Has strong Technical and Technological skills and ability to use business support software.
Strong customer service, project management, and quality control skills.
Good resource planning skills, Excellent leadership, and customer service skills.
Proven hands-on development exp in Core Java technologies, Java-Selenium Automation Testing & Solutioning, Support and Maintenance with good knowledge on Dev & Testing Frameworks, distributed caches.
Experience in application support and platforms within public cloud environments.
Jenkins, GitHub Actions, Application delivery and cloud automation experience using Python.
Experience/Exposure to Automation testing and deployment tools and Cl/CD
Experience in building User Interface, Spring boot Apps, RESTful API, test frameworks and tooling
Directs and coordinates activities related to the Design, Development, Testing, and Implementation of software applications.
Plans, conducts, and coordinates business programming applications activities
Docker Framework, Document Based DBs - Cassandra, Couchbase or Mongo, Redis DB, SonarQube, Kafka, UFT, LoadRunner, Jira, Confluence, JAVA-Selenium, Cucumber, Kubernetes (or similar technology), ELK Integration (Elasticsearch, Logstash & Kibana), RDBM in DB2, Oracle
Experience in People management, attention to detail and Strong experience of experience of working in global teams and handling multiple stake holders
Directs the activities of software applications development, Manages the development, installation, and maintenance of large volume code and programs for business applications.
Hands on Experience in Designing of Automation Framework and expertise in UFT 12.50 & Java-Selenium, experience with other tools such as Eclipse, JUNIT, Jenkins, ANT, SOAP-UI, JIRA, Rally, SQL.
Implemented the Automation best practices, prepared several Master & Detailed Test Plans, Strategies, Test Estimations & handled resources effectively within the budget.
Developed and trained various teams on emerging technologies SMAC, Dev Ops, CI, CD, Multi-Platform Multi Devices, Multi browsers, Selenium-C#, and testing tools for extreme Automation.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Service Delivery Manager
Citi Bank USA, The Citi Bank
08.2023 - Current
And Project Management with over 18 plus years of diverse experience in JAVA Application Development, Testing and Maintenances and maintaining a multi-platform, multi-vendor, muti-stakeholder & multi-location computing Infrastructure entailing incident, problem, escalation, availability & continuity management in a 24
7 environment
Astute organizer, motivator, leader, and team player with an established record of success in developing operational strategies
Excellence in building high performing teams for achieving revenue and increasing productivity
Conversant with the entire gamut of Lean IT, Agile technologies, Service Delivery and Project Management
Project Management (ADM), Service Delivery, managed 30+ team Customer Service Skills, Account Management, Automation Solutioning, IT Service Management, Performance Management, Pre Sales
Involved in dedicated service delivery and responsible for maintaining strong customer relationships and improving services to maintain customer satisfaction
As a software service delivery manager performed technical tasks, such as troubleshooting technical issues, and performed administrative tasks, such as managing team performance and checking the quality of inventory
Major tasks include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team
Demonstrated strong leadership and teamworking skills and demonstrated excellent communication and technical skills
Identifying customer needs and overseeing service delivery within a business context
Maintained positive relationships with customers
Predominantly worked for BFSI Customers [ i.e., City National Bank-US, Nets – Denmark, Standard Bank – South Africa, CITI Bank – USA & Canada, RBS (Royal Bank of Scotland) – Scotland, Edward Jones -US, Point72 – US, ANZ (Australian New Zealand Bank) -Australia Bank – Canada, ABN AMRO bank–Netherlands] at Onsite and Offshore Models
Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently
Managing finances and budgets, determining ways to reduce costs without sacrificing customer satisfaction
Assessing customer feedback and using your creativity to establish, improve, and refine services., Information Services Group (ISG) is responsible for providing authoritative sources of reference data to their clients across the Institutional Client Services (ICG) organization, through implementing the Solutions which promote the collection, storage, analysis, and distribution of product, pricing, account, and corporate action data
Also ISG partnership with data clients across all ICG business lines to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data
This list of applications like Facility Management, Collaterals, Approvals etc with risks and control understanding and audit experience to support Citi successfully address regulatory commitments (consent order programs and related Regulatory Business Critical Milestones (RBCM) and demonstrate a strong risk and controls principles.
