Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

SELVASHANKAR PALANISAMY

Chennai

Summary

Results-driven IT professional with 16 years of experience in Software Craftsmanship and Leadership, specializing in Solution Engineering, System Analysis, and Application Development. Proven track record in managing projects within the Health Care, Banking, Telecom, and Manufacturing sectors, with a focus on digital transformation and enterprise systems development. Recognized for delivering high-quality software architecture and project management solutions on time and within budget. Contributed to the Center of Excellence by enabling teams through automation strategies that enhance operational efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Project Manager

Ford Motor Pvt Limited
Chennai
04.2021 - Current
  • Directed all phases of Software Project delivery from inception to completion.
  • Developed project plans, identified resources and established timelines for completion.
  • Responsible Project Manager handling the team of 9 people working in various technology space.
  • Negotiated contracts with vendors and suppliers to secure the best prices for materials and services needed on projects.
  • Acknowledged by Business team for outstanding customer support.
  • Verified adherence to quality assurance benchmarks through meticulous code reviews.
  • Drive the delivery of projects within stipulated timelines for RPA, Chatbot, SAP CRM, and API Integration.
  • Project planning of pipelined projects based on business priorities.
  • Establish objectives with both internal and external parties, ensuring continuous dialogue to track milestones.Journey towards Automation.
  • Identify the use cases for the area of fitment like DPA, RPA, API, LCNC Automations with FTE reduction and benefits with ROI calculations.
  • Established objectives with both internal and external parties, ensuring continuous dialogue to track milestones.
  • Determined optimal timelines by planning workflows and reviewing available assets.
  • Executed projects effectively to align with client goals.
  • Review Solution design document for Automation Solutions with As-Is and To-Be process. Design and Review Automation Solutions for performance, reusability, and scalability.
  • Working experience in UiPath, Pega Robot Manager, Pega BPM Case Management activities and Schedule for BOTs.
  • Utilized Agile project management principles to coordinate and guide multiple teams efficiently. Using Jira, confluence, Rally for Projects.
  • Responsible for the Corporate compliance of the published API's using 42 crunch and other scanning tools.

Technology Architect

Cognizant (CTS)
Chennai
01.2020 - 04.2021
  • Evaluate the use case for automation with Technical validations
  • Participate in Product Owner and SME discussions and help them in their transformation journey towards Automation
  • Enable the Business team for planning their bot utilization in design phase
  • Create Technical design document for Automation Solutions and present in Business owner meetings
  • Individual contributor from design till deployment and warranty support of RPA/RDA bots
  • Design and Review Automation Solutions for performance, reusability, and scalability
  • Drive and assist the developers in the development process, including construction and maintenance of efficient, reusable, and reliable code with RPA software and tools
  • Using Jira, confluence, nexus for code implementation via Agile methodology
  • Pega BPM with RPA, UiPath, C#.Net, SQL Server, API

Tech Lead

TechMahindra Ltd
12.2018 - 12.2019
  • Enable the stakeholders to plan their bot utilization in the design phase.
  • Review the solution design document for automation solutions, with As-Is and To-Be processes.
  • Design and review automation solutions for performance, reusability, and scalability.
  • Configure Pega Robot Manager, Pega BPM Case Management activities and Schedule for BOTs.
  • Drive Enablement sessions to define and enforce best practices across Pega Robotics implementation across various internal teams.
  • Drive and assist the developers in the development process, including construction and maintenance of efficient, reusable, and reliable code with RPA software and tools.
  • Research and validate the Pega product version releases and their fixes.
  • Bi-Weekly connect with Pega for the Support Requests and Bug fixes raised.
  • Part of Technical Governance for the Product migration activities and support the existing BOTs in Production.
  • Primary Technical contact for the issues raised in their respective skill teams.
  • Some of the Projects implemented are below,
    Inventory Follow-Up
    Asset Liability Management
    Daily Shortage Report
    Wire Tracking

Technology Lead

Infosys Ltd
Chennai
09.2015 - 09.2018
  • Responsible for delivering multiple RPA projects across various functions with a team of RPA developers and process consultant.
  • Feasibility study of RPA opportunities, Estimate cost and timelines for the development phase.
  • Design the solution and prepare technical design document to be used by the developers.
  • Manage and track the progress of development in Agile methodology.
  • Responsible for SCRUM updates of the Project timelines.
  • Provide technical leadership to the team through Training and Shadow Development.
  • Mentor the team for improving their confidence level and productivity.
  • Lead daily stand-up meetings to track the progress and identify the challenges.
  • Work closely with the Solution Architect to resolve major technical challenges.
  • Ensure and manage code quality and standards by conducting code reviews.
  • Work with IT and InfoSec teams to ensure compliance of data security and privacy for on boarding the BOTs.
  • Work with the Manager to ensure the project’s timeline and budget.
  • Act as the primary technical point of contact for the clients.
  • Provide demo of the developed Bots and the POC’s to the clients.
  • Pega Robotics (Openspan) Trainer for the Organization in Unit level.

