Selvaraj G
BUSINESS DEVELOPMENT MANAGER
Bangalore
Summary
Seeking career enrichment in the domain of Manager/Director-Business Development/Manager-Distribution with an organization of repute
Overview
18
18
years of professional experience
Work History
Manager- Business Development
ADI-EMT
01.2011 - Current
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Represented company and promoted products at conferences and industry events.
- Kept meticulous client notes and updated account information in company databases.
- Compiled product and customer data to generate informed profit projections.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Communicated product quality and market comparisons by creating sales presentations.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Facilitated business by implementing practical networking techniques.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Drove sales by developing multi-million dollar contract sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Prepared sales presentations for clients showing success and credibility of products.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Organized promotional events and interacted with community to increase sales volume.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
Sourcing Leader/Purchase Executive
ADI American Distributors Inc.
12.2005 - 03.2011
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Worked with colleagues to create prototypes for designs and training materials.
- Assisted with new hire processing and existing training programs.
- Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
- Trained employees on [Product or Service] and assigned duties.
- Attended industry events to represent organization and build professional network.
- Confirmed confidential budget reports remained up-to-date for manager.
- Oversaw day-to-day activities 10 employees in purchase/sales, fostering inspiring atmosphere to optimize employee experiences.
- Supported office business development and customer service.
- Applied lean manufacturing practices to coordinate production output and inventory levels.
- Collaborated with team to identify sales trends and implemented initiatives to enhance revenue.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee performance and coached and trained to improve weak areas.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Conducted routine inspections to check quality and compliance with established specifications.
- Boosted team performance by developing customer service training materials and conducting service training.
- Developed and implemented customer service policies to enhance satisfaction.
- Solicited customer feedback to identify and improve on areas of weakness.
Education
MBA -
Gitam University
B.COM - undefined
Mysore University
PUC - undefined
Dr. Ambedkar Pre-University, Bangalore
SSLC -
ST. Aloysius High School, Bangalore
Skills
Customer Service
Prospecting
Business Development
Salesforce Management
Strategic Partnerships
Lead Generation
Client Consultations
Sales Presentations
Decision-Making
Relationship Development
Pipeline Development
Mergers and Acquisitions
Promotional Planning
Performance Evaluations
Project Management
Product Demonstrations
Relationship Building
Marketing
Training and Mentoring
Cost Management
Team Leadership
Sales Expertise
Relationship Building and Rapport
Performance Goals
Database Management
Quality Control
Order Management
Competitor Monitoring
Relationship Building and Management
Negotiations
Event Planning
Market Tracking
Key Decision Making
Operations
Sales Tracking
Campaign Development
Business Planning
Channel Management
New Business Development
Customer Acquisition
Strategic Business Planning
Business Development and Planning
Networking Strength
Forecasting Ability
Prospect Targeting
Goals and Performance
Market Research
Revenue Generation
Business Administration
Staff Management
Business development and planning
Business management and development
Business relationship development
Attributes
- Team Player
- Positive Attitude
- Excellent Interpersonal Skill
- Quick Learner
- Effective Communicator
Profile Snapshot
- MBA in Operations Management
- Successfully completed projects on Aerospace industry for 15+ years
- Well versed with the concepts of Sales/purchase/SCM& BD
- Conversant with system admin
- Proficient in grasping new technical concepts and utilizing them in an effective manner.
- Team player with strong analytical and Management skills.
Papers Presented
- Paper presented in a International Conference on "Competency Building Strategies in Business and Technology for Sustainable Development" on Nov 2014 at Prinz regent hotel Munich. GERMANY
- Paper presented in a Aero INDIA on Account profile for strategic accounts identified in the pipeline at" Yelahanka Air Force Station, BANGALORE" on Feb 10 & 11, 2011
- Attended a seminar on "India Aviation 2012. Fourth International Exhibition & Conference was held from March 12th -16th 2014 at Begumpet Airport, Hyderabad. India"
- Paper presented in a SAMTEL Avionics on Aero space products at" New Delhi" on Sep 16, 2015.
- Paper presented in a HAL, Jodhpur Village, Ahmedabad, Gujarat 380015 on presentation about SSPC Modules 23 Aug 2014.
Core Responsibilities
- Develop growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Promote the company's products/services addressing or predicting clients' objectives
- Keep records of sales, revenue, invoices, etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable sales people
- Arrange business meetings with prospective clients
- Attending international conference/Training with OEM's
- In charge for Asia Pacific region
- Monitoring the 5 sales persons who works under me.
Personal Information
- Passport Date Of Issue: 06/27/14
- Passport Expiry Date: 06/26/24
- Date of Birth: 08/16/84
Skills
C++, Java, MS Access
Projects
Rafael, Analyzing the customer expectation, measuring the satisfactory level of the customers., 2 years 7 months Air bus A380, Project leader for supplying Electronics components for Lighting Boards, 3 years
Training
Attended Microsoft workshop in the year 2012
Timeline
Manager- Business Development
ADI-EMT
01.2011 - Current
Sourcing Leader/Purchase Executive
ADI American Distributors Inc.
12.2005 - 03.2011
MBA -
Gitam University
B.COM - undefined
Mysore University
PUC - undefined
Dr. Ambedkar Pre-University, Bangalore
SSLC -
ST. Aloysius High School, Bangalore