National Bank
- 07.2023
City, (CNB) to provide real-time payment services to its clients
Payment’s modernization for City National Bank means positioning their back-office for solving the tech-debt backlog and bringing up to date the payments infrastructure to a robust capacity and agility to accommodate customer portfolio & transaction processing growth and speed without unexpected risk or cost changes
As a part of the payment modernization project, CNB plans to support Account-to-Account US Domestic Real-time payments transactions
Project is divided into phases and as part of phase 1, focus would be on supporting only receiving of Credit transfers
Contribution
SDM 1 – LTI
CITY National Bank
02.2023 - 06.2023
T3 simulator is a JAVA based web application that has been developed and deployed from scratch in Docker Servers and Trained the team to simulate transactions to test CNB’s RTP payment systems
Identifying Functional Development, Automation and Performance testing scope across CNB’s RTP systems and drive towards building the Functional test suite, Automation Scripts and Performance Scripts through team
Assess the business and technical challenges on Automation Test Mgmt, Test Automations and provide technical solutions
Addressed and resolved customer escalations and complaints and collaborated closely with the marketing team securing and expanded business
Maintained low overtime expenses through modification of resource scheduling, as well as providing additional training
Presided over-optimized customer satisfaction levels through the development of specific communication guidelines including management escalation process engaging customer at the close of the service call, as well as overall customer communication
Reduced expenses 20% facilitating achievement of budget challenge by revamping out of town training c=schedules for employees decreasing travel expenses and modification of team meeting process reducing travel
Created the Test Plan, Performance Test Approach Document along with the team and Obtained the Sign-off from Customers
Technology & Tools
Environment: Fiserv EPP, Azure Devops, Azure Function Apps, Cloud Apps, COSMOS DB, IBM MQ, Akana, Jmeter, Bottomline, Load Runner, Dynatrace, Perfomon, Azure Logs, Apigee, Ready API, POSTMAN for API’s, Jenkins for CI/CD
Iliad T3, UiPath, Swagger
Project 3, Nets-Denmark
Team Size
Oceanwide
01.2019 - 02.2023
Project Description
NDS is a Nets Denmark System (Interchange Network like operations of VISA/ MasterCard) which has been built on IBM - Mainframe technology and it handles the huge volume of Payment transactions efficiently in terms of Acquirer, Issuer, Merchants, Schemes [VISA, Master, AMEX, Dankort, JCB, GICC], Card Holders etc
The system consists of 1
Device handlers, 2
Interface Handlers, 3
Message Switch layer, 4
Data Layer, 5
Card Administration, 6
Merchant Administrations (CAPS), 7
Clearing handlers (Inbound / Outbound), 8
Clearing & Settlements
NDS has its own format (NMA) of messages for transactions and handles Real-time & Batch transactions
Complete SDLC has been taken over by L&T InfoTech to have Managed Services business model as Fixed & T&M Price Models
Role & Contribution
Managed the relationship with key stakeholders and collaborate on operational IT services for Multiple sites
Single point of contact for all local service delivery issues and requests
Coordinated and managed IT projects which included network and Server upgrades, Service Management tool deployments, PC hardware and software deployments, Services migrations and office relocations
Key Accomplishments Managed infrastructure budget and realized 5% savings through process improvements and server consolidations
Earned & quote; NEXT IT Strategy Quote; for co-developing support model for FDA inspections and audits that reduced setup time of infrastructure components y 50% mitigated technical risks, and improved customer satisfaction with business partners Improved end user site communications for planned and Unplanned services outages through mapping tools and communication templates
Report on Performance Metrics, Management, Service Delivery, Customer Service Skills, Account Management, Automation Solutioning, IT Service Management, Performance Management, Sales & Marketing
Identifying Automation Scope across Nets-NDS Portfolio and drive towards building the automation suits for team to use it
Assess the business and technical challenges on Automation Test Mgmt, Test Automations and provide technical solutions
