Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Sethubalan Shanmugavel

Adambakkam

Summary

Subject Matter Expert in the field with more than 8 years of experience who is adept in research, analysis, and inspection of business processes and SOPs. Interact and work with internal and retail team members while offering consultative, research-based improvement ideas. Having a thorough understanding of data management, taxonomy, and product categorization. Skilled in creating and putting into practise efficient catalogue management techniques to enhance customer experience and increase sales and also work with cross-functional teams to make sure that product information is correct and consistent across numerous channels.

Overview

10
10
years of professional experience

Work History

Subject Matter Expert

Amazon Development Centre India
Chennai
04.2021 - Current
  • Established communication with cross-functional teams from merchandising, marketing, and IT to make sure that product information in company's catalogues is correct and up-to-date.
  • Create and deploy catalogue management solutions that enhance taxonomy, search ability, and product classification.
  • Establish and uphold organization's catalogue standards, regulations, and best practices.
  • Evaluate product data to spot trends and chances for catalogue management advancements.
  • Guided internal teams on catalogue management procedures and tools through training and assistance.
  • Cooperate with other vendors to guarantee accurate and current product data.
  • Created and implemented new method for categorizing products that cut down on consumer search time by 8%.

Senior Catalog Associate

Amazon Development Centre India
08.2017 - 03.2021
  • Supervised the development and upkeep of product catalogues for various retail outlets.
  • Developed and implemented catalog management strategies to improve the customer experience and drive sales.
  • Supported in the enrichment of the automation tool which rectifies errors in Catalog
  • Trained in SQL & Python to extract & analyze data
  • Improved the catalog's overall quality of product information, which increased sales by 5%.

Catalog Associate

Amazon Development Centre India
03.2015 - 08.2017
  • Setup more than 1,00,000 items with an average quality of 98% which ensured a gross sale of $11, 00,000 in multiple domains
  • Analyzed, interpreted and converted statistics into charts and graph reports to present research findings at meetings

Education

Bachelor of Engineering - Electronics and Communication Engineering

Francis Xavier Engineering College
Tirunelveli, TN
04.2014

Skills

  • Extensive familiarity with procedures and ideal practices for catalogue management
  • Powerful analytical and problem-solving abilities
  • Strong interpersonal and teamwork skills
  • Ability to work well in fast-paced, deadline-driven environment
  • Familiarity with content management systems and e-commerce platforms
  • Having knowledge of Microsoft Office, AWS, SQL and Python

Accomplishments

  • Awarded with ‘Outstanding Performer of the Year’ Certificate (2017)
  • Awarded with ‘Extra Mile’ Certificate for 2 years (2017 & 2018)
  • Awarded with 15 Monthly ‘First Among Equals’ Titles.

Additional Information

• Languages Known: English, Tamil, Hindi, Marathi
• Achieved a band score of 7.5 in IELTS and secured 96 in TOEFL

Timeline

Subject Matter Expert

Amazon Development Centre India
04.2021 - Current

Senior Catalog Associate

Amazon Development Centre India
08.2017 - 03.2021

Catalog Associate

Amazon Development Centre India
03.2015 - 08.2017

Bachelor of Engineering - Electronics and Communication Engineering

Francis Xavier Engineering College

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Sethubalan Shanmugavel