SELVIN I
DUTY MANAGER
Kandigai, Chennai
Summary
To be a part of an organization where continuous learning & growth is assured, I can provide my present skills and utilize them in an innovative and challenging environment where I intend to build a career with committed & dedicated folks which will help me to explore myself completely by delivering successful solutions.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
DUTY MANAGER
Chettinad Super Specialty Hospital
Chennai
2020.12 - Current
- Experienced in Managing Casualty walk in, ICU Patients complaints & Operation Theatres
- Handling Casualty team including Doctors, Nurses, Technicians, Cashers & ward boys in day to day operations in a flow and effective manner, without difficulties or obstructions
- In case of dead intimating local police station & Maintain Medical Legal Case (MLC) records & Against Medical Advise (AMA) Record, Daily Casualty Census, ICU Census, OT list & Monthly Census Report etc
- Ensuring COVID Protocols, sanitizing, fumigation, social distancing and safety measures in the Hospital
- Schedule Duty Roster for Duty Managers & supervisors
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
International Patient Coordinator
Dr. Agarwal's Eye Hospital
Chennai
2015.02 - 2020.07
- Handling mails, calls & medical facilitator’s queries & reply back with a full treatment plan
- Data maintenance (advice letter / visa invitation letter / monthly patients report / sales report / MOU/ IOM etc...)
- Counseling patients & converting them for treatment
- Airport pickup & drop arrangements / hotel accommodation.
- Carried out day-to-day duties accurately and efficiently.
Telecommunication Executive
Frontier Lifeline Hospital
Chennai
2013.07 - 2015.02
Data Processing Executive
Air India
Chennai
2012.05 - 2013.07
Education
MBA - Aviation & HR Management
IIBM - Institute of Business Management
New Delhi, INDIA 2013.03 - 2014.03
Bachelor of Arts - English Literature
University of Madras
Chennai, India 2011.03 - 2013.03
ICM - AVIATION, HOSPITALITY - Effective Communication, Operational Training.
Frankfinn Institute of Air Hostess Training
Chennai, India 2010.04 - 2012.02
HSC -
Danish Mission Hr.Sec. School
2009.04 - 2010.03
SSLC -
Danish Mission Hr.Sec. School
2007.04 - 2008.03
Skills
Hardworking.undefined
Additional Information
Award - Best outgoing student of the year 2010 at Danish Mission Hr. Sec School.
Award - Best Employee & Grooming at Dr. Agarwals's Eye Hospital.
Hobbies
Playing Indoor Games - PlayStation & Chess.
Outdoor Games - Cricket & Basket Ball.
Timeline
DUTY MANAGER
Chettinad Super Specialty Hospital
2020.12 - Current
International Patient Coordinator
Dr. Agarwal's Eye Hospital
2015.02 - 2020.07
Telecommunication Executive
Frontier Lifeline Hospital
2013.07 - 2015.02
MBA - Aviation & HR Management
IIBM - Institute of Business Management
2013.03 - 2014.03
Data Processing Executive
Air India
2012.05 - 2013.07
Bachelor of Arts - English Literature
University of Madras
2011.03 - 2013.03
ICM - AVIATION, HOSPITALITY - Effective Communication, Operational Training.
Frankfinn Institute of Air Hostess Training
2010.04 - 2012.02
HSC -
Danish Mission Hr.Sec. School
2009.04 - 2010.03
SSLC -
Danish Mission Hr.Sec. School
2007.04 - 2008.03
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