T3 simulator JAVA based web application has been deployed from the scratch in Servers and gave trainings to team to simulate transactions to test NDS, IST, STEPS and UNI
Automated the SQL generations for card data insertion to the DB2 tables with automated mails Notifications and Recon and Settlements using Excel macro tools
Automate the Regression Test cases JAVA—Selenium, POSTMAN, Jenkins, UiPath RPA tools for regular regression test runs
Built the JAVA, Theme leaf UI based web application to automate the BIN Setup and Card Administrations like Card Creation, Embossment, Renewal, Reorder and Deletions
Drive framework, script developments and provide value additions through automations
YoY FTE reductions and business driven automation strategy being followed for Profit Growth
Technology & Tools
Environment, IBM mainframe, DB2 & Java Technologies, Extensibility Accelerator Framework, Hybrid, Jenkins, Java Script Utilities, JAVA and VBA-Selenium based Apps and Framework Development
Technology Consent Order Article V Risk and Control manager will be part of a global team preparing comprehensive closure documentation to explain the actions taken to address the concern reported by the regulators
This requires highlighting key controls that have been implemented and are operating sustainably to demonstrate the risk of the concern has been reduced
Role & Contribution
Partner Management; Contract and Compliance Management
Conducting Root Cause Analysis
Reporting and documenting failures in the field, working out improvement plans where necessary
Conducting Partner Business Reviews including KPI compliance
Financial controls (Forecasting, Purchase Order Management, Invoice review)
Partner Training Compliance, and Resource Management
Metrics reporting and analytics
In addition to working with the Third-Party Maintainers you would be expected to
Project 2
Project, Bridge is a Policy, Billing, Claims and Reporting Decisions application and products which are being used by various Insurance providers across the globe and Oceanwide has more than 80+ P&C (Personal and Commercial Line of Businesses) Insurance provider customer base
QA has been completely taken over by L&T InfoTech to have Managed Services business model as Fixed Price
Role & Contribution
Steer design, estimation, planning, and implementation of business solutions
Maintain leading-edge knowledge in emerging Java technologies and drive
Knowledge sharing sessions to work in an agile delivery model
Assist in business development activities including providing technical input and strategy into client proposals and RFP’s
Project Mgmt on systems architecture, integration, package implementation
Lead large scale, complex, and distributed applications in an Agile environment
Assess the business and technical challenges on Test Mgmt, Test Automations and provide solutions, giving training to team on UFT Automations and HP ALM, Excel macro tools
Automate the Regression Test cases using HP Unified Functional Testing tool (HP UFT) with Hybrid Framework which involves test data driven through Data Sheets, Excel and SQL Database
A strong UFT Automation Framework has been built through HP Extensibility Accelerator, where it reduces the manual and Automation efforts in terms of achieving the Automating the Automation objectives
Reviewing of Teams Deliverables, Timelines and Stakeholder meetings
Utilizing the freeware utilities and developing the excel macro base utilities for automation effectiveness
Automation skill development of existing team on emerging technologies SMAC, Dev Ops, CI for extreme Automation
Technology & Tools
Environment: Environment: Java Technologies, Spring boot Framework, Hybrid, Jenkins, Java Script Utilities, JAVA HP UFT 12.50, Build 3785, HP ALM 12.53, HP ALM Explorer
Tools: HP Extensibility Accelerator Framework, Hybrid, Jenkins, Java Script Utilities, DOT NET based Apps
Key Achievements
Production Defects rate has been optimized
Delivered High Quality Automation Scripts to the Customers
Established offshore team Successfully from Onsite
Project 5
Project Name
Insurity
CDRM
04.2016 - 12.2016
Policy Decisions, Billing Decisions, Claims Decisions and Reporting Decisions are the Insurance products which are developed by L&T Infotech and Supplied to Insurity-USA; all these products are sold to various Insurance providers across the globe and Insurity has more than 100+ P&C (Personal and Commercial Line of Businesses) Insurance provider customer base
