Senthilkumar M
Bangalore
Summary
Business Risk and Control Analyst with 11 years of comprehensive experience in risk management and AML/KYC compliance operations and Skilled in Operational Risk Management, including RCSA, control testing, SOX compliance, Governance, Risk & Compliance (GRC), and issue management with a strong focus on issue remediation validation and follow-up for Root Cause Analysis (RCA) and Corrective Action Plan (CAP) support at Citibank. Expertise encompasses Control Design Assessment (CDA), Operational Effectiveness Testing (OET), and conducting thorough root cause analysis for control gaps and deficiencies, alongside reviewing remediation plans. Demonstrated ability to support Internal as well as Regulatory Reviews, while collaborating effectively with global stakeholders to strengthen governance frameworks and improve the overall control environment.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Business Risk and Control Analyst (LOD1)
Citibank
Bangalore
10.2024 - Current
- RCSA (Risk and Control Self Assessment) : Drive RCSA assessments through execution and ensure that all aspects of the assessment lifecycle are performed.
- Control Testing : Performed risk-based control testing OET and DET under RCSA framework, assessing design and operating effectiveness of key controls while identifying inherent and residual risks to evaluate control adequacy for mitigating operational, regulatory, and compliance risks.
- Issue Management : Perform Root Cause Analysis and track and support Corrective Action Plans (CAP) to ensure actions are sustainable. Strong understanding of end-to-end issue management processes, ensuring compliance with Issue Management Policy, Standards, and Procedures.
- RCA (Root Cause Analysis) - Conduct root cause analysis to understand and address operational control failures. Identify control deficiencies, perform Root Cause Analysis (RCA), validate remediation activities, monitor remediation progress, and perform re-testing to confirm issue closure.
- Remediation Review and Validation : Monitored remediation efforts on identified deficiencies in internal controls, ensuring timely and effective resolution of weaknesses.
- Stakeholder Management : Identified process gaps and collaborated with global stakeholders to enhance regulatory compliance and drive operational excellence.
- Internal Audit Support: Provide end-to-end support including testing evidence, work papers, and documentation for Internal Audit.
- Financial Reporting Support : Support SOX compliance and ensure adherence to internal governance and regulatory requirements.
QA Analyst
Citibank
Chennai
09.2015 - 10.2024
- Executed the KYC end-to-end process for retail products and cards, ensuring compliance with AML regulations and effective transaction monitoring.
Education
B.com - Commerce
University of Madras
Chennai01-2012
Skills
- Control Testing
- RCSA
- Risk control self-assessment
- Audit coordination
- Data Analytics
- GRC tools (ServiceNow)
- Process automation
- Excel proficiency
- PowerPoint
- Process Improvement
- Stakeholder Management
- AI tools expertise
Accomplishments
- Gold Award - Best Performer of the Year (2022)
- Citi Gratitude Bronze Award for successful completion of Fraud Operations CDA reviews.
- Red Carpet Award for delivering 65 procedure reviews and Test of One activities.
- Identified process gaps and strengthened controls through proactive risk assessments.
- Automated multiple manual activities resulting in improved efficiency and FTE reduction.
Certification
Inprogress - ISO 31000 & 27001 Risk Management Certification, Global Skill Development Council
Languages
- English
- Hindi
- Tamil
Websites, Portfolios, Profiles
https://www.linkedin.com/in/senthilkumar-m-317a871
Timeline
Business Risk and Control Analyst (LOD1)
Citibank
10.2024 - Current
QA Analyst
Citibank
09.2015 - 10.2024
B.com - Commerce
University of Madras