Sergio Torres
Anderson
Summary
Results-driven sales and client relations professional with a proven track record in B2C sales, retail advising, and customer service across diverse industries. Skilled in negotiation, relationship management, and closing high-value deals. Adept at understanding client needs, matching products to preferences and budgets, and maintaining exceptional service standards. Known for strong communication, multitasking, and attention to detail in dynamic, fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Advisor
Canada Goose
01.2024 - 01.2026
Guided clients in selecting optimal outerwear tailored to lifestyle and travel needs.
Telesales Agent
EZ Travel Trips
03.2023 - 12.2023
- Facilitated wholesale transactions for vacation package sales.
- Cultivated customer engagement strategies to enhance brand loyalty.
- Facilitated authorization of sales transactions to ensure compliance with company policies.
- Conducted outreach to potential clients through cold calling. Assisted in generating leads and building customer relationships. Supported sales team in achieving targets through effective communication.
- Executed sales strategies to drive revenue growth and achieve targets.
Sales Representative
AT&T
01.2022 - 01.2023
- Facilitated customer engagement initiatives across multiple retail locations selling AT&T products.
- Facilitated authorization of sales transactions to ensure compliance with company policies.
- Cultivated strong relationships with clients in grocery store settings to facilitate immediate phone plan transitions.
Team Lead
US Lawns
01.2021 - 01.2022
- Commercial property lawn maintenance
- Managed other team members
- Set up appointments and scheduling
Education
High School Diploma - undefined
ANDERSON HIGH SCHOOL
01.2015
Skills
- Heavy Equipment Operator
- Snow Plowing
- Lawn Care
- Construction
- Sales
- Customer Services
- Commercial Mowing
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Negotiation & Deal Closing
- B2C Sales & Upselling
- High-End & Retail Sales
- Relationship & Client Management
- Customer Service Excellence
- Communication & Public Speaking
- Data Collection & Reporting
- Multitasking & Time Management
- Attention to Detail
- Phone Etiquette
LANGUAGES
English: Fluent
Spanish: Fluent
Certification
(World of business ideas)
How to influence consumer behaviors to drive sales by Jonah Berger.
Certificate of achievement in effective communication skills for leaders
Timeline
Client Advisor
Canada Goose
01.2024 - 01.2026
Telesales Agent
EZ Travel Trips
03.2023 - 12.2023
Sales Representative
AT&T
01.2022 - 01.2023
Team Lead
US Lawns
01.2021 - 01.2022
High School Diploma - undefined
ANDERSON HIGH SCHOOL