SENTHIL KUMAR CHANDRAN
CHENNAI
Summary
Dynamic professional with a proven track record at Rion Insura Insurance Broking Pvt Ltd, excelling in claims processing and insurance negotiation. Successfully resolved complex disputes and enhanced customer relationships, driving efficiency and satisfaction. Adept at documentation management and team collaboration, consistently delivering results in high-pressure environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Insurance Broking
Rion Insura Insurance Broking Pvt Ltd
Chennai
03.2023 - Current
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Participated in meetings with clients to discuss progress made on their motor insurance claim.
- Developed strategies for resolving complex motor insurance disputes between parties.
- Reviewed legal documents related to motor insurance disputes including contracts, invoices.
Export Specialist
HYUNDAI MOTOR INDIA LIMITED
CHENNAI
02.2005 - 02.2023
- Created export documentation such as commercial invoice, packing list, bill of lading, certificate of origin and other related documents.
- Established and nurtured relationships with overseas distributors and partners, resulting in a 25% increase in distribution channels across Asia & Middle East
- Analyzed market trends and competitor activities to inform strategic decision-making, utilizing tools such as CRM systems for data-driven insights.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Education
MBA - MARKETING
ST. PETER'S ENGINEERING COLLEGE
CHENNAI06-2004
Bachelor of Science - Statistics
LOYOLA COLLEGE
CHENNAI05-2001
Skills
- Claims processing
- Insurance negotiation
- Documentation management
- Customer relationship management
- After Sales analysis
- Team collaboration
Affiliations
- Logistics route analysis and freight cost reduction.
Accomplishments
- Performance award 2011-bench marking overseas operation Korea
Languages
Tamil
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Certification
- Certified Insurance Broking by National Insurance Academy - Nov 2022
Timeline
Insurance Broking
Rion Insura Insurance Broking Pvt Ltd
03.2023 - Current
Export Specialist
HYUNDAI MOTOR INDIA LIMITED
02.2005 - 02.2023
MBA - MARKETING
ST. PETER'S ENGINEERING COLLEGE
Bachelor of Science - Statistics
LOYOLA COLLEGE
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