Selvin Jebadurai T

Cash Application

• Applying incoming payments accurately and promptly to customer accounts
• Reconciling payments with invoices and resolving discrepancies
• Provided excellent customer service to internal and external customers regarding payment inquiries
• Maintained accurate records of cash receipts and applications on a daily basis

Billing

• Generating invoices promptly and accurately
• Addressing billing inquiries and resolving disputes

Reporting

• Generating reports on key performance indicators (KPIs) such as DSO (Days Sales Outstanding), aging analysis, and order fulfillment metrics
• Analyzing O2C data to identify trends, issues, and improvement opportunities
• Presenting findings and recommendations to management for decision-making

Claims and Dispute

• Extracting Deduction Report from EPR
• Contacting the Customer for Debit Note Copies
• Analyzing the debit note and identifying the type of deduction
• Approaching Finance team for Approvals
• Creating Credit notes

Cash application

• Monitored bank accounts on a daily basis to ensure accuracy of posted transactions.
• Prepared daily cash receipts reports and other financial documents for review by management team.
• Resolved discrepancies between payment postings and customer records.
• Assisted in the preparation of monthly bank reconciliations.
• Responded promptly to customer inquiries regarding their accounts receivable balance or payment history.