Selvakumar Pitchiah
Summary
A goal-oriented PMP Certified Professional with over 20 years of hands-on experience managing projects in various streams and operational execution. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
6
6
Certificates
1
1
Language
Work History
Lead, Project Management Competence Center
KONE Corporation
08.2021 - Current
- Heads the KBS Project Management Competence Center (CoC) which owns the KBS project management portfolios, which include Process Transitions, Service placement, the KONE Way Growth transition, and other major KONE projects such as Business Platform Renewal (BPR), HR 2.0, and Global Process Owners Driven projects
- Led the KONE Business services in the SAP S4 Implementation program and optimized 246 different processes in various streams with the engagement of GPOs and Operations expertise
- Enhanced the KBS scope by leveraging the SAP S4 Implementation, estimated opportunity benefit €52 Million
- Developed and implemented a strategic initiative named KBS as a Scalable deployment engine” to support the S4 Hanna Deployment for 70 countries
- Estimated benefit €6 Million
- Successfully transitioned 140+ FTEs processes across the globe to 8 different KBS locations in the world
- Net worth Saving € 1.7 Mn per year
- KBS Project Management competence center drives & supports various projects including Process Harmonization, Establishing R2R CoE, Cronacle automation, etc in conjunction with the E2E process stream & KBS Area Operations
- These projects are estimated to reap € ~2,445K operational benefits
- Established the R2R Center of Excellence team in partnership with the KBS Genpact location
- This resulted in 90% account reconciliations through Blackline, of which 70%+ are automated, 24/7 MJE posting via RPA, real-time monitoring and visibility of month-end close, enhanced controllership, 41% productivity, and as well € 350K saving
- Established a CoE Setup for intercompany accounting with the collaboration GPOs, to standardize and harmonize the process across 60+ units.
Head, Intelligent Process Automation (Senior Manager)
KONE Corporation
02.2018 - 08.2021
- Transforms the ways of working through deployed automation routines, and leads a team of automation developers and automation process analysts located in multiple geographies (onshore/offshore)
- Managed RPA projects from start to finish, including identification, implementation, adoption, solution design, delivery governance, client and vendor management, and production support management
- Facilitating the strategic use of RPA solutions (i.e Blue Prism, UIPath, and others) to manage the daily operational tasks
- Coordinating with the RPA Maintenance Team for successful handover of Bot after hypercar
- Restructuring operations and developing strategic alliances with consulting firms and RPA tool vendors
- Successfully saved € 2.72 Mn by developing 130 Bots for 174 processes.
Associate General Manager
WABCO India
07.2016 - 01.2018
- Led operations of GBS Business functions at Chennai
- Interfaced with Functional Leaders to understand the business requirements and ensure qualitative delivery
- Monitored project status and conducted regular process automation review meetings with focus on streamlining business operations
- Managed the transformation/ productivity improvement projects
- Implemented required metrics & controls to improve the effectiveness of the business processes
- Introduced Robotic Process Automation to Global Business Services, created 20 bots using in-house technical team to automate process in HR, Finance and IT
- Delivered SLA-based services for operations management and confirmed compliance with the policies/ processes linked to service transition, implementation and operations of outsourcing services
- Built & maintained excellent business relationship with clients; ensured optimal utilization of resources
- Planned for contingencies to ensure minimal effect on deliverables, held and led review/ project meetings and coordinated with other team members to define best practices.
Operations Manager
Capgemini Business Services (India) Ltd.
12.2013 - 06.2016
- Defined & Implemented a roadmap to set an Offshore AP team of 133 Members by transitioning processes from 3 different regions – US, Europe & APAC
- Successfully implemented / Migrated ERP (SAP) systems & AP workflow tools as part of outsourcing/transition solutions
- Partner with process owners and support functions for smooth transitions and to create an innovation culture; data-driven decision-making; and continuous improvement aligned with business objectives
- Implemented P2P Global Process Model for all the OE's(Operations Entity) for the client belonging to the Insurance Vertical
- Managed a team of 133 FTEs, ensuring all Service Level Agreements with the customer were achieved consistently
- Assure for engagement margin/customer profitability above 15% every month by various levers – Pricing, Grade Mix & reducing the indirect cost to the maximum possible extent Lead & mentor projects by inculcating a continuous improvement culture across the organization Improved the engagement profitability (20%) through various strategies such as seat utilization, reducing the buffer resources, resource sharing, etc.
Team Manager
Cognizant Technology Solution
04.2008 - 11.2013
- Managing 3 teams of 60 Members in Accounts Payable process
- Supervising the performance of team members on a day-to-day basis, to meet the SLA's & KPIs
- Understand the clients requirements and motivate the teams to meet the requirements
- Identify the training needs of associates and organize suitable training programs in coordination with global talent development teams
- Monitoring the performance of associates, ensuring compliance with pre-set quality parameters and to meet & exceed baseline
- Identify and implement ways to improve Seat utilization & capacity utilization
- Selected Accomplishments: SLA improvement (Turnaround time, productivity & quality) projects in F&A (across PTP & OTC) domain to ensure noiseless delivery & ensure continued value creation for clients
- 18% increase in productivity for Accounts payable process
- Awarded “Best Innovation Project” at a global level Completed a Green Belt project “Improving on Time Completion %” – Established many controls in the work flow tool to priorities the requests and automated the indexing activity.
Officer – Finance
Philips Shared Service Center
02.2006 - 04.2008
- Handled Two teams of 11 Members in the Accounts Payable team and Centralization Vendor Query team of Philips Medical System Process
- Good Knowledge of Invoice Processing, Accruals, Aging Reports, Reconciliation, and other activities involved in the AP process
- Preparing and Maintaining ICS Files for KPMG and SOX Audit
- Preparing MIS reports about team performance and productivity on a Weekly and Monthly basis
- Handled and maintained a highly confidential database (Vendor Master)
- Handled vendor Queries from all over the world via Phone and Emails Releasing the payment as per the payment schedule
- Good Analyzing skills in Critical Issues, Solving daily issues for the team Members in Invoice processing by having in-depth knowledge of the Accounts Payable process in SAP.
Education
Master of Business administration (Finance) -
Chennai University
Chennai, Tamil NaduBachelor of Science - Computer Science
Alpha Arts & Science College
Chennai, India 04.2001 - 04.2003
Skills
Strategic Thinking
SAP S/4HANA
Statutory Accounting Principles (SAP)
Project Management - IT & NON IT
Project Evaluation
Deployment Management
Lean & Six Sigma Methodology
Process Efficiency EnhancementService Delivery Excellence
Business Transformation
Intelligent Process Automation
Business Continuity Planning
Digital Technology
Leadership
Collaborator
Innovator
Resource Planning
Forecasting
Business Strategy
Certification
Project Management Professional from Project Management Institute, USA
Timeline
Lead, Project Management Competence Center
KONE Corporation
08.2021 - Current
Head, Intelligent Process Automation (Senior Manager)
KONE Corporation
02.2018 - 08.2021
Associate General Manager
WABCO India
07.2016 - 01.2018
Operations Manager
Capgemini Business Services (India) Ltd.
12.2013 - 06.2016
Team Manager
Cognizant Technology Solution
04.2008 - 11.2013
Officer – Finance
Philips Shared Service Center
02.2006 - 04.2008
Bachelor of Science - Computer Science
Alpha Arts & Science College
04.2001 - 04.2003
Master of Business administration (Finance) -
Chennai University
Personal Information
Date of Birth: 06/21/82