Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
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Senthil Alagappan Ranganathan

Senior Product Engineer
Chennai

Summary

Detail-oriented Systems Engineer committed to improving system design and operations for reliable workflow management. Focused on strengthening quality and performance of different products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Team-minded and hardworking with strong communication, critical thinking and multitasking abilities.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Senior Product Engineer

Temenos
Chennai
06.2020 - Current
  • Tested and tuned company products for quality and interpret results to ensure products adhere to specifications and standards
  • Created, configured and maintained various Weblogic and Jboss environments on UNIX and Windows platforms
  • Basic knowledge on T24 ModelBank
  • Built and tested sample units to verify correct assembly, hardware, fit and function.
  • Directed, guided and monitored support engineers and in-house operational personnel.
  • Documented and updated build, quality and performance records.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues and identify potential product improvements.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Reviewed scalability, performance and load balancing of each application.
  • Conducted load, stress and endurance tests using JMeter to simulate realistic user activities.
  • Advised developers on problems with databases, performance and other issues.

Technical Specialist 2

RealFoundations
Chennai
02.2018 - 05.2020
  • Active Directory support and administration – Group policy, permissions, account provisioning
  • Troubleshoot and customized O365 applications including Word, Excel, One Note, Yammer, Power Point, Microsoft Access, Skype for business and Outlook
  • SharePoint administration and support
  • Resolved and updated Service Requests accurately and timely within the RF Service Management System.
  • Assessed technical complexity of tickets to escalate to Tier 3 team.
  • Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
  • Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
  • Assisted with implementation and support of network monitoring tools.

Systems Engineer Trainee

eVantage Solutions
Princeton
03.2016 - 02.2017
  • Collaborated with engineering staff during early project stages to develop effective strategies for implementation.
  • Assisted in engineering information systems software and hardware to support applications and control systems.
  • Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
  • Created VPN infrastructure and allowed for secure remote connections.
  • Acquired experience in Cloud Computing; Amazon Web Services
  • Basic troubleshooting and remediation of issues related to network, hardware or software on the server and client devices and printers
  • Performed installation, configuration and testing on Linux Servers

Education

Master of Science - Electrical Engineering – Computer Networking

New Jersey Institute of Technology
Newark, New Jersey
08.2014 - 12.2015

Bachelor of Science - Electronics and Communications

SSN College of Engineering
Chennai, India
08.2009 - 05.2013

Skills

    Self-Motivated

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Additional Information

  • Worked on 2 highly critical projects that were presented in the Temenos TCF (Temenos Community Forum) event held in London,UK in the year 2021 and 2022. 2021 – Paypal – Buy Now Pay Later – Achieved 600Transactions per Second, Less than 4 hours of COB (Close of Business) and 3 day soak test without any issues from infra and software 2022 – High Water Benchmark – The benchmark of 100 million customers and 200 million deposit accounts with 100,000 transactions per second and up to 61 transactions per second per core on AWS https://www.temenos.com/news/2022/05/18/temenos-banking-cloud-scales-to-record-high-transaction-volumes-and-achieves-world-class-efficiency/ I assure that the above details given by me are true to the best of my knowledge.

Interests

Travelling

Cooking

Adventurous Sports

Gardening

Photography

Timeline

Senior Product Engineer

Temenos
06.2020 - Current

Technical Specialist 2

RealFoundations
02.2018 - 05.2020

Systems Engineer Trainee

eVantage Solutions
03.2016 - 02.2017

Master of Science - Electrical Engineering – Computer Networking

New Jersey Institute of Technology
08.2014 - 12.2015

Bachelor of Science - Electronics and Communications

SSN College of Engineering
08.2009 - 05.2013
Senthil Alagappan RanganathanSenior Product Engineer