Sejal Malhotra
Thorold
Summary
Compassionate and dedicated professional with hands-on experience in customer service, healthcare, and community support. Skilled in providing exceptional care to children, supporting individuals with disabilities, and assisting patients in hospital settings.Flexible with roles, shifts, and available to work varied hours.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
07.2022 - 06.2023
- Assisted customers with inquiries and resolved issues to enhance overall satisfaction.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate financial handling.
- Maintained a professional, friendly, and helpful attitude in fast-paced and high-pressure environments.
- Educated customers on promotions and loyalty programs to drive engagement and sales.
Community Outreach Volunteer
Smriti NGO
05.2021 - 05.2022
- Provided compassionate care and support to children, ensuring their safety, hygiene, emotional well-being, and participation in educational and recreational activities.
- Supported individuals with physical and intellectual disabilities by helping them with mobility, communicaton, daily living activities, and social engagement.
- Collaborated in blood donation camps, assisting in donor registration, safety protocols, awareness campaigns, and volunteer coordination.
- Assisted in caring for people with development or behavioral challenges, using patience, empathy, and positive guidance techniques.
Nursing Assistant
Rainbow Hospital, India
07.2020 - 03.2021
- Provide high-quality patient care, including monitoring vital signs, assisting with hygiene, mobility, feeding, and daily living activities.
- I'd like for you to maintain accurate patient records, update charts, and report any changes in patient condition promptly.
- Support nurses and doctor during medical procedures, assessments, and emergency care.
Education
Bachelor of Arts - Social Sciences
Brock University
St. Catherines 04-2025
High School Diploma -
St. Anthony's Junior College
Agra, India04-2021
Skills
- Customer service
- Active listening
- Data entry
- Multitasking and organization
- Team leadership
- Dedication
- Clinical Support
- Assessment
Certification
- Certified Volunteer at NGO.
REFERNCE
Rakesh Kumar Ahuja (General Manager), Ujala Cygnus Rainbow Hospital NH 19 Sikandra Agra, India.
contact: +91 9897099333 (rakeshahuja333@gmail.com)
Timeline
Customer Service Representative
Walmart
07.2022 - 06.2023
Community Outreach Volunteer
Smriti NGO
05.2021 - 05.2022
Nursing Assistant
Rainbow Hospital, India
07.2020 - 03.2021
Bachelor of Arts - Social Sciences
Brock University
High School Diploma -
St. Anthony's Junior College