QA has been completely taken over by L&T InfoTech to have Managed Services business model as Fixed Price
Role & Contribution
Demonstrated experience as a strong technical leader who can prioritize, communicate clearly and influence across cross functional teams
App development with Java 1.8+, Spring Framework, Spring Batch, Java Testing Frameworks (JUnit), Vertx/Spring Boot Microservices, Apache Camel, Micronaut, Understanding of Cloud infrastructure, JPA/JDBI or Mybatis, OpenShift, ORM Framework, Schedulers, Devops, Splunk, Appdynamics/Grafana
Analyzed the Java code and implemented continuous integration tools GIT, Jenkins, XLR etc
Automation Framework Created with Java - Selenium, Cucumber etc
Non-relational database experience Couchbase or MongoDB
Automate the Regression Test cases using Selenium-Java using Internal & New Framework and enhance the existing Scripts
Deriving Automation Test Approach, Scripts review and ensure the ROI on Automations
Drive framework, script developments and provide value additions through automations
YoY FTE reductions and business driven automation strategy being followed for Profit Growth
Built new tools and feasibility checks on freeware tools to provide customer centric solutions
Reviewing Selenium-Java and Java Scripts files, TestNG reports
Automation skill development of existing team on emerging technologies SMAC, Dev Ops, CI for extreme Automation
Technology & Tools
Environment: App Dynamics, Java Script, Selenium Web driver, FAST Framework, SQL, AppFactory
Application Development successful and Deployed into Prod for live
JAVA Selenium Automation Framework developed from the Scratch
Created New automation opportunities, Created and Executed New projects
Project 6
Project, (Change Driven Risk Management) plan preparation, Co-ordination with stakeholders
Technology & Tools
Environment, WID/WPS, SOA/WSDL, Oracle 10G
and QA-Load
Tools: RSA Application, FEAT, Web App, Test Director-8.0, WAS5.1, 6.1, 7.1(Websphere Application Server) IHS (IBM HTTP Server 7.1), Thales SSAS, Mainframe, Websphere
Key Achievements
The Thales Upgrade project went live with no major production incidents
All the Critical defects are identified at the early stages
Project 10
Project
CITI Bank USA
02.2016 - 03.2016
CITI CFO portfolio has variety of ETL and Reporting applications for business evaluations and Analytics purposes, which helps to integrate with multiple systems across the globe and it provides final summary level reports to measure the performance of the business at City, State, Country, Geographical levels
Role & Contribution
Devops, Splunk, Appdynamics/Grafana implemented with code
Ensured the Code Coverage during the development
Responsibility is to ensure the Data Quality which MSTR provides as a Source and comparing with manually fetched the data through SQL as a Target Files and to validate the business rules through Excel VB Macros
Making the tool customized across other reporting in CITI CFO
Key Achievements
Successful Delivery of Cloud deployment and Production Support Incidents
Successfully Created VBA macro tools to automate the Data Transformations for MSTR reporting
Project 7
Standard Bank
03.2012 - 09.2012
The New Business Online is an online application that will enable clients to carry out their banking and financial transactions in the comforts of their homes or offices
Technology is becoming more and more important in the banking and financial world hence New Business online provides its clients round the clock access to their banking portfolios and helps them monitor their cash flow situation frequently
This application provides enhanced security features to protect the client’s data and avoid any frauds or malpractices
The three core modules of the application viz
Balances and Statements, Funds Transfer and the self service module will help clients in carrying out transactions like balance enquiries, extracting account specific reports, making payments and inter-account transfers, controlling the set up and administration of their portfolios etc
NBOL helps clients view their Standard Bank portfolios 24 hours a day, seven days a week from anywhere in the world with the help of just an internet connection and to carry out banking transactions with a single login
It enables clients to have access to their information from any country, in any currency across the world in a single view
