Raj Sethupathy
Aruppukottai
Summary
To be associated with a progressive organization that will exploit my leadership experience and knowledge, where I can effectively contribute for the welfare of the organization in any capacity, and to accomplish my career targets in the progress.
Overview
11
11
years of professional experience
Work History
Branch Sales Manager
Bajaj Life Insurance
MADURAI, INDIA
12.2024 - Current
- Developed and implemented sales strategies to enhance customer engagement and satisfaction.
- Trained and mentored staff on product knowledge and effective selling techniques.
- Collaborated with marketing to design promotions for insurance products and services.
- Oversaw client interactions to ensure high-quality service and support standards.
- Built relationships with new and existing customers by personally interviewing to identify needs and preferences and delivered products and services that fit customer perfectly.
Relationship Officer
Aditya Birla Sunlife Insurance
Virudhunagar
05.2023 - 09.2026
- Assisted customers in opening new accounts and resolving any queries or issues they had.
- Provided financial advice to clients based on their needs and goals.
- Analyzed client data to identify opportunities for cross-selling products and services.
- Developed strategies for enhancing customer loyalty through improved engagement initiatives.
- Collaborated with internal teams such as marketing, sales, operations, risk management and compliance to maximize customer satisfaction levels.
- Maintained detailed records of all communications with clients, including emails, phone calls, meetings, ensuring accuracy at all times.
Senior Developer
Digianalytix
Aruppukottai
02.2021 - 01.2023
- Company Overview: Digianalytix is a social-entrepreneurship project to increase the employability of rural youth
- Initiated by Indians in Europe
- Implemented websites, landing pages from concept through deployment
- Standardized all output with a new, responsive, mobile-first approach strategy
- Collaborated with product team members to implement new feature developments
- Digianalytix is a social-entrepreneurship project to increase the employability of rural youth
- Initiated by Indians in Europe
Quality Engineer
MK Precision Engineering
Chennai
02.2017 - 11.2020
- Company Overview: Specialised in manufacturing for SPM's special tools
- Introduce effective quality programs, develop key performance indicators, and formulate weekly status reports regarding production
- Create quality control policies and drive continuous process improvement efforts by training and educating production teams on total quality management
- Specialised in manufacturing for SPM's special tools
Site supervisor
Larsen & Toubro PT&D -IC
Chennai
12.2015 - 12.2016
- Company Overview: It is an established contractor of choice in the areas of industrial project electrification, instrumentation and communication projects
- OFC cable laying team lead and proficient in solving Technical issues
- Supervising for laying optical fiber cables and splicing of the same, installation, And testing of equipment like Optical Network Terminators
- Preparation of Technical reports for the Non-replaced joint closures and buried cases
- Co-ordinating teams for OFC cable laying by meeting daily targets
- It is an established contractor of choice in the areas of industrial project electrification, instrumentation and communication projects
Education
Bachelor of engineering - Mechanical Engineering
Sethu institute of technology
Pulloor, Kariapatti01-2014
HSC (Higher Secondary Certificate) - Computer science
SBK Hr. Sec. School
Aruppukottai, Tamilnadu01-2010
Skills
- Hypertext Markup Language (HTML)
- Cascading Style Sheets (CSS)
- Responsive Design
- Mobile-First Websites
- CAD
- MS Excel
Custom
Magdeburg Indians, Assisted for this website to create multiple pages. RL Global Solutions, Created some web pages for this website.
Timeline
Branch Sales Manager
Bajaj Life Insurance
12.2024 - Current
Relationship Officer
Aditya Birla Sunlife Insurance
05.2023 - 09.2026
Senior Developer
Digianalytix
02.2021 - 01.2023
Quality Engineer
MK Precision Engineering
02.2017 - 11.2020
Site supervisor
Larsen & Toubro PT&D -IC
12.2015 - 12.2016
Bachelor of engineering - Mechanical Engineering
Sethu institute of technology
HSC (Higher Secondary Certificate) - Computer science
SBK Hr. Sec. School