Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Senthilnathan

Senthilnathan

Coimbatore

Summary

‘Dedicated Scrum Master/ Project Management skilled at overseeing business projects from their development to their completion, while accomplishing provisional and long-term company goals'.

  • Leading cross-functional teams in delivering high-quality products. Proven ability to facilitate Agile ceremonies and implement Scrum framework to improve team collaboration, productivity and deliver projects on-time and within budget.
  • Strong communicator and problem-solver with a track record of leading high-performing teams and delivering exceptional results.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Scrum Master

Capgemini Engineering
Chennai
02.2022 - Current
  • Collaborated with product owner, team members, technologists, and other
    scrum masters to define solutions and drive progress.
  • Facilitated Scrum framework – sprint planning, daily scrum meetings, sprint reviews, and sprint retrospectives.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Supported the Product Owner in their responsibilities, including backlog refinement, sprint planning and managing stakeholder expectations.
  • Coached teams to optimize their use of Agile/Scrum practices and ensure team members effectively use Scrum principles.
  • Monitored team progress and helped remove obstacles.
  • Promoted continuous improvement throughout the organization.
  • Aid in gathering and assessing process agreements and artifacts, such as the creation of a Product Vision and Backlog.
  • Communicated progress and impediments to senior management and stakeholders.
  • Resolved staff conflicts and identified potential areas of improvement.

Manager-Core Projects

Vodafone Idea Limited
Chennai
03.2020 - 02.2022
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Ensured compliance with regulatory requirements and industry standards.

Manager–Switch Operation

IDEA Cellular Limited
Coimbatore
03.2013 - 02.2020
  • Managed a switch team of 10 members to ensure that O&M activities of IMS,4G,3G,2G core networks to achieve 99% availability.
  • HSS Subscriber migration from Idea to Vodafone HSS as part of single PLMN consolidation.
  • LRN Consolidation done in all core nodes as part of Single PLMN (Vodafone Idea).
  • Involved new feature implementation requested by Marketing/Enterprise/VAS team.
  • Involved in Idea MSC switch off and re-deployed in Vodafone network as part of merging activity.
  • Analyzing of Traffic reports on daily basis & Performed KPIs improvement activities.
  • Configuring new POI in Switch and open circuits for traffic after successful completion of AT & CDR Verification by mediation team.
  • Analyze and resolve Critical network issues in coordination with TAC/Vendor.

Switch Engineer

Alcatel Lucent Managed Solutions (I) pvt Ltd
Trivandrum
12.2008 - 03.2013
  • MSC/GMSC/VAS/Adjuncts operations and maintenance to achieve 99% availability.
  • Execute Preventive maintenance activities, planned events for Fault-Clearance.
  • Integration of new/capacity elements into existing network without any service interruption, and support NOC/TAC/Vendor for same.
  • Customer Complaints analysis and its resolution as per SLA.
  • Implement support activities related to integration of new cell sites, re-homing etc. without service interruption.
  • Analyze traffic report on daily basis to ensure KPIs are maintained within the prescribed limits.
  • Safe storage of Backup tapes, spare cards, tools and inventory and its maintenance.

Engineer-Maintenance

Indian Telephone Industries (ITI) Limited
Chennai
08.2006 - 12.2008
  • Effective & efficient Installation, Operation & Maintenance Activity for Switch.
  • Surveillance and proactive 24 x 7 x 365 Technical Support to optimize the trouble – free working of digital switch in scheduled time. The roles will also involve handling customer reported faults on the switching network elements.
  • Software Up gradation (Enhancement) & Patch Implementation to enhance the new functions & facilities to both customer and service provider.
  • Providing Preventive Maintenance Measures to enhance efficiency of the Switching system.
  • Trouble Shooting of Critical, Major and minor faults in live exchange.
  • Maintaining inventory of spares, Customer Relation Management, Quarterly Review.

Education

MBA - General Studies

Bharathiar University
Coimbatore

Bachelor of Engineering - Electrical, Electronics and Communications Engineering

Bharathiar University
Coimbatore

Higher Secondary - Maths And Science

Diamond Jubilee Hr. Sec.School
Gobichettipalayam

High School -

Gandhi Kalvi Nilayam Hr. Sec.School
Gobichettipalayam

Skills

  • Agile (Scrum) & Waterfall Methodologies
  • Customer requirements analysis
  • Process Improvement
  • Cross-Functional Team Facilitation
  • Stakeholder management
  • Sprint Planning and Retrospective Meetings
  • Team Building & Problem solving
  • Scrum processes
  • Team & Project Management
  • Solution Design, Troubleshooting, Support & Testing
  • Hands-on experience in Nokia, Huawei, Alcatel, Lucent, ZTE core network elements
  • Protocol knowledge on ISUP, SIP, BICC, MGCP, RTP, DIAMETER
  • Core wireless network IMS,4G (VoLTE),3G,2G & PSTN Switch (Alcatel OCB -283 - 1000E10)

Certification

  • Certified ScrumMaster (CSM) from Scrum Alliance.
  • Connected Manager Program from Capgemini University.
  • JIRA Training.

Accomplishments

  • Wow Award from Capgemini for excellent delivery of project in timely.
  • Rock star Award winner for Q2 2021 for IDEA HLR Migration & LRN Consolidation in Vodafone Idea Limited
  • Excellence Award winner for 2G ICR provider launched with Vodafone in Idea TN first time in PAN India.
  • Achiever’s Club Award Winner for Best Performance in Alcatel-Lucent Managed Solutions.

Timeline

Scrum Master

Capgemini Engineering
02.2022 - Current

Manager-Core Projects

Vodafone Idea Limited
03.2020 - 02.2022

Manager–Switch Operation

IDEA Cellular Limited
03.2013 - 02.2020

Switch Engineer

Alcatel Lucent Managed Solutions (I) pvt Ltd
12.2008 - 03.2013

Engineer-Maintenance

Indian Telephone Industries (ITI) Limited
08.2006 - 12.2008

MBA - General Studies

Bharathiar University

Bachelor of Engineering - Electrical, Electronics and Communications Engineering

Bharathiar University

Higher Secondary - Maths And Science

Diamond Jubilee Hr. Sec.School

High School -

Gandhi Kalvi Nilayam Hr. Sec.School

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