A seasoned Asst. Manager with a proven track record at Reliance Retail Ltd, Excel in operations management and team leadership. My expertise in strategic planning and performance management has significantly enhanced efficiency and reduced shrinkage. Skilled in audits and floor management, I've led teams to achieve and surpass goals through innovative strategies and meticulous attention to detail. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Here,Working in various formats Viz: Trends,Metro,Grocery Etc.
· Drive dc operations in a large scale fulfillment
· Monitors all the metrics concerning operations,safety,quality,5s as per company sop
· Able to plan, monitor & focused on cost optimization ,productivity improvement
· Receiving ,checking, processing invoices
· Handling Receiving/Grading/Picking/Dispatching
· Responsible for dispatch of goods from DC to lm on time.
· Responsible for Inbound/Outbound/Inventory management
· Maintain floor level discipline & hygiene
· Publish regular operations reports
· Monitors labor work habits & makes sure tasks are completed in a timely fashion
· Responds quickly & practically to emergencies crises or unexpected problems during the shift
· Keeps shift in charge & upper level management updated of daily operations.
· E-Waybill generation
· Daily metrics, Daily MIS, Daily inventory report, Daily peak space creation
· Manpower handling on the different situation
· Managing rosters of team members
· People management, grooming of team members to scale up
· Solving day to day operational issues with stores and 3PL
Handling customer escalation issue, RCA
· Location Labeling.
· Maintain Bin Card.
· Monitoring Inbound and Outbound Delivery.
· Do inventory audit &prepare the report
· Improve store profitability & protect company assets
· Continuous inventory Audit. Cycle count
· Damage Inventory Monitoring. Control over damage of stock and reuse of Damaged Stock if any.
· Investigate loss and resolve alleged and actual theft, violations of policy and compliance concerns.
· Monthly and daily planning for dispatch.
· MIS Reports checks on daily basis.
· Maintenance & Dispatch of stock in regular basis.
· Responsible Coordinating with various locations for timely stock transfer.
· Responsible for stock reconciliation with system Vs physical.
· Develop policies & train staff in loss prevention, reduce shrinkage and use tagging or report mechanisms.
· Minimize the financial losses of a retail operation related to theft, vandalism, accident and injury.
· Develop ways to detect safety issues & security violations and to put programs in place to prevent repeat occurrences.
· Solving loading and unloading issue.
· Space Management and Location Labeling.
· Maintain Bin Card, uploading POD In SAP ERP.
· Monitoring Inbound and Outbound Delivery.
· Inter company, Intercompany Stock transfer Order and STN Creation in SAP ERP.
· PI/PV Creation on monthly basics and Continuous inventory Audit. Cycle count.
· Damage Inventory Monitoring. Control over damage of stock and reuse of Damaged Stock if any.
· Monthly and daily planning for dispatch.
· MIS Reports creation Daily basis.
· Maintenance & Dispatch of stock in regular basis.
· Responsible for stock reconciliation with system Vs physical.
· Coordination with transporters for dispatches and collect transit time monitoring to ensure on time deliveries, ensuring availability of vehicles.
Team Leadership
Operations Management
Strategic Planning
Performance Management
Audits
Floor Management
Shrinkage Control & Prevention Of Loss
Staff Training and Development