Senti Akum Jamir
Ghaziabad
Summary
Experienced professional with 15+ years of expertise in EM Inpatient and Outpatient Multispeciality, Ancillary Coding, Radiology, Lab/Pathology, Denial Management/Edits, ED Profee/Facility, and HCC. Currently serving as an Assistant Manager at Savista Global Solutions in Noida, Uttar Pradesh. Skilled in maintaining client accuracy, monitoring staff progress, and resolving quality-related issues in a timely manner. Actively involved in performance evaluation to ensure precision. Proficient in managing and leading teams to execute process activities. Collaborative team player with strong communication, interpersonal, analytical, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Savista Global Solutions
11.2023 - Current
- Good analytical skills and working knowledge of Productivity Tools (MS Office)
- Analyzing & reporting the risk that affects the process based on client guidelines
- Preparing & developing knowledge transfer plan & drafting proposals based on team meetings & discussions
- Excellent Process Documentation Skills such as Data Collection Plan, Communication Plan, Knowledge Transfer Plan etc
- Leading a team of 27 FTEs
- Drafting & sending coaching and feedback on weekly/monthly basis
- Discussing process update and maintaining process issue log on weekly client calls to review/resolve operational issues and implement new process/procedure changes
- Responsible for tracking quality metrics and SLA between client & organization by reviewing deliverable
- Supervising progress and bringing slippage/hindrance/process change & update in-execution
- Acting as a Point of Contact for planning, escalation for project & delivery related issues
- Assessing & understanding protocol & timelines to resolve queries/ issues of team members
- Improving process quality by rigorous metrics-based approach
- Successfully implementing client expectations, resolving conflicts while pursuing win-win scenarios
- Actively managing overall quality & integrity of the project
Quality Analyst
Savista Global Solutions
02.2020 - 11.2023
- Worked as Quality Analyst in medical coding for different specialty
- Giving feedback and training on a regular basis to the team
- Maintaining weekly and monthly quality dashboard
Senior Medical Coder
nThrive Global Solutions Pvt Ltd (formerly E4E Business Solutions India Pvt. Ltd.)
10.2015 - 02.2020
- Worked as senior medical coder with specialties like EM Inpatient and Outpatient Multispecialty, Ancillary Coding, Radiology, Lab, Denial Management/Edits, ED Profee/Facility and HCC
- Worked as medical coder in Denial and Pathology Denial Management
- Reviewed medical records and assigned appropriate ICD-10-CM and CPT codes based on NCCI guidelines and CMS guidelines
- Linked appropriate diagnosis codes to CPT codes and sequencing to ensure reimbursement in a timely manner
- Worked following strict coding guidelines, checking LCD/NCD, validating codes
- Following up denials and building strategies to avoid further denials on the basis of feedbacks.
Education
Bachelor of Science -
Delhi Universtiy
New Delhi, IndiaSkills
- Medical Coding Proficiency, E/M Multispeciality, HCC
- Ancillary Coding, Radiology, Lab/Pathology, Denial Management/Edits
- Performance Metrics Analysis & Inventory Tracking
- Resource Utilization Analysis
- Prioritization and Time Management
- Performance Enhancement & Team Engagement
- Effective Task Delegation & Team Collaboration
Other Professional Courses
- Certificate in Computing - IGNOU
- Certificate in Medical Transcription- Super Medscribe Pvt. Ltd.
- AAPC Certified Medical Coder, CPC
- Certified ICD-10 Professions - AAPC
- Certificate AI in Medical Coding and Billing - AAPC
Languages
English
Hindi
Timeline
Assistant Manager
Savista Global Solutions
11.2023 - Current
Quality Analyst
Savista Global Solutions
02.2020 - 11.2023
Senior Medical Coder
nThrive Global Solutions Pvt Ltd (formerly E4E Business Solutions India Pvt. Ltd.)
10.2015 - 02.2020
Bachelor of Science -
Delhi Universtiy
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