Sethon Horn
Bloomington
Summary
Dynamic professional with extensive experience in the beauty industry. Skilled in effective communication, team collaboration, and sanitation compliance. Committed to enhancing client satisfaction through personalized service and problem-solving solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hair Stylist
Great Clips Salon
Bloomington
12.2023 - 07.2025
- Fostered positive salon environment through collaboration with team members.
- Welcomed customers, managed phone inquiries, operated POS, and registered walk-ins efficiently.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Handled cash register operations to facilitate smooth customer checkouts.
- Regularly performed store opening and closing procedures.
- Built strong customer relationships by delivering quality service and knowledgeable product recommendations.
Grocery Clerk
Kroger Grocery
Bloomington
04.2018 - 10.2020
- Managed inventory levels and conducted regular stock checks to ensure product availability.
- Delivered grocery orders to customers' vehicles upon request.
- Followed all sanitation guidelines while preparing foods for sale in the deli department, maintaining food safety standards.
- Trained new employees on store policies and operational procedures, enhancing their onboarding experience.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Master Stylist
Regis Corporation
Bloomington
11.2016 - 06.2018
- Consulted with clients to assess their needs and recommend appropriate services and products.
- Performed chemical services including hair coloring, perms, relaxers and keratin smoothing.
- Maintained detailed client service records to tailor personalized care and enhance customer satisfaction.
- Cultivated client relationships, fostering loyalty and encouraging repeat business.
- Mentored less experienced stylists in executing various haircare services, contributing to team skill development.
Hair Stylist
Kirkwood Hair Artists
Bloomington
07.2012 - 09.2015
- Operated as 1099 Independent Contractor, managing booth rent responsibilities with salon owner.
- As a sponsored wig bank for the American Cancer Society, we provided wigs free of charge to women affected by Breast Cancer.
- Performed chemical treatments including coloring, perming, and straightening services.
- Coordinated appointment scheduling and maintained comprehensive client service records to enhance customer satisfaction.
- Welcomed clients, managed phone inquiries, and efficiently booked appointments to optimize salon operations.
Education
Associate of Applied Science - Cosmetology
Indiana Cosmetology Academy
Bloomington, IN03-2012
Skills
- Hair coloring
- Chemical treatments
- Hair styling techniques
- Men's haircuts
- Client consultation
- Client communication
- Sanitation compliance
- Sanitation practices
- Appointment management
- Client retention
- Customer service
- Salon teamwork
- Creative solutions
Certification
- State of Indiana Cosmetologist License
Timeline
Hair Stylist
Great Clips Salon
12.2023 - 07.2025
Grocery Clerk
Kroger Grocery
04.2018 - 10.2020
Master Stylist
Regis Corporation
11.2016 - 06.2018
Hair Stylist
Kirkwood Hair Artists
07.2012 - 09.2015
Associate of Applied Science - Cosmetology
Indiana Cosmetology Academy