Seth Payne
Hobart
Summary
Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
In dynamic and fast-paced environment, developed skills in data analysis, problem-solving, and strategic thinking. Excel in interpreting complex data sets and delivering actionable insights to support business objectives. Seeking to transition into new field where these transferrable skills can drive meaningful impact and innovation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Technician
CompuCom
06.2024 - Current
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Troubleshoot system issues related to network connectivity, software installation, and configuration, and printing.
- Installed, configured, and maintained computer hardware, software systems, networks, and peripherals.
- Maintained office PCs, networks and mobile devices.
Information Technology Specialist Contractor
BMO Bank of Montreal
06.2024 - Current
- Performed system upgrades to ensure optimal performance.
- Monitored network performance to identify potential issues or security breaches.
- Created and maintained user accounts for new hires or current employees.
- Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Set up network profiles, security permissions and file sharing systems.
PLC Programmer
T & B Tube
09.2022 - 06.2024
- Implemented version control protocols for PLC software management, ensuring that accurate records of changes were maintained and readily available when needed.
- Developed comprehensive documentation for all PLC programs, simplifying future modifications and maintenance tasks.
- Reduced downtime by troubleshooting and resolving complex issues with PLC-controlled equipment.
- Collaborated with engineering teams to integrate PLC programming solutions into new system designs, ensuring optimal functionality.
IT Manager
Electronics & More INC
06.2017 - 05.2024
- Created detailed documentation for software, hardware, and network configurations.
- Monitored system performance and identified areas for improvement.
- Provided technical support to end users on a variety of issues.
- Performed troubleshooting and repair of server, network, storage, power, cooling, and other data center-related hardware components.
- Monitored data center environment to ensure optimal performance and equipment reliability.
Education
Bachelor of Science - Infromatics
Indiana University
Gary, IN06-2026
Associate of Science - Electronics Systems
Lincoln College of Technology
02-2022
Skills
- Debugging
- Application installations
- Security patching
- Hardware Installation
- System performance optimization
- Help Desk Operations
- Desktop technical support
- Hardware installation
- Stored procedures
- Query optimization
- SQL server integration services
Certification
Foundations of Cybersecurity Google.
Google Advanced Data Analytics Google.
IT Support Specialization Google.
Cybersecurity Specialization Google.
- OSHA Certified
Timeline
IT Technician
CompuCom
06.2024 - Current
Information Technology Specialist Contractor
BMO Bank of Montreal
06.2024 - Current
PLC Programmer
T & B Tube
09.2022 - 06.2024
IT Manager
Electronics & More INC
06.2017 - 05.2024
Associate of Science - Electronics Systems
Lincoln College of Technology
Foundations of Cybersecurity Google.
Google Advanced Data Analytics Google.
IT Support Specialization Google.
Cybersecurity Specialization Google.
- OSHA Certified
Bachelor of Science - Infromatics
Indiana University
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