Serena White
Fort Wayne
Summary
1. I am bubbly 2. I am social My goals at the moment are to get my own place and to find a long-term career.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Janitor
Regional Security
Fort Wayne
02.2026 - Current
- Maintained cleanliness and sanitation in assigned areas daily.
- Operated cleaning equipment, including floor buffers and vacuums.
- Conducted routine inspections to identify maintenance needs and hazards.
regular security
Dreyer's Grand Ice Cream
Fort Wayne
02.2026 - Current
Team Member
Wendys Resturant
Peru
09.2025 - 03.2026
- Prepared food items according to standard recipes and guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted customers with orders, ensuring a friendly service experience.
Gas Station Attendant/Cashier
Caseys General Store
Peru
10.2025 - 12.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
Food Packager
Walmart
Portland
12.2023 - 09.2025
- Pack food items accurately for customer orders.
- Operate packaging machinery for efficient production.
- Inspect products for quality and safety standards.
- Label packages correctly for distribution and inventory management.
- Follow safety protocols to ensure a safe workplace.
Assembler
MSSL
Portland
05.2019 - 12.2023
- Assembled components according to detailed specifications and blueprints.
Sales Associate
Dollar General
Portland
09.2023 - 12.2023
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
Cashier/Customer Service
Circle K
Portland
06.2023 - 10.2023
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Suggested alternative products when requested items were out of stock
- Performed opening/closing duties including counting money in the register before/after shifts
Server/Hostess
richards
05.2023 - 08.2023
- Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
- Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
Server/Cashier
Golden Corral Corporation
Fort Wayne
08.2020 - 11.2020
- Greeted guests
- Assigned guests to their table
- Busted tables
- Handled cash
- Utilized time management
- Handled customer complaints
Housekeeper
Hawthorn Suites By Wyndham
Fort Wayne
06.2020 - 11.2020
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
Server/Waiter
Bandidos Mexican Restaurant
Fort Wayne
04.2020 - 08.2020
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
- Accurately took food and drink orders from patrons and entered them into the POS system with minimal errors
- Collaborated with kitchen staff to ensure timely delivery of meals while maintaining high quality standards
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
Crew Member
Little Ceasars
Van Wert
05.2019 - 10.2019
- Prepared and cooked pizzas, breadsticks, and other menu items according to Little Caesars' recipes and quality standards
- Operated cash register and accurately handled customer transactions, ensuring correct change was given
- Maintained cleanliness of work area, including food preparation surfaces, utensils, and equipment
- Provided excellent customer service by greeting customers with a friendly demeanor and promptly addressing any concerns or questions they had
- Collaborated with team members to ensure efficient workflow during busy periods, resulting in timely order fulfillment
Education
High school diploma - GED
Skills
- Basic math
- Proper food storage
- Food handling
- Client rapport building
- Dishwashing
- Quick service & fast food restaurant
- Sanitizing surfaces
- Food ordering
- Climbing
- Table cleanliness maintenance
- Custodial experience
- Cross-selling
- Food service
- Serving
- Complaint handling
- Customer service
- Computer operation
- Mopping
- Order fulfillment
- Restaurant experience
- Attention to detail
- Manual handling
- Computer skills
- Food service cleaning
- Credit card payment processing
- Grocery store
- Processing cash transactions
- Upselling
- Payment card processing
- Host/hostess experience
- Customer expectation management
- Balancing cash drawers
- Food allergen management
- Cash register operations
- Cross-contamination prevention
- Casual dining experience
- Guest services
- Typing
- Communication skills
- Drive-thru operation
- Cleaning
- Groundskeeping
- Trash removal
- Hospitality
- Conflict resolution
- Housekeeping management
- Customer inquiry handling
- POS systems
- Detecting counterfeit currency
- Greeting customers
- Cash handling
- Heavy lifting
- Food safety
- Time management
- Temperature control
- Customer communication
- Food preparation
- Bakery
- Sweeping
- Outdoor work
- Food service closing procedures
Languages
English
Personal Information
Work Permit: Authorized to work in the US for any employer
Goals
- Get my own place
- Find a long-term career
Timeline
Janitor
Regional Security
02.2026 - Current
regular security
Dreyer's Grand Ice Cream
02.2026 - Current
Gas Station Attendant/Cashier
Caseys General Store
10.2025 - 12.2025
Team Member
Wendys Resturant
09.2025 - 03.2026
Food Packager
Walmart
12.2023 - 09.2025
Sales Associate
Dollar General
09.2023 - 12.2023
Cashier/Customer Service
Circle K
06.2023 - 10.2023
Server/Hostess
richards
05.2023 - 08.2023
Server/Cashier
Golden Corral Corporation
08.2020 - 11.2020
Housekeeper
Hawthorn Suites By Wyndham
06.2020 - 11.2020
Server/Waiter
Bandidos Mexican Restaurant
04.2020 - 08.2020
Assembler
MSSL
05.2019 - 12.2023
Crew Member
Little Ceasars
05.2019 - 10.2019