Selby Nambisan

• Oversee entire IT department operations and implementations by providing corrective solutions to achieve daily and long-term goals.
• Work closely with leadership to guide digitisation and digitalisation strategy thus achieving 100% digitalisation of all processes in organisation.
• Monitor office intradepartmental workflow and processes to keep software operations running smoothly with 99.6% uptime.
• Manage daily IT operations while overseeing multiple locations to foster increased productivity with effective security solutions.
• Achieved optimised management of IT costings by designing strategic SLA’s and budgeting for organisation.
• Spearheaded innovative digital transformation approaches for complete digitalisation of organisation through strategic planning by implementing Online Cloud Solution (AWS) - LAMP stack module based on Scrum and Lean framework within a span of 7 months.
• Pioneered successful implementation of online Certificate of Origin module with digital signatures and wallet within a span of 1 month.
• Identified and implemented Google Workspace solution to achieve work from home.
• Conducted meetings with staff to discuss system progress and attain digitalisation objectives.
• Formed strategic partnerships and connected with vendors to drive cost effective business solutions.
• Observe tight deadlines and strict budgetary controls to avoid waste and streamline costs.
• Leveraged professional networks and industry knowledge to strengthen digital infrastructure.
• Provided relevant BI reports to assist leadership with critical business decisions.
• Have a cool, composed and highly professional attitude in fast-paced and constantly changing environment, effectively handle challenging situations and difficult individuals to achieve objectives.
• Lead and guide IT team / Event officers for all branches offices/committees with proper performance matrix monitoring.
• Convert manual business processes into online digital and ecommerce solutions by collaborating through Google Workspace, AWS and various online 3rd party solutions etc.
• Responsible to provide technology vision, leadership and systems audit support in various development and implementation of Systems.
• Design effective Business Continuity Plan with Disaster Recovery solutions in place.
• Achieved complete Compliance and Security Management as per Standards and licensing policies through market leading solutions like Fortigate, TCL etc.
• Successfully laid down effective backup solutions.
• Catering to training & development needs of the staff.
• Setting up KRA for Teams and working towards its achievement.
• Expert in Cisco WebEx and Zoom VC administration and hosting.
• Designing effective creatives for organizational needs and events.
• Excellent cross functional team co-ordination, presentation and communication skills.

Event related Responsibilities:

• Presiding Officer of Internal PoSH (Policy for Prevention of Sexual Harassment) Committee.
• Co-ordinating with expert Committees assigned for organizing/representing Events, Awards, Delegations, MoU’s etc.
• Monitoring entire Event Management of Chamber - online and offline
• Master of Ceremony at major events

Committees Handled: Digital Technology Committee, Inclusive Innovation Awards Committee and Startup and Innovations Committee.

• Successfully Led International delegations.

• Demonstrated friendliness and willingness to help wherever needed with effective change and people management.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Excellent communication skills, both verbal and written.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Successfully studied, tested and implemented 3rd party ERP solution.
• Demonstrated leadership skills in managing projects from concept to completion.
• Effectively facilitated between Users and Project Development Team with regular leadership updates for smooth implementation.
• Successfully implemented robust MIS system.
• Implementation of a complete, sturdy and secured networking solution with end-to-end MPLS connectivity between multiple locations.
• Succeeded in achievement of total Microsoft Exchange Mail Server email solutions across all locations.
• Demonstrated high level of initiative and creativity while tackling difficult and confidential tasks.

• Configured, designed and implemented Principal-Agency Coastal Liner Application to produce measurable and user friendly interface with business value.
• Reported monthly to senior executive team on budget, technical initiatives and progress.
• Polled department heads to assess current and projected IT needs.
• Groomed team talents through robust professional development program and training was disbursed remotely to scattered port agency users.
• Determined best methods for IT to support key business objectives.
• Designed internal dashboard for at-a-glance system and project status reporting.
• Created long-range IT plan to support projected growth and requirements for added capacity.
• Aligned IT solutions and deliverables with company strategic vision.
• Analyzed financial investment in IT systems, potential return on investment and impact on productivity.
• Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
• Tracked departmental expenditures, project schedules and team performance and progress.
• Assessed business requirements to forecast annual budgetary operational costs.
• Sound functional understanding to Shipping industries logic and working.
• Front-End : Delphi 5 with C#.Net
• Back-end and Oracle 8.
• Application was hosted and managed on Citrix Server in IDC to connect online globally.
• Provide in-depth User training, technical documentation and support.

• Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
• Successfully configured, designed and implemented and tested Agency Shipping Database Application to produce systematic data management along with productive training to the users.
• Created long-range IT plan to support projected growth and requirements for added capacity.
• Built IT infrastructure to support key business strategies and evolving processes.
• Front-End: Delphi 5, Visual Basic, SQL Windows 5.4 and CTD 1.5
• Back-End: Oracle 8, Centura SQLBase 7.5.1
• Email solution Lotus Dominoes Mail Server implemented successfully.

Some Other responsibilities with the Transworld Group:

• Groomed management trainee team talents through robust professional development program and training opportunities.
• Taking active lead roles in the cultural group activities for Annual Cultural/Employee Development Activities of the Group.

• Passionate about learning and committed to continual improvement.
• Self-motivated, with a strong sense of personal responsibility.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated leadership skills in managing projects from concept to completion.