Senthamizhmani S

e2s Recruit

• A comprehensive CRM solution for managing the entire student recruitment lifecycle, from initial contact to enrollment.

e2s Retain

• A platform focused on enhancing student engagement and retention through personalized communication and support.

• Led the development of the communication module and improved database efficiency.

e2s Connect

• A CRM for managing alumni relations, facilitating communication, and organizing events.

• Built the event management system and integrated social media features.

e2s Case Management

• A tool for managing student cases, tracking issues, and ensuring timely resolutions.

e2s Service Desk

• A service desk platform for managing and resolving student and faculty queries.

• Implemented ticketing and resolution workflows, and integrated reporting tools.

Roes And Responsibilities

• Optimized production processes by implementing innovative engineering solutions.
• Developed standard operating procedures for consistent performance across all production tasks.
• Trained new team members, sharing expertise and fostering a supportive work environment.
• Streamlined workflow for improved productivity by reorganizing production lines.
• Provided technical support during critical stages of projects, troubleshooting issues as they arose.
• Assisted in the development of prototypes, ensuring successful transition from design to full-scale production.
• Trained team on best practices to optimize production and improve quality.
• Determined root causes of failures and recommended changes in designs, tolerances or processing methods.
• Reviewed product designs for manufacturability or completeness.

Technologies: AngularJS,HTML, Angular 16+,TypeScript ,Bootstrap3,Primeng17

e2s Recruit

Engage2Serve

• A comprehensive CRM solution for managing the entire student recruitment lifecycle, from initial contact to enrollment.

e2s Connect

Engage2Serve

• A CRM for managing alumni relations, facilitating communication, and organizing events.

• Built the event management system and integrated social media features.

Roles and Responsible

• Optimized performance through testing and tuning of applications.
• Developed reusable code libraries that streamlined development efforts and improved consistency in software architecture across multiple projects.
• Reduced production time by streamlining coding processes and implementing efficient algorithms.
• Assisted product owners with defining clear user stories based on customer feedback gathered from various sources.
• Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
• Consulted with engineering team members to determine system loads and develop improvement plans.

Technologies: AngularJS, HTML, Bootstrap3,Inspinia Bootstrap Theme

Success CRM Sep-2015 | Dec-2016 | 1year 4 month.

A CRM to improve student engagement and track at-risk students.

• Developed user-centric features, managed end-to-end deployment, and resolved critical bugs.
• Technology: C#, Web API, jQuery, CSS Bootstrap, SQL Server 2008

Case Management Jan-2017 | Dec-2017 | 1year

A tool for managing student cases, tracking issues, and ensuring timely resolutions.

• Designed the case tracking module and improved the user interface
• Developed user-centric features, managed end-to-end deployment, and resolved critical bugs.

Technologies: C#, Web API, jQuery, CSS Bootstrap, SQL Server 2008

Application Relationship Management (Web Application)

• A comprehensive CRM solution for managing the entire student recruitment lifecycle, from initial contact to enrollment.

• Collaborated with cross-functional teams to ensure seamless integration of product components.
• Tested completed projects for functionality and implemented changes to production methods to rectify issues in final products.
• Developed new product designs with innovative features, resulting in increased market demand.

Technology: ASP.NET, jQuery, Bootstrap, SQL Server 2008