Dynamic IT professional with extensive experience at HCL Tech Limited, adept in managing over 5000 Linux servers and driving operational excellence. Proven expertise in RedHat and Oracle Linux, complemented by strong leadership skills. Successfully enhanced team performance and compliance, while implementing innovative solutions in cloud environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Associate Consultant
HCL Tech Limited
09.2022 - Current
Managing Linux servers (Red hat 7 &8 and Oracle 6, 7 & 8)
Managing 5000+ Linux Servers
Managing multiple technical team of 20 members
Managing operational deliverables in terms of targets, including quality for a specific process on a day-to-day basis
Involved in training and develop team members in order to enhance team performance
Interact with Management and Clients regularly to determine the level of performance and improvement in certain areas
Involved in DR test workflow which has been done though SRM & Zerto application and make sure the support team understand their task for execution and validation
Managing to provide 24/7 support from offshore and on call for the Linux servers
Handled multiple meetings with clients by presenting the PPT presentation of Highlights, lowlights and service delivery trends of the UNIX tower
Involved in on boarding resources by evaluating their technical knowledge
Managing OS upgrade activity from RHEL 7.x to RHEL 8.x and Oracle Linux 7.X to Oracle Linux 8.X
Interact with customer and management to make any major activities as project to make revenue for the organization
Involved the audit compliance meetings and give justification to make the team compliance better
Involved in Planning, implementing and validating in the upgrading activity of tools like Splunk, Nessus, etc
Involved in creating RCA for any critical issues and provided permanent fix through problem tickets
Managing the top noise maker incidents and worked with support team for the permanent fix to avoid the incidents again
Involved in Data center migration for the Linux servers
Managing the vulnerability management and helps the client’s servers under compliance by clearing the vulnerabilities through patch management
Involved patching the Linux & oracle servers through Bigfix and bash script
Involved in creating Run books, SOP and project work orders
Involved in sending monthly reports to management like RU counts, Incidents counts and top noise makers counts
Involved with automation team to make the regular activity to automation like new build and decommission
Technical Lead
Cognizant Technology Solutions
09.2016 - 09.2022
Managing Linux servers (Red hat 5, 6 and 7)
Managing 5000+ Linux servers and 50+ AIX servers
Provide technical support to Test, Development and Production environments
Build new servers using VRA tool and manually in VMware
Build new physical servers through DRAC
Decommission the servers by following Decommission process
Disk management – Adding disks and creating partitions, LVM configuration and file system administration
Converting standard partition to LVM file system
Managing file system permissions for users and group
Have performed patching of RHEL servers via big Fix tool as well as manually using red-hat satellite server
Have successfully recovered the DR servers on both AIX and Linux Servers as part of Critical DR deliverable
Registering servers with Redhat SAM server for patch management
Managing OS upgrade activity from RHEL 6.x to RHEL 7.x and RHEL 7.X to RHEL 8.X
Migration activity taken care from RHEL 5.x to RHEL 7.X
Configure FTP for the file sharing
Configure SSHD configuration for the Domain connectivity
Enabling new services on boot up
Job scheduling and automating process using CRON for users
Kernel parameters tuning according to the standards defined in process
Have successfully implemented Aix to Linux server migration as part of oracle 12c Migration
Troubleshooting server-monitoring alerts from solar wind monitoring tool
Effectively involved in Linux Vulnerability remediation using NEXPOSE tool
Worked on CA unicenter and sparc Ticketing tools
Handled basic activities in VMware like VM migration, creating and deleting snapshots
Sr. Support Engineer
Neeyamo Enterprise Solutions PVT LTD
Chennai
07.2010 - 09.2016
Applying security patches using patch management
Configured IP Bonding for the redundancy of the applications
Setting up SAMBA servers, to enable Windows clients to communicate with Linux without the need of additional software on the Windows side, such as NFS clients
Configured yum configuration for installing/removing required rpm and enabling the services using chkconfig command permanently
Handling User, Group and File system management
Disk Management, Mount FS and AutoFS
Used LVM for dynamically extending and reducing partition sizes as and when the need arise
Periodically checking health for servers using Zabbix monitoring tool
Good Knowledge in FTP, NFS, Samba, ACL, basic knowledge on LDAP and configuring Crontab scheduler
Handling Desktop application installation and configuration; Installation, configuration and troubleshooting Linux Machines
Installing, Configuring and implementing open source GLPI Helpdesk tool for ticketing and maintaining Asset management
Implementing Cron Job for Scheduled Backup of the Shared Files
Configuring Open source DHCP Server using User helper command for different VLAN
Implementing ISO 9001 quality management in the functions
Implementing ISMS 27001 Security policy in the functions
Configure Default Routing in Cisco 2911 Router
Configure VLAN in Cisco 3750 L3 Switch
Implementing Policy Based Routing (PBR) in Cisco 3750 L3 Switch for Different Gateways
Preparing the Monthly Report and presenting the report to the Management Team
Assigning the ticket to the team members
Planning for Data center implementation for the new center
Education
Bachelor of Engineering - Electronics and Instrumentation
PSVP Engineering College
Ponmar
01.2006
Diploma - ECE
SRM Polytechnic college
Chennai
01.2003
XII STD -
01.2001
X STD -
01.1999
Skills
RedHat [5,6,7 and 8]
Azure Cloud
Oracle Linux
Ubuntu
LibreOffice
Open sources like Adito VPN
GLPI
Moodle
Puppet (Basics)
Certification
REDHAT Certified Engineer (RHSCA&RHCE) Version 6.0 in REDHAT Enterprise.
Cisco Certified Network Associate (CCNA)
Microsoft Certified in Installing, Configuring, and Administering Windows XP Professional (MCP).
Microsoft Azure Administrator Certified (AZ-104).
Disclaimer
I hereby declare that all the above furnished details are true to the best of my knowledge.
Timeline
Associate Consultant
HCL Tech Limited
09.2022 - Current
Technical Lead
Cognizant Technology Solutions
09.2016 - 09.2022
Sr. Support Engineer
Neeyamo Enterprise Solutions PVT LTD
07.2010 - 09.2016
Bachelor of Engineering - Electronics and Instrumentation