Senior Office Administrator with 3.5 years of experience and diverse background fulfilling needs such as accounting, data entry and travel coordination. Accomplished event planner and executive assistant. Willing to learn new industry to better address staff and managers' needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Executive
Foundit
Bengaluru
03.2024 - Current
Academic Counselor
Indian Educational Services
Bangalore
11.2023 - 03.2024
Developed and implemented counseling strategies to assist students in academic, personal, social and career development.
Provided guidance on course selection, degree requirements, transfer options, study skills and other related topics.
Assisted with college applications by providing advice on essay writing, financial aid opportunities and scholarships.
Organized workshops for parents and students to help them understand the college admissions process.
Conducted one-on-one meetings with students to discuss academic goals, educational plans and post-graduation options.
Advised students on potential majors that align with their interests and capabilities.
Senior Office Administrator
LEGAL GLOBUS LAW FIRM
KOLKATA
03.2020 - 09.2023
Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
Maintained excellent team relationships by proactively helping others with complex problem-solving tasks.
Reviewed work results against objectives and identified staff knowledge or skill gaps.
Established clear procedures for team work, document tracking and data reporting.
Assisted associated departments with clerical and administrative support.
Organized training to teach new office workers in processes and important policies.
Coordinated fast, accurate clerical work for forms, files and general data entry.
Helped team produce quality work using desktop publishing applications.
Managed telephone and switchboard operations for timely call handling.
Completed regular performance reviews and advised employees on potential improvements.
Maintained team harmony by resolving grievances and assisting with conflicts.
Answered department emails within target timeframes to meet company communication targets.
Coordinated weekly meetings and appointments for office staff.
Oversaw effective file management to keep office records up-to-date.
Communicated with office managers to understand department priorities and workload.
Organized meetings, conferences, travel arrangements, and other special events.
Provided administrative support for senior management team members.
Managed office operations and procedures to ensure organizational effectiveness and efficiency.
Answered phone calls from customers, clients, or other departments within the organization.
Ordered office supplies when inventory was low and kept track of orders placed.
Monitored emails sent to general office mailbox accounts; responded or forwarded messages accordingly.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Bachelor of Science - Zoology
Calcutta University
Kolkata, WB
2015
Skills
Office supply management
Financial reporting
Calendar management
Scheduling
Report Preparation
Administrative Support
Office Supply Management
Tax Preparation
Event Coordination
Document Scanning
File Maintenance
Travel Coordination
Mail handling
Database entry
Meeting Coordination
Staff Management
Office Management
Supply Inventory
Meeting planning
Customer Relationship Management (CRM)
Performance Improvement
File Organization
Scanning and copying
Schedule and calendar management
Scheduling appointments
Office Administration
Time Management
Inventory Management
Travel Arrangements
Customer Engagement
Certification
Certificate in Food and Nutrition certified from IGNOU (2016-17)
Software Diploma in Computer Application from CMC Academy (2015-16)