Senthilkumar Jayaraman
Singapore
Summary
A high performing and result oriented professional with extensive functional knowledge and hands on experience in credit cards processing using VisionPLUS, a leading product for credit cards processing. Key contribution as follows. As an architect provided solution design, as a development lead delivered major projects and changes, as a Production Support Manager was responsible for establishing stability in BAU, change governance and system monitoring/ tuning. Always striving to excel in solution design, project management by coordinating multiple teams to lead strategic initiatives. Passionate about leading a team of individuals from diversified background to deliver successful projects bringing value to the organization in both areas of 'Build the bank' and 'Run the bank'
Overview
27
27
years of professional experience
1
1
Certification
Work History
Project Manager
DBS
12.2022 - 12.2024
- Responsible for the resolution of the production issues to ensure system stability
- Responsible for the delivery of projects in the portfolio of customer rewards that is highly critical for the bank in terms of customer visibility and directly impacting sales and reputation
- Responsible for the delivery of multiple projects at various stages from initiation till production deployment, on-going Product campaign setup and product tuning
- Effective coordination of Business, Vendor, Application/ Testing teams, Release management and post production support
- Team size: ~70 on distributed geographical locations
Vice President - Production Support Management
Citibank
12.2019 - 12.2022
- Responsible for ensuring the stability of the system by resolving issues in production with turnaround time inline with the SLA
- Headed L1/L2 team and responsible for 'Run the bank' on 24X7 basis to ensure stability of cards portfolio for 17 countries in APAC/EMEA regions
- In-charge of review & approvals in change governance and initiated process for health checks during monthly and major release
- Established performance goals for department and provided methods for reaching
- Team size: ~30 on distributed geographical locations
Project Manager
United Overseas Bank
06.2018 - 06.2019
- Responsible for delivery of project 'API implementation with FINTECH's and worked in parallel on pre project planning for 2 projects called 'AI/ Machine learning' and 'Common KYC for key banks in Singapore'
- Activities include managing all phases of SDLC and stakeholder engagement of business users, vendors, development and test managers, SMEs, product managers and BAU teams
- Modified and directed project plans to meet organizational needs
Solution Architect
First Data
05.2017 - 06.2018
- Played the role of Solution architect catering to the business requirements in cards and loans.
- Key focus areas include card issuance and unsecured loads in CMS [ Credit Management System] module
- Responsible for delivery of platform migration of VisionPLUS from legacy to Open systems in Cards & Unsecured loans
- Challenges include learning cross edge technology, ramp up team in short time and completed delivery for pilot country in time
Solution Architect
Arab Financial Services
08.2015 - 01.2017
- Lead the product design & architecture for the credit card processor AFS servicing about 60 financial institutions using VisionPLUS in the middle east countries
- Key contribution includes providing solution catering to the business requirements for major & medium changes.
- Involves interaction with stakeholders at various levels from developers to industry/ banking leaders, Customer relationship team members to project management team
Solution Designer
Attra Pte Ltd
06.2014 - 07.2015
- Provide solutions for the business requirements using VisionPLUS
- Project manage GE/ SBI portfolio and responsible for Solution design, Project delivery, providing production fixes, Estimation, Cost negotiation and Project planning
- Project based team management and coordinate with CMM-level5 for quality management with offshore team of about 40 associates
Tech Lead/TPM - Project Rainbow
Citibank
02.2007 - 05.2014
- Solution design, TPM and Tech lead in a major project 'Project Rainbow' for Citibank in product migration from CardPac to VisionPLUS 2.5 with inhouse customization
- Conversion of 6 APAC countries in Issuing and Unsecured Loans over a period of 7 years
- In-charge of handling core processing posting module which is at the nucleus of the product
- Also involved in converting and customizing the gaps and adding Loans functionality
Lead Consultant/ Project Ezycash/ GE
AIT Software pte Ltd
02.2005 - 01.2007
- As a tech lead responsible for the design, build and installation of loans module
- Handled conversion, upgrade, fraud monitoring and BAU activities
Tech Lead - First Data China
Cognizant Technologies, India
01.2003 - 01.2005
- Business Analyst, Onsite coordinator and Tech lead for the implementation of VisionPLUS for China Everbright Bank (CEB), China along with product owner First Data at client location
Lead Consultant
Kanbay Software International Pvt Ltd
02.2002 - 01.2003
- Creation of Gold code base in VisionPLUS 8.0 for the upgrade project from VisionPLUS 2.5
Project Lead Consultant
Pentasoft Technologies
04.1998 - 02.2002
- Involved with various technologies in multiple roles in development, training etc in Mainframe & Java projects positioned at India and at client locations across USA & Singapore
Education
Bachelor Of Engineering - Mechanical Engineering, Processing
University of Madras
06.1989
Skills
- Production issue resolution
- Business Analyst
- Solution Architect in V for credit cards
- SME in Cards & Unsecured loans
- Product/Platform migration/ upgrade
- Project tracking
- Workforce training
- Work flow planning
- Project development
Certification
- Sun Java Certified Programmer [SJCP] in 2002
- Trained at IBM ATC [Authorized Training Center] in Mainframe Technologies during 1997
- Trained in TIBCO at TIBCO training center at Boston, Massachusets, USA during 2000
Additional Information
Experience in managing multiple projects simultaneously adherence to process and governance, Possess the capability to bridge the gap between business requirement and technical solution, Exposure to project management with leading financial institutions across the globe in the client location includes Singapore, Middle East -Bahrain, China, United States and India, About 25 years of experience in the information technology, Effective end to end Project management of teams based on different delivery models i.e. Onsite-Offshore, Onshore-Offshore and full Onsite model
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Project Manager
DBS
12.2022 - 12.2024
Vice President - Production Support Management
Citibank
12.2019 - 12.2022
Project Manager
United Overseas Bank
06.2018 - 06.2019
Solution Architect
First Data
05.2017 - 06.2018
Solution Architect
Arab Financial Services
08.2015 - 01.2017
Solution Designer
Attra Pte Ltd
06.2014 - 07.2015
Tech Lead/TPM - Project Rainbow
Citibank
02.2007 - 05.2014
Lead Consultant/ Project Ezycash/ GE
AIT Software pte Ltd
02.2005 - 01.2007
Tech Lead - First Data China
Cognizant Technologies, India
01.2003 - 01.2005
Lead Consultant
Kanbay Software International Pvt Ltd
02.2002 - 01.2003
Project Lead Consultant
Pentasoft Technologies
04.1998 - 02.2002
Bachelor Of Engineering - Mechanical Engineering, Processing
University of Madras
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