SenthilKumar Thiyagarajan
Software Engineer
Chennai
Summary
Highly motivated Production Engineer with comprehensive experience in process improvement, quality assurance and manufacturing. Exceptionally talented at investigating and sourcing new equipment and identifying and addressing technical issues. Dynamic professional possessing excellent planning, executing and monitoring capabilities.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Production Support/ Application Support
Dun & Bradstreet (Cognizant)
06.2023 - 04.2024
- Reported variance reports for production orders.
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
- Inspected products and machines to maintain quality and efficiency.
- Developed automation tools to improve efficiency, eliminate waste and free up labor hours for other needs.
- Streamlined work processes through the implementation of automation tools and scripts.
- Ensured smooth software deployments by thoroughly testing applications before release, reducing post-launch issues significantly.
- Mentored junior production support engineers, providing guidance on best practices and helping them develop the skills necessary for long-term career growth within the industry.
- Migrating Convey server into cloud environment such as all the components. Updating the shell script, configuration and MQ based on the GCVE server.
- Testing the performance of the server and processing some of the files whether migration is successfully completed.
- Research, develop, and deploy automation scripts and tools to improve the team's overall efficiency.
- Accessing the server through Linux and maintaining the health of the server.
Production Support / Application Support
WM Morrison's Retail (Cognizant)
10.2022 - 04.2023
- Proactively addressed security vulnerabilities within the production environment by conducting regular audits and implementing necessary updates or patches as needed.
- Assisted project managers with the planning, execution, and evaluation of production support activities, ensuring successful outcomes for all projects.
- Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.
- Implemented effective incident management strategies that minimized disruption to business operations during system outages or failures.
- Monitoring system and manage and support high-availability 24/7 production systems with an on-call rotation.
- Incident management - logging, prioritizing, and resolving incidents and track them against various SLAs and monitoring all Task and Events are started without delay or issue.
- Problem management - resolving recurring incidents permanently, performing break fixes and implementing preventative action items.
- Integration Engineering Manage code deployments and migrations through the environment stack from Development, to SIT, to UAT, To Prod.
- Analyzing and review the codes for Problem task/ incidents, which is occurred in the application.
- Research, develop, and deploy automation scripts and tools to improve the team's overall efficiency.
Software Developer
Capgemini
11.2021 - 09.2022
- Designed reusable and reliable code for use within distributed cloud environments.
- Corrected, modified and upgraded software to improve performance.
- Documented technical workflows and knowledge to educate newly hired employees.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Communicate release details to maintain up to date release calendar and coordination of releases with IT and Business Stakeholders.
- Estimated work hours and tracked progress using Scrum methodology
Application Support Engineer
CSS Corp Private
03.2021 - 11.2021
- Communicated with clients to define business objectives and present individualized solutions.
- Strengthened client relationships through effective communication and prompt resolution of concerns.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Resolved system test and validation problems to provide normal program functioning.
- Improved application performance through optimization of flow processes.
- Tested new software and hardware prior to deployment.
- Performed root cause analysis on recurring issues, implementing long-term resolutions to prevent recurrence.
Application Support Engineer
CSS Corp Private
08.2017 - 02.2021
- Communicated with clients to define business objectives and present individualized solutions.
- Strengthened client relationships through effective communication and prompt resolution of concerns.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Resolved system test and validation problems to provide normal program functioning.
- Improved application performance through optimization of flow processes.
- Tested new software and hardware prior to deployment.
- Performed root cause analysis on recurring issues, implementing long-term resolutions to prevent recurrence.
Education
Master of Science - Power Electronics
Hindustan University
Chennai, India 04.2001 -
Bachelor of Science - Electrical And Electronics Engineering
Bharat University
Chennai 04.2001 -
Skills
Reliability
undefinedTimeline
Production Support/ Application Support
Dun & Bradstreet (Cognizant)
06.2023 - 04.2024
Production Support / Application Support
WM Morrison's Retail (Cognizant)
10.2022 - 04.2023
Software Developer
Capgemini
11.2021 - 09.2022
Application Support Engineer
CSS Corp Private
03.2021 - 11.2021
Application Support Engineer
CSS Corp Private
08.2017 - 02.2021
Master of Science - Power Electronics
Hindustan University
04.2001 -
Bachelor of Science - Electrical And Electronics Engineering
Bharat University
04.2001 -
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