Summary
Overview
Work History
Education
Skills
Dutiesresponsibilities
Languages
Training
Work Profile
Personal Information
Languages
Certification
Timeline
Generic

Sethupathi R

Krishnagiri

Summary

8+ years of experience in the service field and installation & commissioning. Resourceful Service Engineer known for high productivity and efficient task completion. Skilled in troubleshooting, predictive maintenance, and system optimization. Excel at communication, teamwork, and problem-solving to deliver exceptional service and support in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Engineer

Buhler India Pvt Limited
11.2022 - Current
  • Installed, configured and commissioned new customer equipment according to specifications.
  • Provided technical support for customers on site or remotely via phone or email.
  • Performed preventive maintenance of customer systems as per schedule.
  • Analyzed complex problems and identified root causes of system failures.
  • Provided feedback to product development teams about customer needs and suggestions for improvement.
  • Developed commissioning plans, schedules, and procedures for new systems and equipment.
  • Provided technical support during start-up, testing, troubleshooting, and commissioning activities.
  • Provided technical guidance during the installation process at customer sites.
  • Assisted field service personnel in resolving complex problems encountered by customers.
  • Evaluated customer feedback in order to identify areas of improvement for products and services.

Site Engineer

Venus Associates C/O Buhler India Pvt Limited
01.2021 - 12.2022
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Installed new systems according to manufacturer specifications.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Set up and operated mechanical and manual tools and equipment.

Site Engineer

NEOLOGIC ENGINEERS PVT.LTD
01.2016 - 12.2021
  • Supervise and monitor workers and guiding them in constructing sites based on the designs
  • Worked on various sites at various locations and successfully completed

Education

BE - Mechanical engineering

Sona college of technologic
Salem, Anna university
04.2016

Diploma - Mechanical engineering

Muthayammal polytechnic college
Department of technical education
04.2013

Diploma - MEP

unique MEP engineering

Skills

  • Technical Support
  • Preventive Maintenance
  • Report Preparation
  • Equipment Assembly
  • Installation coordination
  • Equipment Installation
  • Service Sales
  • Material ordering
  • Parts Replacement
  • Safety Procedures
  • Operational Support
  • Technical Documentation
  • Organization skills
  • Technical Troubleshooting
  • Project Specifications
  • Customer Support
  • Communication Skills
  • Pipeline Management

Dutiesresponsibilities

  • Routing checking of all plant rotary and static equipment like pumps, compressor and vessels.
  • Doing field mechanical jobs as per instruction of higher authority.
  • Keep all work permit like Hot and Cold work permit doing the job for safe work.
  • Involve job in field equipment maintenance and maintain good housekeeping.
  • Erection & commissioning, reading isometric drawing P&ID, protocol preparation.
  • Check the pipeline support as per the isometric drawing as fit up as well as dimensions.
  • Perform inspection of incoming material as per project requirement.
  • Erection & execution of structures carry out of inspection of structures fabrication work according to the codes & standards.
  • Performing welding inspection activity, material planning and scheduling.
  • Performing the materials verification.
  • Planning and executing of the work so as to achieve the target as planned.
  • Getting the customer satisfaction on the job and there be making smooth and quick progress.
  • Performing pre-commissioning and commissioning activity and prepare document. Prepare reports for day-to-day results and present them weekly review meeting of both the company and client.

Languages

  • Tamil
  • English
  • Hindi

Training

  • In-Plant training, HYUNDAI MOTOR, 2 months
  • In-Plant training, STEEL PLAN, 1 week

Work Profile

  • NEOLOGIC ENGINEERS PVT.LTD, Hatsun Agro Product Ltd, Chittoor, 10KLPH skid, Homogeniser 10Kl, 10Kl MVP tanks-4 & Packing M/C-6, Curd processing, Milk processing, Milk & curd processing, Hatsun Agro Product Ltd, Kanchipuram, Single CIP module, Yoghurt & butter milk section, Hatsun Agro Product Ltd, Salem, Batter Dosing system, Ice cream cone, Ice cream processing
  • Venus Associates C/O Buhler India Pvt Limited, Pickwick Hygienic Products Pvt. Ltd, SWAK FOX 64G wafer oven complete line, Flat wafer, Dolphin Foods India Ltd, SWAK Fennec 64 wafer oven complete line, Flat wafer
  • Buhler India Pvt Limited, Makson Pharmaceuticals (I) Pvt @ Mondelez, SWAK FOX 75G wafer oven complete line, Flat wafer, Pickwick Hygienic Products Pvt. Ltd, SWAK FOX 64G wafer oven retrofit, Flat wafer

Personal Information

  • Passport Number: Z3768520
  • Passport Date Of Issue: 09/16/16
  • Passport Expiry Date: 09/15/26
  • Father's Name: Mr. RAMESH M
  • Date of Birth: 10/27/93
  • Gender: Male
  • Nationality: Indian

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner
A1

Certification

  • AUTO CAD
  • HVAC

Timeline

Customer Service Engineer

Buhler India Pvt Limited
11.2022 - Current

Site Engineer

Venus Associates C/O Buhler India Pvt Limited
01.2021 - 12.2022

Site Engineer

NEOLOGIC ENGINEERS PVT.LTD
01.2016 - 12.2021
  • AUTO CAD
  • HVAC

BE - Mechanical engineering

Sona college of technologic

Diploma - Mechanical engineering

Muthayammal polytechnic college

Diploma - MEP

unique MEP engineering
Sethupathi R