Senthil Kumar Kalyanasundaram

Directed end-to-end program delivery for support engagements, establishing governance cadence, stakeholder reporting frameworks, and alignment across critical milestones and dependencies.
Successfully managed multiple concurrent projects by prioritizing tasks based on urgency, resource availability, and organizational goals.
Led cross-functional teams across Product Development, Platform Engineering, and Support, ensuring timely delivery within stakeholder expectations.
Prepared and presented program status reports to stakeholders, enhancing transparency and driving data-informed decisions.
Orchestrated cost-saving and operational efficiency programs, achieving ~25% savings and delivering measurable value for enterprise clients.
Instituted observability and incident management protocols via Datadog integration, reducing incident volume by ~30% and improving SLA compliance.
Identified and implemented automation opportunities to advance process maturity, reducing manual effort by ~50 hours/month and improving overall service delivery quality.
Fostered a culture of innovation and continuous improvement within the delivery team, strengthening problem-solving capabilities and project outcomes.

• Working for US-Bank client and supporting Control-M and Data Warehouse Cloud migration project
• Managing Control-M team (12 member team) which supporting ETL workflows configuration, Sanity. SIT & UAT testing, promoting to production and supporting them until warranty period expired
• Successfully migrated control-m older version to 9.0.20.200 and migrated on-premise ETL to IICS jobs in Google cloud
• This migration involved 25K jobs from on premise environment to public cloud with out delay project plan
• Using promotion rules and site standards to achieve naming standards for client needs
• Performed independent analysis and provided recommendations to overcome project obstacles.
• Monitored project progress, examined risks and set forth contingency plans and updated to all stake holders regularly
• Managed risk such as complex schedules and Informatica issues investigated thoroughly and provide solutions
• Provided team with coaching to support team and application team on Control-M and direction while migration

Blueyonder transferred cloud department to HCL. After moved to HCL, Taking new responsibility of Control-M Team Management & Administration Role.

Control-M Manager: -

• Managing 16 Members Production Monitoring team members, 7 Members Control-M Schedulers/Developers
• Managed over 250 + customer batches configured in Control-M (Around 35K active production jobs) and preparing weekly customer report with leadership team.
• Documenting & implementing KPIs/SOPs for repeated incidents to make sure team members should have knowledge/recovery of issues
• Ensure team & Individual goals, objectives are aligned with Company, Project goals,OKR and motivate & encourage team members to meet them via regular meeting 1:1
• Conducting Monthly Business Review with Management Leaders to provide insite about team strength, batch job count growth & forecast upcoming volume of work, needed licenses etc.,
• Guaranteed successful technical upgrade projects for clients by collaborating with application developers for integrations
• Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency

Control-M Administrator: -

• Maintained Control-M environment with up to date Server Patches, non-compliance of vulnerabilities
• Review recent releases of Control-M Agents/EM/Server with Platform team and implement flawlessly.
• Review Control-M Licenses & Support on daily/weekly basis, engaging with teams and management to decommission if anything needed
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Fostered relationships with BMC vendor to promote positive working relationships & updates for RFCs.

Control-M Administrator Role: -

• Managed installation, upgrade Control-M Version from V7 to V9 & V9 to V9.19 and deployed all customer batch jobs flawlessly
• Engineered Control-M Infrastructure for 4 Public cloud & 4 Private Cloud environments with different timezone and regions and managed Control-M environments
• Managed and monitored installed Control-M Servers for highest level of availability (BMC Provided HA solution for Application and for DB - Applied Always-On)
• Created scripts for Control-M Health check and proactive alert
• Monitoring Control-M Processes, services by external Server Monitoring tools like Zabbix, Site Scope
• Managing Control-M up time should be always available by enforcing all recommended best practices like Statistical purge outside Control-M NDP & User Dailies can be created to order jobs in different timings etc.
• Defining & Enforcing Site Standards to follow by schedulers/developers
• Integrated with Remedy for Incident creation & Integrated with BladeLogic for monthly patching schedule managed by Control-M for Infra servers
• Implemented Control-M User Roles/Groups with AD, Periodically audit/review them to ensure standards/securities are being maintained.
• Implementing Work Load policy Manager for operators/batch monitoring team any Maintenance/Outages

Control-M Developer/Scheduler Role: -

• Collaborated with clients to determine project specifications and scope.
• Involved in batch designing call with requester, analyze, provide suggestion and commit time line for delivery
• Configuring Batch jobs in SMART Folders, Calendars (Periodic, Regular, Rule Based), Batch Impact Manager, Self-service provision, File Watcher, MFT, Promotion Rules
• Defined enterprise processes, best practices for environments and tailored enterprise processes for applications etc.,

Control-M Batch Scheduler/Developer Role: -

• On payroll of Acropetal was engaged to work for JDA as contingent worker.
• Analyze customer application environments (More than 50 customers) and provide batch solution using Control-M scheduler.
• Created Control-M environment for client specific (DEV/QA/PROD) and performed all necessary compliance patches etc.,

Command Center Operator Role: -

• Monitor 15+ production application batches in Control-M environment to ensure orderly job submission and performed corrective actions (RERUN/FORCEOK) based on application team updates.
• Housekeeping & On-Demand execution as per client requirements

Control-M Administrator Role: -

• Performed Control-M environment includes installation of agent, job/calendar configuration
• Troubleshoot Control-M agent/scheduling issues and providing 24/7 support (on call)

Control-M Batch Monitoring Role:-

• Engaged in “Production Support” team and monitor & managed 2 client application batch/backup jobs.
• Monitor Production active environment to ensure orderly job execution using Control-M and performed corrective action as per document/application team updates.
• Monitor Production backup jobs in Tivoli Storage Manager (TSM) and performed corrective actions as per backup teams.

Control-M & ESP Batch Monitoring Role: -

• Engaged in “Production Control” team to monitor batch application jobs and mainframe jobs using Control-M and ESP scheduler
• Monitoring 50+ batches every day and performed corrective action post working with apps team
• Attending weekly and daily meeting, and updating daily reports, SLA/shift check sheet