Summary
Overview
Work History
Education
Skills
Accomplishments
Training
TECHNICAL KNOWLEDGE
PERSONAL PROFILE
Languages
Timeline
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G.SELVA   PRAKASH

G.SELVA PRAKASH

Barugur

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience

Work History

Sales Representative

Smollan India Field Management Pvt Ltd ( Castrol Industrial Business)
10.2023 - Current
  • Cultivated relationships with clients to drive repeat business and enhance customer satisfaction.
  • Analyzed market trends and customer feedback to inform sales strategies and product offerings.
  • Developed training materials for new sales staff, improving onboarding process efficiency.
  • Managed customer inquiries and resolved issues, ensuring timely responses and support.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Built relationships with customers and community to promote long term business growth.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Marketing Executive

Everyonic Technologies
11.2021 - Current
  • Able to Inspect, Hands-on experience with Quality Management System (QMS) and testing methodologies.
  • In-depth Understanding of technical documentation.
  • Familiarity with statistical analysis.
  • Work with internal teams to increase customer satisfaction by improving the quality of the products.

QA-Engineer

Aactive Tools & Components
08.2020 - 10.2021

Portable faro quality Inspection

Quality Engineer

Lakshmi Industrial Enterprises
06.2019 - 04.2020

CMM and faro inspection

Quality Trainee

Ashok Leyland(Layam Flexi Solutions Pvt.Ltd)
03.2018 - 03.2019

Firewall inspection

Education

B.E. - Mechanical

Rajalakshmi Institute of Technology
Chennai
01.2017

HSC -

Vailankanni Hr. Sec. School
Barugur
01.2013

SSLC -

Vailankanni Hr. Sec. School
Barugur
01.2011

Skills

  • Communication skills
  • Time management
  • Negotiation & Conflict Resolution
  • Adaptability & Flexibility
  • Sales techniques
  • MS office
  • Distributor management & Sales
  • Customer experience
  • Direct & B to C Sales
  • Team Leadership
  • Sales Presentation
  • Relationship management
  • Customer service
  • Customer relations
  • Negotiation tactics
  • Cold calling
  • Business development
  • Pipeline building
  • Price quote preparation
  • Network development
  • Revenue generation
  • Staff training
  • Customer relationship building
  • Key Account Management

Accomplishments

  • Sorted out the trouble shooting on metal working fluids at customer place
  • Contributed to the good customer service
  • Developed the business with showing value saving proposal to the customer on MWF
  • Established ,developed and maintained positive business and customer relationships
  • Successfully converted lost accounts into current accounts, enhancing customer retention

Training

  • Attended an implant training “LARSEN AND TOUBRO TESTING CENTER” in KANCHIPURAM.
  • Attended an “HYUNDAI INDUSTRIAL PLANT” in SRIPERAMBATHUR.
  • Attended an “NEYVELI LIGNITE CORPORATION (NLC)” NEYVELI.

TECHNICAL KNOWLEDGE


  • Handling equipments of refractometer in Coolant and cleaners
  • Handling equipment of hydrometer in RP grades
  • Having knowledge in GIL Products & MWF Products
  • Having knowledge in Biocides
  • Having knowledge in additives
  • Checking of Jigs & Fixtures, GAUGES.
  • Inspection & gauging, assembly
  • Good understanding of drawing tolerance for linear and angular dimension.
  • Studying the drawings of fixtures and gauges.
  • Through Knowledge of inspection and Gauging ASSEMBLY.

PERSONAL PROFILE

  • Name: Selvaprakash G
  • Father name: Gunasekaran R
  • Mother name: Sivagami G
  • Gender: Male
  • Date of birth: 1996-06-01
  • Marital status: Married
  • Nationality: Indian
  • Hobbies: Internet surfing, Capture Natural Photos And Travelling.
  • Permanent Address: #3/168, Emakkalnatham (Post &Vill), Barugur(TK) Krishnagiri (DT), Pin code: 635104, Tamilnadu, INDIA

Languages

Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Kannada
Intermediate (B1)
Telugu
Advanced (C1)

Timeline

Sales Representative

Smollan India Field Management Pvt Ltd ( Castrol Industrial Business)
10.2023 - Current

Marketing Executive

Everyonic Technologies
11.2021 - Current

QA-Engineer

Aactive Tools & Components
08.2020 - 10.2021

Quality Engineer

Lakshmi Industrial Enterprises
06.2019 - 04.2020

Quality Trainee

Ashok Leyland(Layam Flexi Solutions Pvt.Ltd)
03.2018 - 03.2019

B.E. - Mechanical

Rajalakshmi Institute of Technology

HSC -

Vailankanni Hr. Sec. School

SSLC -

Vailankanni Hr. Sec. School
G.SELVA PRAKASH