Sendil Kumaran E
Bangalore
Summary
Seasoned Finance Operations Professional with over 13 years' experience in global billing and accounts payable. Managed end-to-end billing and AP processes, ensuring compliance with SLAs and TATs while addressing customer and supplier inquiries. Led cross-functional teams and engaged stakeholders to enhance operational efficiency using Oracle, SAP, Coupa, and other financial systems.
Overview
3
3
Languages
15
15
years of professional experience
Work History
Assistant Manager, Global Billing Operations
State Street Corporation
Bangalore
07.2024 - 07.2026
- Managed billing operations for multiple clients, including billing validation, invoice generation, and invoice upload activities.
- Tracked invoicing work across team, ensuring timely completion within defined deadlines.
- Investigated and resolved billing discrepancies through client communication via email and phone, supporting timely issue resolution.
- Reviewed client fee schedules and agreements to support accurate billing and appropriate adjustments.
- Implemented quality-audit activities, enhancing billing accuracy and overall team quality performance.
- Trained new team members on billing processes, offering subject-matter support for billing-related queries.
- Utilised ORMB, MySS, TFM, and Coupa for billing operations
Finance Operations Specialist
Adecco India Pvt. Ltd.
Bangalore
09.2020 - 07.2024
- Provided back-office finance support across billing, payment, reporting, reconciliation, and customer-service activities.
- Validated invoices and submitted payment files through Ariba, maintaining accurate remittance details for vendors.
- Performed vendor bank-statement reconciliations and maintained records of bank deposits and customer invoices.
- Coordinated collection follow-ups for past-due accounts via email and telephone to ensure timely payments.
- Resolved cost-centre and invoice-submission issues in GEP Smart, improving submission accuracy and tracking.
- Prepared and shared Mabel transaction and backup reports with suppliers to support billing visibility.
- Supported payment-related activities for India, Singapore, Australia, Hong Kong, Japan, Thailand, and Taiwan.
- Supported MSP and RPO operations using VMS tools, including supplier timesheet follow-up and Fieldglass approval coordination.
- Environment: Beeline, Mabel, Jira, Ariba, Fieldglass, GEP Smart
Senior Accounts Payable Specialist
Verint Systems Inc.
Bangalore
06.2019 - 06.2020
- Processed PO and non-PO vendor invoices accurately and within agreed turnaround times.
- Performed vendor-statement reconciliations and followed up with requestors for purchase requisitions and goods receipts.
- Reviewed employee expense claims against supporting receipts and responded to international supplier queries.
- Completed ageing analysis, remittance support, blocked-invoice follow-up, and intercompany AP invoice processing.
- Prepared intercompany reconciliation statements on monthly and quarterly cycles.
- Maintained timely communication and corrective-action follow-up to support service quality and compliance.
- Environment: Oracle R12
Process Lead, Accounts Payable
Capegemini Business Services India Ltd.
Bangalore
09.2015 - 03.2019
- Allocated workloads, monitored team output, and coached junior and new team members on quality and productivity standards.
- Performed manual quality audits and updated desktop procedures (DTPs) and standard operating procedures (SOPs).
- Served as a subject-matter expert for team queries and contributed to process stabilization by reducing errors.
- Managed payment and vendor queries through a shared mailbox and calls, supporting supplier payments within agreed SLAs.
- Investigated invoice discrepancies, completed vendor reconciliations, performed ageing analysis, and sent remittance details.
- Supported vendor master data activities, including supplier creation, bank-detail and address changes, and request validation.
- Completed the transition of a procure-to-pay process for a leading European energy company from Berlin, Germany, in April 2018.
- Supported end-to-end knowledge transfer for invoice processing, including approvals, escalation matrices, duplicate controls, and client communication.
- Helped maintain the transition schedule and supported approval of standard operating procedures at the client location.
- Worked on Query-to-Resolve / Query Management Service tools and a GR/IR cleanup project for aged outstanding balances.
- Environment: SAP, Basware, Q2R
Senior Officer, Accounts Payable
Tesco Hindustan Service Centre
Bangalore
05.2011 - 05.2015
- Processed two-way and three-way matching invoices and partnered with invoice-processing and payments teams to resolve queries.
- Performed ageing analysis, remittance support, and ageing-report reconciliation against open and closed items.
- Conducted quality checks to prevent escalations and business-impacting issues.
- Resolved supplier and stakeholder escalations and prepared daily and weekly quality and challenge reports.
- Environment: Oracle 11i, Gold
Education
Master of Business Administration (MBA) - Finance and Marketing
Indian Academy School of Management Studies
Bangalore12-2010
Master of Commerce (M.Com) -
Alagappa University (Distance Learning)
KGF12-2010
Skills
- Accounts payable
- Billing and invoicing management
- Invoice processing
- Invoice validation
- Invoice approvals
- Billing corrections
- Fee schedule administration
- Client billing services
- Vendor reconciliation strategies
- P2P process
- Query resolution
- Back office operations
- Invoice verification
Language
English
Kannada
Tamil
Custom
C:\Users\Dell\Desktop\linkedin.com\in\sendil-kumaran-5204b217a
Timeline
Assistant Manager, Global Billing Operations
State Street Corporation
07.2024 - 07.2026
Finance Operations Specialist
Adecco India Pvt. Ltd.
09.2020 - 07.2024
Senior Accounts Payable Specialist
Verint Systems Inc.
06.2019 - 06.2020
Process Lead, Accounts Payable
Capegemini Business Services India Ltd.
09.2015 - 03.2019
Senior Officer, Accounts Payable
Tesco Hindustan Service Centre
05.2011 - 05.2015
Master of Business Administration (MBA) - Finance and Marketing
Indian Academy School of Management Studies
Master of Commerce (M.Com) -
Alagappa University (Distance Learning)