It provides enough security measures so that clients can carry out their businesses with peace of mind
Role & Contribution
Assist Service Delivery Manager for Risk & Finance Technology & IB Portfolio Applications: 1
Adaptiv, 2
Credit Rating System, 3
Bank Default Database, 4
Spread Pac, 5
Property Finance, 6
Credit Automation Workflow, 7
Salesforce (Cloud), 8
Avanon, 9
QlikView, and 10
Adaptiv Interfaces
To ensure the data formats transformed / properly validated in Middleware by testing through comparison of Source & target data by applying Interface Definition rules
Ensured Application delivery, quality, defects, test cycles, SLA & team management
Tracked the utilization of the Tools & Accelerators for respective projects
User Management, Resource Register, Activity planning and Milestone Tracking, Engagement, Portfolio, Project & Release level Tracking
Successfully delivered nBOL application Development releases, Functional and Automation testing
Project 8
Team Size
CITI Bank
02.2012 - 05.2012
Optima receives source feeds from various business sectors like GWM, GCG, Corporate Treasury, Banamex, performs pre-processing to enrich the risk attributes, and sends to Reveleus calculator for RWA calculation
Upon the return of RWA results into Optima, it in turn populates the Sector data and sends to the LEA for consolidated Citigroup reporting, and back to the sectors for management analysis
The reports need to provide insight into what and how that data has been processed within Optima, what output has been provided to LEA, and how that data was received by LEA
The DWH testing carried out on reports to further assist the Sectors with their data analysis (Basel2, PD, LGD etc) and attestation process
Role & Contribution
Managing the test team of B2NCR optima with multi vendors Cap Gemini, Infosys
App developed on Java, J2EE, Tomcat, REST APl’s, security protocols like SAML, WSTrust, OAuth and OpenlD Connect
Building applications on top of Linux and Cloud platforms like AWS and Azure
Configured the codes with Git in a DevOps, Continuous Integration environment
Preparation of Test Plan, Test Strategy, Test Summary, Risk Management, Metrics documents
Co-ordination with stakeholders to get the build & Environment set up on time
Escalating the issues and status reporting to Project Governance
Weekly status reporting to Project work group with action plans
Review of traceability matrix for test coverage and requirements coverage
Train the test team on technical & domain for better utilization of resources
Setting the goals to test team and assisting them to achieve to meet the project goal
Assisted for other CITI bank project CATIA IED testing were tools installation testing on CITI environment
Also worked on project proposals for Standard Bank, South Africa and prepared various testing related documents like Test Harness maintenance, Regression Pack maintenance, Business Continuity Plans, Third party vendor experiences on testing, Analysis documents on financial products Adaptiv, Murex, Calypso, SWIFT, Meridian etc, 10.0
Key Achievements
Reports delivered to the customers well in Advance
Project
Royal Bank of Scotland, RBS
06.2011 - 01.2012
CWS Release-1
Core Web Security is an application which will do 4P security check (i.e., Authorization, Authentication, Admin and Audit) when the RBS application users logged in globally
This CWS application supports more than the 65 RBS Applications, and it checks the security for 5k million bank users, 55k million corporate customers and other users
CWS integrated with RSA Application, FEAT application, and Web App (Bulk load) to do the web security checks
CWS application protects Fraudulent Transactions, Phishing, and Harming etc
Description: Thales Upgrade- Bankline
Bankline is a corporate banking application to provide solutions for corporate customers for transactions which are related to various payments
Automation test Script Preparation for Thales Bankline and EBanking applications through QTP
Preparing estimations for Automation and ROI Calculations
Hybrid automation Framework Development using QTP
Capture and Maintain Object Repositories and reading data from Excel
Data connection through scripts for validations
Review of automation test scripts and Update
Collection of Test data from functional test cases and test data sheet preparations
Automation execution Report generations
Automation Script maintenances
Status reporting, Metrics collection, manage testing issues and escalates to PCC as required.
