Serena Elise Regans
Indianapolis
Summary
Dedicated Community Associate with expertise in client onboarding, problem-solving, and customer service. Proven ability to enhance member engagement through effective communication and teamwork.
Overview
1
1
year of professional experience
Work History
Community Associate
IWG Regus
Indianapolis, IN
04.2025 - Current
- Facilitated client onboarding processes, ensuring smooth transitions into workspace solutions.
- Managed daily operations, coordinating facility maintenance and service requests efficiently.
- Assisted in developing community engagement programs to enhance member networking opportunities.
- Provided administrative support, including managing schedules and organizing events for members.
- Manage front desk , answer phone calls & emails
- Book office spaces for clients
- Post offices on Craiglist for advertising
- Help promote and sale offices to new potential clients
Education
Bachelor of Arts - Communications
Indiana University East
RichmondSkills
- Tenant relations
- Data entry
- Invoice processing
- Spreadsheet updating
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Analytical skills
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Creative thinking
- Active listening
- Interpersonal skills
- Written communication
- Decision-making
- Community engagement
- Content management
- Content creation
- Professionalism
- Public speaking
- Social media management
- Client onboarding
Accomplishments
Aspiring broadcast journalist & creator of OnTheScene with Serena Elise with experience producing interviews , coordinating media productions , and delivering exceptional client service. Also a proud member of Alpha Kappa Alpha Sorority Incorporated.
Timeline
Community Associate
IWG Regus
04.2025 - Current
Bachelor of Arts - Communications
Indiana University East