Seraj Ahmad

• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Analyzed work to generate logic for new systems, procedures and tests.
• Proved successful working within tight deadlines and a fast-paced environment.
• Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
• Developed next generation integration platform for internal applications.
• Coordinated deployments of new software, feature updates and fixes.
• Created proofs of concept for innovative new solutions.
• Estimated work hours and tracked progress using Scrum methodology.

Build and Release Management:

• Owned end-to-end build and release processes, ensuring timely and reliable delivery of patches and major/minor releases.
• Coordinated with global stakeholders to align on new requirements and enhance the stability of the build environment.

CI/CD Pipeline Development:

• Designed, implemented, and maintained CI/CD pipelines to optimize build, test, and release workflows.
• Automated deployment processes to streamline release cycles and ensure consistency across versions.

Process Optimization and Automation:

• Developed scripts using shell scripting and Python to automate build and test processes, reducing manual efforts and minimizing errors.
• Enhanced the efficiency of the build and release environment through continuous process improvements.

Technology and Tools Expertise:

• Hands-on experience with Jenkins for CI/CD orchestration and Xcode IDE for iOS/macOS development.
• Gained proficiency in managing iOS/macOS development and build environments, including automation and testing strategies.

• Complete Data Center Build in Converged Cloud (based on OpenStack) which includes building DNS, LDAP, and other Infra services
• Data Center Build in Microsoft Azure, building all infrastructure components such as DNS, LDAP. Etc
• Leading team for a shift, Working on major technical issues, RCA's and handling escalation
• Automation of current processes using Shell/Python Scripts
• Troubleshooting tasks for S4HANA on SAP's Converge Cloud (CC), GCP, and Microsoft Azure
• Server Patching Planning and Execution
• Problem Management
• Incident Management
• Service Request Management
• Physical Servers Firmware Upgrade in Converge Cloud
• Docker & Kubernetes (Basic)
• Identified, analyzed and resolved infrastructure vulnerabilities

• RedHat and SUSE Linux Administration on Physical & VMWare Virtual servers
• LVM Management
• Linux Patching and Firmware upgrades
• Incident Management
• Request Management
• Change Management
• Coordination with Vendor for any Hardware Intervention like Memory and CPU upgrade
• Report Generation