Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Languages
References
Timeline
Generic

Sekar Velayutham

Bangalore

Summary

Dynamic manager with a proven track record at Genpact, excelling in decision-making and stakeholder management. Spearheaded initiatives that enhanced customer satisfaction and team performance. Proficient in Salesforce CRM and agile methodologies, I foster collaboration and drive results, ensuring operational excellence and strategic alignment in purchasing and project management.

Overview

18
18
years of professional experience

Work History

Manager (Hess)

Genpact
Bengaluru
05.2024 - Current
  • Facilitated clear communication with internal stakeholders on purchasing updates and business process changes.
  • Engaged internal customers for feedback to assess satisfaction with purchasing service levels.
  • Processed purchase requisitions in line with strategic governance frameworks.
  • Collaborated with Accounts Payable to efficiently resolve invoice discrepancies.
  • Tracked and reported key purchasing metrics at specified intervals.
  • Delivered performance reports using defined Key Performance Indicators.

Manager (Intel)

Genpact
Bengaluru
12.2021 - 04.2024
  • Established processes to monitor key performance indicators for informed decision-making.
  • Mentored employees to enhance product knowledge and ensure competency in assigned tasks.
  • Provided exceptional customer service through friendly and professional interactions with all customers.
  • Collaborated on RFPs with various clients to meet project requirements.
  • Developed a customer-focused strategy that boosted overall customer satisfaction.
  • Identified and recruited top talent, building a motivated and productive team.
  • Implemented a feedback system that enhanced employee satisfaction and performance.

Assistant Manager (Intel)

Genpact
Bengaluru
05.2017 - 12.2021
  • Resolved OEM/ODM issues on OEM systems and customer reference boards, ensuring system functionality.
  • Collaborated with international customers to sustain high levels of confidence and trust.
  • Facilitated timely resolution of graphics issues involving video playback, power states, and display concerns.
  • Led a team by setting goals and delegating tasks to meet project deadlines effectively.
  • Created and executed a training program to enhance employees' technical and product expertise.

Validation Engineer (Intel)

UST Global International Pvt. Ltd.
Bengaluru
09.2012 - 04.2017
  • Evaluated Intel Windows Graphics driver for compatibility across various applications.
  • Validated graphics driver for per-silicon platforms utilizing Zebu and Veloce emulators.
  • Analyzed components while coordinating with development staff during product design phases.
  • Assessed media playback performance, power conservation, display features, and mini-port component functionality.
  • Participated in test case acceptance and developed comprehensive test cases.

Lab Coordinator

Shahi Exports Pvt Ltd
Bengaluru
03.2012 - 08.2012
  • Verify the invoice with the quotation from the third-party lab.
  • Getting approval from the manager.
  • Moving to the finance team to release the payment to the third-party lab.

DSL Fault repair engineer

Adecco India Pvt Ltd
Bengaluru
12.2011 - 02.2012
  • Experienced in servicing telephone line services and broadband line services.
  • Experienced in configuring digital TVs, CC TVs, static IP.

On Job Trainee

HCL Info System
Puducherry
11.2007 - 02.2008
  • Basic verification, like system power on and off.
  • Booting the OS and verifying that the OS is installed correctly as per customer requirement.
  • Verifying that all accessories are packed.

Education

Diploma - Computer science engineering

Anndavar Polytechnic College
Gobichettipalayam
11.2007

SSLC -

Park Matriculation Higher Secondary school
Tirupur
06.2004

Bachelor of Engineering - Computer Science

Maharaja Engineering College
Avinashi

Skills

  • Decision making and problem solving
  • Team management
  • Stakeholder management
  • Customer service excellence
  • Manual and automated testing
  • Functional and performance testing
  • Time management strategies
  • Agile methodologies expertise
  • Rapid learning ability
  • Effective communication skills
  • Debugging tools proficiency
  • Salesforce CRM knowledge
  • Technical troubleshooting skills

Accomplishments

  • 2018, Rewarded for Bronze Cheers - INCISIVE - Deep domain expertise for your outstanding contribution. You have exemplified our Values - the principles that define our people, culture, and company.
  • 2020, Rewarded for Silver Cheers - CURIOUS - Continuous learning for your outstanding contribution. You have exemplified our Values - the principles that define our people, culture, and company.
  • 2021, Special Project Management Award - INTEGRITY - Performance with exceptional Integrity for your outstanding contribution.

Languages

  • English, C2
  • Tamil, Native speaker
  • Kannada, B2

Personal Information

  • Title: Testing Manager
  • Date of Birth: 06/06/89
  • Nationality: Indian

Languages

English
Proficient (C2)
C2
Tamil
Native
Native

References

Maduradevi, Genpact, maduradevi.m@genpact.com, 9148452714

Timeline

Manager (Hess)

Genpact
05.2024 - Current

Manager (Intel)

Genpact
12.2021 - 04.2024

Assistant Manager (Intel)

Genpact
05.2017 - 12.2021

Validation Engineer (Intel)

UST Global International Pvt. Ltd.
09.2012 - 04.2017

Lab Coordinator

Shahi Exports Pvt Ltd
03.2012 - 08.2012

DSL Fault repair engineer

Adecco India Pvt Ltd
12.2011 - 02.2012

On Job Trainee

HCL Info System
11.2007 - 02.2008

Diploma - Computer science engineering

Anndavar Polytechnic College

SSLC -

Park Matriculation Higher Secondary school

Bachelor of Engineering - Computer Science

Maharaja Engineering College

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