Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Mission-focused Scrum Master with extensive experience coaching and mentoring highly skilled teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scrum Master
Saama Technologies
Chennai
11.2021 - Current
Working as Agile Transformation Coach with 2 teams helping them transform to Agile.
Involved with team of 6 people working on building medical trail administration software using time boxed SCRUM.
Handling team of 8 people who work with implementation of SDQ software at clients, handling smooth running of implementations through Kanban process.
Implemented new workflow in JIRA to help team track smooth flow of project
Helped product owners to slowly transition from spreadsheets to JIRA, to maintain product requirements and help project flow
Built and utilized JIRA reporting systems to keep customers and management in loop with latest information.
Collaborated with project owners and team members to set ambitious but achievable goals through backlog grooming
Investigated and corrected or escalated project problems.
Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
Maintained project schedules by managing timelines and making proactive adjustments.
Closely collaborated with project members to identify and quickly address problems.
Technical Lead, Scrum Master
Incedo Technology Solutions
Chennai
07.2017 - 07.2021
Facilitating Sprint Planning, Daily Scrums, Retrospectives, Stakeholder Meetings & Software Demonstrations with 6 member SCRUM team working on Data Integrations.
Teamed on development of technology roadmap spanning 5 years
Worked on User Stories and performing high-level estimation for Backlog Refinement, Sprint & Release Management
Shielding Development Team from outside distractions or team conflicts; maintaining focus on project timeline
Coordinating with Product Owner with Backlog Management and continuous delivery of features
Directing and leading Development Team from project initiation through final project delivery
Tracking and managing product backlog, burn-down metrics, velocity, and task breakdown
Implementing Scrum, making communication efforts to establish common understanding of required product quality
Performing UAT & Gap Analysis to ensure business requirements are tested & fulfilled
Reporting on project status / milestones to client, internal teams, other stakeholders
Developing healthy business relations with clients and ensuring customer satisfaction by achieving quality / SLA norms
Providing guidance to team members and motivating them to deliver quality results within strict timelines
Production Support Team Lead
Incedo Technology Solutions
Chennai
08.2016 - 07.2017
Led a diverse team of 11 members entailing Server Support, Data injection Support, Reporting & Scheduling functions across PAN Indian locations, to help the client in running smooth business operations
Planned & prioritized the Application Support Team’s workload; ensured timely delivery of the FINRA Report Requests
Effectively ensured smooth running of scheduled tasks and forwarded issues to the Development Team
Escalated issues to sr
Management on time to maintain streamlined production operations
Coordinated with team members spread across locations to ensure smooth running of applications and schedule support roasters
Delivered support metrics & team velocity, ensured proper tracking of support requests by entering & tracking them in JIRA
Identified root causes of recurring problems to implement effective solutions.
Researched and recommended scheduling enhancements to improve system performance.
Senior Business Intelligence Analyst
Incedo Technology Solutions
Chennai
05.2016 - 06.2017
Designed customised data collection models for specific visualisation tasks.
Developed intelligence-sharing dashboards in QlikView providing company-wide access to collected data.
Converted and merged around 75 existing Business Objects reports into interactive dashboards with better visualisations for top management
Handled massive quantities of business intelligence data, personally managing as much as 3 terabytes of historical sales data.
Researched and compiled tailored monthly analytics and reports for senior management with QlikSence enabling mobile access
Business Intelligence Analyst
Helios and Mathews Global Solutions
Chennai
01.2015 - 04.2016
Worked as Senior QlikView Developer; led team of 5 Developers for building Business Dashboards
Played key role in requirement gathering, data modelling and defining user interface of Dashboards.
Designed customized data collection models for specific visualisation tasks.
Dashboards are majorly built on incremental model of development
Starting with POC of dashboard, developing and adding data & graphics that end-user wants to see on the dashboard
Effectively managed requirement gathering and solution designing in dashboard development
Facilitated user training and dashboard implementation throughout organization
Generated ad hoc reports for business needs, which mostly includes SQL Server Data
Exhibited skills in converting QlikView Loads of existing dashboards into incremental loading and scheduled it.
Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
Database Developer
Landis & Gyr
Minneapolis
09.2013 - 11.2014
Deputed at client’s location in Minneapolis, USA as Database Developer, majorly developing interface functions called by Java Front-End; pivotal in code development, creation and execution of Unit Test Cases
Worked in Agile - Product Development Environment, for MDMS (Meter Data Management System) as team member in 8 member diverse team.
Wrote (Backend) PL/SQL Code to implement business rules using Oracle Developer
Administered PL/SQL procedures, functions into packages rearranging application code
Created PL/SQL Program Units to include DML, DDL statements using Dynamic SQL
Extensively used Joins, Cursors, Triggers, Stored Procedures and Functions
Onsite Coordinator & Onsite Support Engineer
TATA Consultancy Services
Minneapolis
02.2012 - 10.2013
Worked with Check-Printing Corporation, to support their printing system
Coordinated with Offshore Support Team and managed Small Development Projects from onsite as Onsite Coordinator
Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Ensured smooth running of all Printing System, worked on 24/7 on-call support at onsite
Supported .Net Applications and worked with Xerox Rack as well as Antenna House Imprinting System
Offshore Support Engineer
TATA Consultancy Services
Chennai
08.2010 - 01.2012
Pro C Developer
TATA Consultancy Services
Chennai
06.2008 - 07.2010
Education
MCA -
Alagappa University
Karaikudi
2007
B.Sc. - Computer Science
Manonmaniam Sundaranar University
Thirunelveli
2004
Skills
Project Management
Standardize Methodologies
Scrum Management and Sprint Planning
Change Management Process
Risk identification / Documentation Management
Agile Software Development Testing / QA / Debugging Release / Delivery Management Process Automations
Onsite-Offshore Coordination Client / Stakeholder Engagements Team Management/Training
Business Intelligence Data Modelling
BI Tool: QlikView, BI360
Databases: Oracle 10g, MS SQL Server, SnowFlake, MS Access Database Languages: SQL, PL/SQL