SETHUPATHY AZHAGAMUTHU

• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.

Provided comprehensive administrative support by managing schedules and organizing files.

• Document Preparation: Prepared, proofread, and formatted documents and cover letters using company templates to ensure professional presentation.
• File Management: Organizing and filing digital customer documents according to internal guidelines.
• Data Maintenance: Updating and maintaining records in the CRM or internal case management tools to monitor application statuses and deadlines.
• Reporting: Assisting with the generation of internal reports, invoices, and summaries.

Acted as a customer liaison by communicating essential information and addressing inquiries.

• Communication: Interacted with customers via email or message to request missing documents or clarify administrative queries, enhancing customer satisfaction.
• Scheduled appointments with customers and forwarded communications to the immigration adviser.

3. Marketing and Social Media Support

• Account Management: Managed and updated social media platforms, including Facebook, LinkedIn, and Instagram, to maintain active online presence.
• Content Creation: Drafting and scheduling posts, as well as creating basic graphics using tools like Canva.
• Analytics: Tracking engagement metrics like reach and follower growth and providing periodic reports.

• Contributed to the vehicle sourcing team by assessing and evaluating the market value of pre-owned cars with strong business and pricing judgment.
• Collaborate closely with the sales team to ensure accurate pricing, smooth inventory flow and customer satisfaction.
• Supported negotiation and procurement processes by providing data-driven insights into vehicle condition, market trends, and resale value.

• Coordinated with internal teams to streamline supply chain activities and improve overall service efficiency.
• Maintained accurate records and documentation, enhancing support for logistics and marketing operations.
• Coordinated with internal teams to streamline supply chain activities, contributing to improved service efficiency.

• Completed a certified course in Automobile Design (IC Engine) IIT Bombay at PEC Puducherry
• Training in Product Lifecycle Management – CADD Global, SGI Vikravandi