Senthil Kumar
Technical Service
Bangalore
Summary
Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Overview
4
4
Languages
10
10
years of professional experience
Work History
Field Service Technician
MEI Systems
2026.02 - Current
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Diagnosed and resolved technical issues for various electronic systems in field settings.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Adhered to established safety procedures while working in the field to ensure a safe environment. to avoid injuries in field.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Removed stains from fabric and garments using specialized spray guns and cleaning solutions. from fabric or garments using spray guns and cleaning fluid.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
Service Engineer
Lakshmi Machine Works Limited
2018.11 - 2026.02
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Provided first-level support to customers for routine troubleshooting and technical issues.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Coordinated follow-up and reconditioning for aged machines, ensuring continued operation and serviceability.
- Streamlined troubleshooting and root cause analysis processes to enhance system efficiency.
Maintenance Engineer
L.G.Balakrishnan & Bros
2016.07 - 2018.09
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Performed root cause failure analysis on critical equipment, leading to more effective preventative measures.
- Secured high-quality parts at competitive prices by maintaining strong relationships with vendors and suppliers.
- Completed equipment maintenance and repair by reviewing technical documentation for accuracy and compliance.
- Streamlined spare parts inventory management to enhance availability and reduce costs.
Education
Bachelor of Engineering - Mechatronics
Sri Krishna Collegge of Engineering And Technology
Coimbatore2016-06
Diploma - Automibile Engineering
PSG Polytechnic College
Coimbatore2013-04
No Degree - High Shool
PMG Matriculation And Higher Secondary School
Coimbatore2010-04
Skills
Field service
Technical support
Troubleshooting and repair
Field repairs
Preventive Maintenance
Installation coordination
Power tools operation
Equipment handling
Troubleshooting techniques
Customer engagement
Customer training
Problem-solving
Timeline
Field Service Technician
MEI Systems
2026.02 - Current
Service Engineer
Lakshmi Machine Works Limited
2018.11 - 2026.02
Maintenance Engineer
L.G.Balakrishnan & Bros
2016.07 - 2018.09
No Degree - High Shool
PMG Matriculation And Higher Secondary School
Diploma - Automibile Engineering
PSG Polytechnic College
Bachelor of Engineering - Mechatronics
Sri Krishna Collegge of Engineering And Technology
Languages
4,1,2,6