Assistant Consultant

TCS Ltd
Chennai
11.2010 - 09.2015
  • SaaS Project Lead for the Enhancement and Production Support team, handling multiple applications for support.
  • Handled the project and team from both offshore and onsite (UK) client locations.
  • Responsible for a 24/7 support team handling the production environment and issues.
  • Responsible for all the areas of ITIL process implementation.
  • Lead and drive the team in various aspects of project delivery and handling.
  • Design and develop with the team for the changes for the enhancement of the application.
  • Design and develop with the team for the changes in automation areas of application.
  • Explore the areas of continuous improvement.
  • Responsible for client escalations, root cause analysis, incident management, problem management, etc.
  • Provide demos to clients on application enhancements and stage completion.
  • Enrich the team with proper motivational aspects with recognition for the work delivered.
  • Converted from Contract to Permanent Employee role within a short span of 1 year based on performance.

Software Developer

Future Focus Infotech Pvt Ltd
Chennai
11.2009 - 11.2010
  • Deputed to Tata Consultancy Services as C2H employee.
  • Utilized established design patterns to expedite novel software creation and support consistent performance results.
  • Monitored system performance metrics to identify potential issues before they occur.
  • Performed troubleshooting of post-release software faults to support live service and installed software patch design.
  • Responsible for maintaining the Run-Book for the production environment.
  • Troubleshooted technical issues related to .NET development.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
  • Recommended improvements to facilitate team and project workflow.

Software Engineer

Access Automation Pvt Ltd
Bangalore
06.2008 - 10.2009
  • Software Developer for the in-house communication software products.
  • Responsible for the Development, unit testing, and deployments in lower environments.
  • Responsible for Realtime implementation of the software in client locations.
  • Responsible for the development, unit testing and deployments in lower environments.on devices used in large-scale industries.
  • Developer responsible for customizing software in client place based on their Calibration bench requirements.

Education

Bachelor of Engineering - Electronics and Communication

Kumaraguru College of Technology
Coimbatore, India
05-2006

Skills

  • Project management
  • Agile methodology
  • Stakeholder management
  • Technical documentation
  • Team leadership
  • Customer support
  • Solution design
  • Automation strategies
  • Process improvement
  • Root-cause analysis
  • Pega BPM
  • RPA
  • Openspan
  • UiPath
  • VBNet
  • C#Net
  • VB60
  • ASPNet
  • MS-SQL SERVER
  • MS ACCESS
  • VB Script
  • Excel VBA
  • JavaScript
  • ITIL
  • Continuous Innovation & Improvement
  • GitHub
  • SVN
  • TFS
  • Python
  • GCP

Certification

  • GCP - Digital Leader
  • Pega - Certified Robotics System Architect. V8.0 (2018)
  • Pega - Certified System Architect. V8.0(2020)
  • UiPath - Foundation certified.
  • Robocorp - Certified Level-1 and AutomationOps Developer.
  • SAFe - Agile Scrum Master.
  • ITIL v3- Foundation.
  • Microsoft Certified Professional and Technology Specialist.

Accomplishments

  • Best Change Manager 2011 for the highest number of successful Production changes implemented.
  • Solution Architect and Functional Architect
  • On the Spot Award 2012 for Best Performance.
  • Best volunteering team 2013 for social activities
  • Best Team in Hackathon - 2016 for internal competition
  • Idea mentor 2020 for the new idea implemented for in-house map positioning.
  • Individual Contibution excellance 2023 for successful RPA implementations.

Timeline

Project Manager

Ford Motor Pvt Limited
04.2021 - Current

Technology Architect

Cognizant (CTS)
01.2020 - 04.2021

Tech Lead

TechMahindra Ltd
12.2018 - 12.2019

Technology Lead

Infosys Ltd
09.2015 - 09.2018

Assistant Consultant

TCS Ltd
11.2010 - 09.2015

Software Developer

Future Focus Infotech Pvt Ltd
11.2009 - 11.2010

Software Engineer

Access Automation Pvt Ltd
06.2008 - 10.2009

Bachelor of Engineering - Electronics and Communication

Kumaraguru College of Technology

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