Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Total Work Experience
Social Link
Timeline
CustomerServiceRepresentative
Selva Kumar

Selva Kumar

Dharmapuri

Summary

Results-driven Sales and Marketing professional with over 12 years of diverse experience across B2B and B2C sectors, including 5 years of expertise in the fast-paced E-commerce industry. Proven track record in driving revenue growth, building strategic partnerships, and executing high-impact marketing campaigns. Skilled in market analysis, digital marketing, lead generation, and customer relationship management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Field Operations Manager

Zomato
08.2018 - Current
  • Managed over 800 delivery partners and streamlined daily logistics.
  • Improved on-time delivery metrics and conducted compliance-based training.
  • Reduced attrition rate through better communication and partner engagement.

Digital Marketing Manager

Hotel Mangalam Groups
01.2018 - 07.2019
  • Assisted in the setup and preparation of the restaurant for inauguration.
  • Hiring manpower and trained them.
  • Advertisement and marketing activities (social media, Paper ads).

Business Development Manager

Ciel HR
05.2016 - 08.2018
  • Revenue Generation, Hotel Acquisition, 4 cities accounts (Dharmapuri, Krishnagiri, Tiruvannamalai, Tirupattur).

Business Development Manager

NETAMBIT Value First Services Pvt Ltd
05.2016 - 08.2018
  • Revenue Generation, Hotel Acquisition, 4 cities accounts (Dharmapuri, Krishnagiri, Tiruvannamalai, Tirupattur).

Business Development Manager

Astragen India Pvt Ltd
12.2012 - 05.2016
  • Led business development efforts for curriculum-based educational books, targeting schools, educational institutions.

Marketing Executive

Novotech Pvt Ltd
11.2012 - 12.2012
  • Identified and developed new sales opportunities through market research, lead generation, and strategic outreach to decision-makers such as principals, administrators, and IT heads.

Relationship Executive

Canvera Digital Technologies
01.2012 - 11.2012
  • Built and maintained strong relationships with individual clients, photographers, studios, and corporate partners to promote customized photo album products.

Senior Cashier

Amway India Enterprises
01.2011 - 01.2012
  • Handled daily cash transactions, billing, and payment processing with accuracy and efficiency ensured adherence to cash handling procedures and customer service standards.

Education

Diploma - Computer Technology

Directorate of Technical Education
01.2008

B.Tech/B.E. - undefined

Sapthagiri College of Engineering

Skills

  • Team Handling
  • Negotiation
  • New Market Development
  • Acquisition Sales
  • Team Management
  • Direct Sales
  • Business Development Management
  • Sales Management
  • E Commerce Manager
  • Business Development

Certification

  • Google Ads creative certification, 2024-06-01
  • Google Ads Measurement certification, 2024-06-01
  • Search Ads 360 Certification Exam, 2024-06-01
  • The Fundamentals of Digital marketing
  • Introduction to digital marketing
  • Digital Marketing Strategy

Languages

English
Tamil

Total Work Experience

17 Years 0 Month

Social Link

www.linkedin.com/in/selva-kumar7222b953

Timeline

Field Operations Manager

Zomato
08.2018 - Current

Digital Marketing Manager

Hotel Mangalam Groups
01.2018 - 07.2019

Business Development Manager

Ciel HR
05.2016 - 08.2018

Business Development Manager

NETAMBIT Value First Services Pvt Ltd
05.2016 - 08.2018

Business Development Manager

Astragen India Pvt Ltd
12.2012 - 05.2016

Marketing Executive

Novotech Pvt Ltd
11.2012 - 12.2012

Relationship Executive

Canvera Digital Technologies
01.2012 - 11.2012

Senior Cashier

Amway India Enterprises
01.2011 - 01.2012

Diploma - Computer Technology

Directorate of Technical Education

B.Tech/B.E. - undefined

Sapthagiri College of Engineering
Selva Kumar