Royal Bank of Scotland, RBS
02.2011 - 05.2011
This Assignment is to give testing solutions for a new deal to get the business from the customer and providing Best and Final Offer (BAFO)
Role & Contribution
Lead and manage the offshore DD (Deep Dive) team from Onsite
SPOC for RBS BoW document which has critical project details received from the customer for a new deal for IBM
RBS Program / Projects analysis to prepare the Estimation
Interacting and collecting the program / projects critical details from the customer RBS to prepare the Estimation for testing projects
Analyzing the RBS project details, testing status, technology constraints, resource constraints, location constraints, dependencies with the data provided by the customer, prepared various metrics to analyze the quality of the testing
Prepared various complexity matrix to select the projects from the customer
Identified the project selection criteria and provided the solution
Assisted superiors on PMP id creation by analyzing based on the location and technology constraints
Identified the testing Niche skills required for the projects and provided the solution for Due Diligence
Prepared the Risk and Assumptions doc and provided the mitigation activities with solution
Technology & Tools, WID/WPS, SOA/WSDL, Oracle 10G and QA-Load Tools: IBM Quickr, Team Room
Key Achievements
More than 5000 testing projects evaluated, assessed to provide test solutions in terms of Tools, Regressions, Test preparations, Env, Resources, Cost, Timelines, Frameworks, Governances etc
And submitted RFP’s
Project 11
Project Name
Team Size
TD Bank Financial Group, Toronto Dominion Bank
03.2010 - 01.2011
This project is for the launch of a new Visa Debit card
Some positives for the customer are the ability to use the Visa Debit card for international debit, card not present debit (MOTO, eComm) and signature debit (non-PIN merchants)
ICTS is the online authorization system for ABM and POS transactions performed by TDCT cardholders
CTF handles settlement, reconciliation and general ledger postings for online traffic through ICTS
ICTS/CTF supports Visa Debit ABM transactions forwarded by Base24-atm
All Visa Debit ABM transactions will be SMS full-financial
ICTS/CTF supports Visa Debit POS transactions forwarded by Base24-POS
Visa Debit POS transactions will consist of SMS full-financial (Single Message transactions) and Authorizations/Deferred clearing advice (Dual Message transactions)
For the 3PD project, Visa will convert all POS messages to ‘SMS’ format
ICTS will receive both full-financial and Authorization/Deferred clearing type messages online
This application main features and handled Financial Transactions like purchase, purchase with cash back, purchase – quasi-cash, debit adjustment, MOTO, merchandise return, credit adjustment, pre-auth request, pre-auth completion, account funding, original credit, account verification, status check
Handled Messaging types of reversals, full financial (SMS), dual – Basel II acquirer, dual – SMS acquirer, Base24 stand-in, VISA STIP
Handled 3PD authorization methods AVS (Address verification - CAVV), CVV2 (Cardholder verification value 2), VbV (Verify by VISA), Support for Advanced Authorization
Role & Contribution
Leading and Managing the System Integration testing team with 3 testers (testers from IBM & Contractors)
Managed the team in creation of Test Scripts using Use cases and test conditions
Assisting testers to create Test Conditions, Test Scripts, Test Data and Test Execution
Requirement analysis to create test conditions and test cases
Performed and managed Shakeout, Regression, SIT Functionality Test execution
Reporting daily and weekly Test Execution status to clients
Preparing (WSR)Weekly Status Report Creating Test Summary Report
Escalating the Environment, Test execution, Defect life cycle, SDLC and other issues to appropriate persons
Attending Defect Triage meeting with customers, assisting to create the Test bed set-up
Participated in status Meetings and Client Communication, Participated in Test Environment set-up while execution
Analyzed the defects raised by the testers and assigned to the respective team
Follow up of defects with developers, defect managers and with onshore team
Technology & Tools
Environment, Tools: QC Version10, Mainframes, Text Pad, Rational Team Concert, Rational Clear Quest, SharePoint, Rational Portfolio Manager
Key Achievements
Newly introduced Credit and Debit Card products were tested successfully and delivered zero Critical and Medium Severity defect product to the customers
Project 12
Project
Team Size
ANZ Bank, New Zealand Bank
09.2009 - 03.2010
ANZ CMP 2.3 Testing Project is for the testing of the total migration of Internet banking from PC based software to Web based for the corporate clients of the bank
The software provides many facilities like linking all accounts in ANZ, performing payments and remittances, viewing and printing information relating to accounts like transactions, account details and many other features
The software is unique as it works not only with a unique user-Id and password but requires a secure access card which has various hierarchies for access
This application is used for corporate customers and retail customers
The main features are as follows
Domestic Payments 2
