Sesha Raghavendra Boorle
Eluru
Summary
Business-minded network administrator with 5 years of experience in supporting server environments. Determined and focused on managing network infrastructure and optimizing the environment while reducing redundancy. Considered an expert in troubleshooting complex problems and reaching innovative solutions while adhering to the rules and requirements of the project scope. Dynamic team player when interfacing with other staff members, vendors, and end-users.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Network Administrator
D Base Solutions Pvt.Ltd.,
03.2023 - Current
- Maintained network hardware and software and monitored the network to support network availability for end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support for end users.
- Identified and immediately resolved issues with network devices.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Implemented network security measures to minimize data loss.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Managed computer operation scheduling, backup, storage, and retrieval functions.
- Planned and implemented upgrades to system hardware and software.
- Maintained network hardware and software and monitored network to support network availability to end users
Coordinator
D Base Solutions Pvt.Ltd.,
01.2020 - 03.2023
- collected and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents on the onsite work.
- Monitored front areas so that questions could be promptly addressed.
- Organized meetings for executives and coordinated the availability of conference rooms for participants.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Kept a high average for performance evaluations.
- Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills.
Data Entry Operator
Proh & Excise Station
08.2016 - 01.2020
- Verify data files prior to entry to maintain high data accuracy.
- Maintained files, records, and chronologies of entry activities.
- Scanned documents were saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent duplication or data degradation.
Customer Service Representative
First Source
02.2015 - 08.2016
- Respond to customer requests for products, services, and company information.
- Increase efficiency and performance by monitoring team member productivity and providing feedback.
- Investigated and resolved accounting, service, and delivery concerns.
- Met customer call guidelines for service levels, handling time, and productivity.
- Collaborated with staff members to enhance the customer service experience and exceed team goals through effective client satisfaction rates.
Education
MBA - Human Resources Management
Andhra University
Visakhapatnam, India08.2024
Bachelor of Arts - H E P
Dr.B.R Ambedkhar Open University
Hyderabad, India06.2022
Board Of Intermediate Education, A.P - M P C
Sri Chaithanya Junior Collage
Eluru, India03.2012
Board of Secondary Education, A.P -
Bhashyam English Mediam High School
Eluru, India03.2010
Skills
- System Upgrades
- Network repairs and maintenance
- Performance Improvements
- Network Security Management
- Hardware and software monitoring
- Firewall Management
- Network performance monitoring
Certification
- CCIE - Cisco Certified Internetwork Expert
- Sophas Firewall Management Training at udimy
Timeline
Network Administrator
D Base Solutions Pvt.Ltd.,
03.2023 - Current
Coordinator
D Base Solutions Pvt.Ltd.,
01.2020 - 03.2023
Data Entry Operator
Proh & Excise Station
08.2016 - 01.2020
Customer Service Representative
First Source
02.2015 - 08.2016
MBA - Human Resources Management
Andhra University
Bachelor of Arts - H E P
Dr.B.R Ambedkhar Open University
Board Of Intermediate Education, A.P - M P C
Sri Chaithanya Junior Collage
Board of Secondary Education, A.P -
Bhashyam English Mediam High School
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