Leading and overseeing all administrative functions for two mines ensuring efficiency, compliance, and operational continuity.
MIS, BILLING AND BUDGET
- Maintained and analysed MIS reports on key metrics such as manpower cost, cost savings, attrition rate, attendance trends, and new initiatives, delivering actionable insights on a monthly and quarterly basis.
- Prepared and monitored administrative, training, and Capex budgets, ensuring alignment with organisational goals and tracking budget vs. Actual performance to support cost control and strategic planning.
- Maintained and processed vendor invoices in SAP, coordinating with the finance department for timely payments.
POLICY DESIGN & IMPLEMENTATION
- Designed, implemented, and periodically updated HR policies, SOPs, manuals, and guidelines to ensure compliance with regulatory standards and organisational requirements, addressing evolving business needs.
STATUTORY COMPLIANCE & AUDIT HANDLING
- Ensured timely submission of statutory compliance reports in accordance with the statutory calendar, covering labour laws, safety norms, and regulatory requirements.
- Managed internal and external audits, including VSAP, IMS, and customer audits, by preparing documentation, coordinating with departments, and addressing audit findings effectively.
STAKEHOLDER MANAGEMENT
- Led comprehensive vendor management operations across multiple service domains, including canteen, housekeeping, security, landscaping, stationery and printing, uniforms, safety PPE, pest control, and water supply, ensuring high service standards, cost efficiency, and employee satisfaction.
- Supervised facility and infrastructure maintenance, including building management, plumbing, carpentry, and asset upkeep, while maintaining accurate records and ensuring timely resolution of service issues.
- Managed vendor lifecycle processes—from sourcing and evaluating new vendors, comparing quotations, and finalising agreements with clear terms and conditions, to handling renewals, AMCs, and performance reviews.
- Facilitated service quality and compliance through regular feedback collection, grievance resolution, and continuous documentation updates, contributing to a safe, efficient, and well-maintained workplace environment.
FACILITY AND FOOD MANAGEMENT
- Managed facility and food service operations across guest houses and mining sites, ensuring adherence to health, hospitality standards, and compliance with health and safety norms, including pest control and documentation.
- Coordinated with vendors and internal teams to deliver high-quality canteen services, maintained a 15-day rolling stock inventory, and ensured uninterrupted food service through regular inspections and manpower planning.
- Documented Canteen Committee MoMs and implemented preventive maintenance schedules, driving continuous improvement and operational efficiency across all facility areas.
EMPLOYEE TRANSPORTATION, LOCAL AND INTERNATIONAL TRAVEL HANDLING
- Independent led end-to-end travel and logistics operations for two mining sites ensuring full compliance with IMS policies and optimizing workforce mobility across local, domestic, and international assignments.
- Strategically managed transportation and accommodation logistics, including shift-based solutions with seamless coordination of employee LMA's & HRM's, and seamless coordination of hotel bookings, guest services, VISA processing, and forex requirements.
- Streamlined vendor coordination and policy adherence, delivering cost-effective, timely travel solutions while ensuring compliance with regulatory and corporate standards across multiple locations in India.
COMPANY CARS MANAGEMENT
- Managed a fleet of 20+ LVA's & HMVs, including sedans, SUVs, and commercial vehicles, ensuring full compliance with regulatory and corporate standards while overseeing allocation, documentation, and insurance processes.
- Achieved 15-20% annual cost savings through preventive maintenance planning and vendor optimisation, while increasing vehicle availability by 25% to support uninterrupted business logistics.
EMPLOYEE ENGAGEMENT AND EVENT MANAGEMENT
- Planned and executed end-to-end employee engagement initiatives, including team-building activities, cultural events, outdoor meetings, and wellness programmes, fostering a positive and inclusive workplace culture.
- Managed event logistics and communications, ensuring seamless coordination, timely execution, and post-event feedback analysis to continuously improve participation, and impact.