International Payments 3
Internal Transfer 4
Multibank 5
Alerts and Reports
Role & Contribution
Leading and Managing the System Integration testing team with 15 testers from customer location (testers from ANZ & IBM)
Managed the team in creation of Test Scripts using Use cases and test conditions
Assisting testers to create Test Conditions, Test Scripts, Test Data and Test Execution
Requirement analysis to create test conditions and test cases
Performed and managed Shakeout, Regression, Functionality, User Interface Test execution
Reporting daily and weekly Test Execution status to clients
Creating Test Summary Report and Conditional Acceptance Memo document for each release
Participated in preparation of Interface Testing Agreement
Escalating the Environment, Test execution, Defect life cycle, SDLC and other issues to appropriate persons
Attending Defect Triage meeting with customers, assisting to create the Test bed set-up
Participated in status Meetings and Client Communication, Participated in Test Environment set-up while execution
Analyzed the defects raised by the testers and assigned to the respective team
Follow up of defects with developers, defect managers and with onshore team
Technology & Tools
Environment: JSF Front end, Web Sphere application server, Web Sphere Process server, BPEL (Business Process Explorer), UNIX, Solaris, JAVA-J2EE, WID, Oracle, Hibernate, Tandem
Tools: SOA Testing, QC 9.2, SQL Developer, Jmeter, XML Spy, Host on Demand, Mainframes, Toad for oracle, SSH for UNIX, SOAP UI, Gem safe, Text Pad, Beyond Compare
Key Achievements
RTGS and Multi bank payments system tested by me thoroughly and got spot awards
Project 13
Project
Team Size
ANZ Bank, Australia & New Zealand Bank
10.2008 - 09.2008
Limit Management System (LMS) is part of the larger CMP program being run by in-house ANZ team
IBM has accountability for delivery of the Limits Management System
Provision of a Limits Management System will enable ANZ to validate or reject payments based on appropriate process rules and configurable limits arrangements
Limits Management System (LMS) is ANZ’s low cost, global payments and reporting engine for payments
From a single window, corporations and financial institutions can send Payment Limit Check Requests, in domestic (or any other) currencies, from any location in the world, in a single file
LMS is a banking application that is designed to handle the sending and processing of large volumes of Payment Limit Check Requests by direct electronic communication
The payment information by Customers of different geographic areas is accepted and changed to a format supported by ANZ’s back offices and other partner banks
Use of IBM Web Sphere Process Server to implement Human (workflow) tasks relating to authorization for Limit Arrangement maintenance, Limit Exceptions and implementation of Service Component Architecture (SCA) based components to facilitate reuse
Recording of Limit Utilization snapshots to isolate changes in Limit Arrangements and Seasonal Thresholds against historical Limit Utilization
LMS Interfaces with Cash Management Platform
Role & Contribution
Leading and managing the test team with 6 testers, Reporting daily Test Execution status to clients
Escalating the Environment, Test execution, Defect life cycle, SDLC Issues to right persons at the right time
Attending Defect Triage meeting with clients, Creation of test scenarios, Test Cases, Test Data and Test Execution
Performed Smoke, Regression, Functionality, User Interface Testing
Analysis of Use Cases, SR & BR, TC’s Review, Tracking & Reporting of defects
Participated in status Meetings and Client Communication, Participated in Test Environment set-up
Tools: Manual and SOA Testing, Rational Clear Case-v7.0.1, Rational Clear Case, Quality Center-v9.20., Putty, Cygwin, (For Unix Commands), SOAP UI, JMeter, Win SCP, Edit Plus, Text Pad, TOAD
Key Achievements
Limit application testing was Completely owned by me, and I was identified as LIMITs application expert and I gave trainings to the customers
Project 14
Project
Team Size
ABN AMRO Bank
02.2007 - 04.2007
Access Direct (AD) is ABN AMRO’s industry-leading, low cost, global payments and reporting engine for mass and treasury payments
From a single window, corporations and financial institutions can send cross-border commercial payment instructions, in domestic (or any other) currencies, from any location in the world, in a single file
AD is a banking application that is designed to handle the sending and processing of large volumes of Payment/Collection instructions and multi-bank reporting information by direct electronic communication
The payment information by Customers of different geographic areas is accepted and changed to a format supported by AMN AMRO back offices and other partner banks
Role & Contribution
Creation of test scenarios, test data and test Execution, Performed Smoke, Regression, Functionality, User Interface Testing
BR Analysis, TC’s Review, Tracking & Reporting of defects, participated in status Meetings and Client Communication
Team Led and participated in Test Environment set-up
Technology & Tools
Test Director
Arian Technologies
12.2003 - 01.2006
Key Achievements
Got Best performer Award for Adaptive Credit Risk Analysis product testing.
