Summary
Overview
Work History
Education
Skills
Attributes
Profile Snapshot
Papers Presented
Core Responsibilities
Personal Information
Skills
Projects
Training
Timeline
Generic

Selvaraj G

BUSINESS DEVELOPMENT MANAGER
Bangalore

Summary

Seeking career enrichment in the domain of Manager/Director-Business Development/Manager-Distribution with an organization of repute

Overview

18
18
years of professional experience

Work History

Manager- Business Development

ADI-EMT
01.2011 - Current
  • Generated new business with marketing initiatives and strategic plans.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Represented company and promoted products at conferences and industry events.
  • Kept meticulous client notes and updated account information in company databases.
  • Compiled product and customer data to generate informed profit projections.
  • Taught consultative selling techniques to new and existing staff members to build expertise.
  • Developed process to analyze customer feedback to incorporate insights into product development strategies.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Scheduled and implemented product promotions in accordance with available inventory and staff resources.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Facilitated business by implementing practical networking techniques.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Drove sales by developing multi-million dollar contract sales.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Implemented systems and procedures to increase sales.
  • Managed accounts to retain existing relationships and grow share of business.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Organized promotional events and interacted with community to increase sales volume.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Built relationships with customers and community to establish long-term business growth.

Sourcing Leader/Purchase Executive

ADI American Distributors Inc.
12.2005 - 03.2011
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Worked with colleagues to create prototypes for designs and training materials.
  • Assisted with new hire processing and existing training programs.
  • Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
  • Trained employees on [Product or Service] and assigned duties.
  • Attended industry events to represent organization and build professional network.
  • Confirmed confidential budget reports remained up-to-date for manager.
  • Oversaw day-to-day activities 10 employees in purchase/sales, fostering inspiring atmosphere to optimize employee experiences.
  • Supported office business development and customer service.
  • Applied lean manufacturing practices to coordinate production output and inventory levels.
  • Collaborated with team to identify sales trends and implemented initiatives to enhance revenue.
  • Led team by answering complex customer questions and mentoring personnel one-on-one.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Monitored workflow to improve employee time management and increase productivity.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Solicited customer feedback to identify and improve on areas of weakness.

Education

MBA -

Gitam University

B.COM - undefined

Mysore University

PUC - undefined

Dr. Ambedkar Pre-University, Bangalore

SSLC -

ST. Aloysius High School, Bangalore

Skills

Customer Service

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Attributes

  • Team Player
  • Positive Attitude
  • Excellent Interpersonal Skill
  • Quick Learner
  • Effective Communicator

Profile Snapshot

  • MBA in Operations Management
  • Successfully completed projects on Aerospace industry for 15+ years
  • Well versed with the concepts of Sales/purchase/SCM& BD
  • Conversant with system admin
  • Proficient in grasping new technical concepts and utilizing them in an effective manner.
  • Team player with strong analytical and Management skills.

Papers Presented

  • Paper presented in a International Conference on "Competency Building Strategies in Business and Technology for Sustainable Development" on Nov 2014 at Prinz regent hotel Munich. GERMANY
  • Paper presented in a Aero INDIA on Account profile for strategic accounts identified in the pipeline at" Yelahanka Air Force Station, BANGALORE" on Feb 10 & 11, 2011
  • Attended a seminar on "India Aviation 2012. Fourth International Exhibition & Conference was held from March 12th -16th 2014 at Begumpet Airport, Hyderabad. India"
  • Paper presented in a SAMTEL Avionics on Aero space products at" New Delhi" on Sep 16, 2015.
  • Paper presented in a HAL, Jodhpur Village, Ahmedabad, Gujarat 380015 on presentation about SSPC Modules 23 Aug 2014.

Core Responsibilities

  • Develop growth strategy focused both on financial gain and customer satisfaction
  • Conduct research to identify new markets and customer needs
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines
  • Promote the company's products/services addressing or predicting clients' objectives
  • Keep records of sales, revenue, invoices, etc.
  • Provide trustworthy feedback and after-sales support
  • Build long-term relationships with new and existing customers
  • Develop entry level staff into valuable sales people
  • Arrange business meetings with prospective clients
  • Attending international conference/Training with OEM's
  • In charge for Asia Pacific region
  • Monitoring the 5 sales persons who works under me.

Personal Information

  • Passport Date Of Issue: 06/27/14
  • Passport Expiry Date: 06/26/24
  • Date of Birth: 08/16/84

Skills

C++, Java, MS Access

Projects

Rafael, Analyzing the customer expectation, measuring the satisfactory level of the customers., 2 years 7 months Air bus A380, Project leader for supplying Electronics components for Lighting Boards, 3 years

Training

Attended Microsoft workshop in the year 2012

Timeline

Manager- Business Development

ADI-EMT
01.2011 - Current

Sourcing Leader/Purchase Executive

ADI American Distributors Inc.
12.2005 - 03.2011

MBA -

Gitam University

B.COM - undefined

Mysore University

PUC - undefined

Dr. Ambedkar Pre-University, Bangalore

SSLC -

ST. Aloysius High School, Bangalore

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Selvaraj GBUSINESS DEVELOPMENT MANAGER