M-Network, Test Engineer
12.2005 - 01.2006
Test Engineer
CC App Rel
10.2004 - 11.2005
Test Engineer
HM System
08.2004 - 09.2004
floor Rel, Test Engineer
MRP
06.2004 - 08.2004
Provider, Test Engineer
MS, Educational
12.2003 - 06.2004
Education
M.B.A - Finance
Annamalai University
01.2009
B.E - Computer Science
Bharathiyar University
01.2003
D.E.E.E - Electrical
Directorate of Technical Education
01.2000
Skills
Skills Summary
Domain
Banking and Finance, Capital Markets, Credit Risk, Payments, Cards, Trading, Financial Instruments, Ratings, Limits, P&C Insurance, MFG;
Skills
Project Management, Service Delivery, Customer Service Skills Account Management, Automation Solutioning, IT Service Management, Performance Management, Sales & Marketing
Windows XP, NT, 2k, Unix (AIX, Linux) & Mainframes
Tools / DB / Packages / Framework / ERP Components
Web Technologies:
JSP, Servlet, EJB, XML
Application Servers: Web Sphere 60, IIS
Databases: Oracle, MS-SQL, MS-Access, and Sybase, DB2
Dev Tools:
Eclipse, IntelliJ, Swagger, Git, QTP, UFT 1250, HP ALM Extensively, Selenium, SOAP UI, J-Meter, MS Excel VBA Editor
Testing Tools: Exposure to Win Runner, LR, TD, QTP-91, UiPath-RPA and HP UFT 1250
Test Management Tool: Test Director70, Quality Center-V920, v100, 110 & 121 in various projects
Worked on Tools: Rational Clear Case-701, Mantis, Serena Team Track, Toad, VSS, TOAD, Ultra Edit, Telnet, Core FTP, SOAP- UI, Putty, and UNIX commands, Cygwin, JMeter, Win SCP
Rational Clear Quest, Rational Test Concert, Rational Portfolio Manager (RPM), Microsoft
Project Plan (MPP), PVCS, SVN, IMST, Mainframe, iTKO LISA, JIRA
Hardware Platforms
Intel Series
Trained On:
Agile Scrum, Python, AWS, Robotic Process Automations, Cloud, AL/ML use case generations, GenAi Fundamentals, Cloud Migrations, Cyber Security, Data Analytics, LLMA Modeling, Various Leadership bootcamps, PMP, Capacity Mgmt, Invoicing & Billing, Hiring, Project Management, Test Managements, People Management techniques
Certification
PRINCE2 Foundation and Practitioner
Prince2 Certified Project Manager Professional (Foundation and Practitioner)
ITIL Foundation v3 Professional
NSE Certified Currency Derivatives Professional (CDBM)
NSE Certified Mutual Funds Professional (MFBM)
NSE Certified Financial Markets Professional (NCFM)
IBM Certified Professional for Development Enablement Education
STQC Certified Software Test Manager (CSTM)
IRDA Certified Professional for Insurance Training (India)
ISTQB Certified Tester Foundation Level (CTFL)