Summary
Overview
Skills
Accomplishments
Certification
Additional Information
Work Preference
AssistantManager
Sethu  Madhavan V G

Sethu Madhavan V G

Customer Service Associate
Palakkad,Kerala

Summary

SETHU MADHAVAN V G Application Developer Results-driven Flutter Developer with expertise in developing high-performance, cross-platform mobile applications. Skilled in designing scalable, responsive, and visually engaging apps with a strong focus on UI/UX, state management, API integration, and cloud solutions. Adept at performance optimization, debugging, and ensuring seamless user experiences. A proactive problem-solver with a passion for staying ahead of industry trends and enhancing development workflows. Soft Loom Technology, Ernakulam | Feb 2024 - Present Created dynamic, responsive UI components using Flutter widgets, ensured optimal performance across devices. Integrated REST APIs for interactive applications, enhancing user engagement. Optimized performance with state management techniques (Provider, Bloc, Cubit, GetX), reducing UI rendering time by 30%. Leveraged Firebase for authentication, real-time database management, and cloud storage. Resolved critical bugs, reducing crash rates by 40% and improving user experience. Enhanced scalability, cutting response times by 20%. Developed reusable Flutter components, minimizing code redundancy by 25%. Ensured adherence to coding standards through rigorous code reviews.

Overview

1
1
Certification

Skills

  • Migrated legacy code from Python 2 to Python 3, modernizing
  • Outdated syntax and libraries
  • Automated data processing workflows, increasing efficiency
  • Built and integrated RESTful APIs, expanding application
  • Functionality
  • Optimized database queries, improving performance and
  • Scalability
  • Applied data structures and algorithms to refine AI-driven
  • Solutions
  • Contributed to Agile sprint planning and code reviews
  • MEA Engineering College 2017 - 2022
  • Desha Bandhu Higher Secondary School 2017
  • Programming Languages: Dart, Python
  • Frameworks & Libraries: Flutter, Bloc
  • Provider, GetX
  • Databases & Tools: Firebase, Supabase
  • SQL, REST APIs
  • Development Tools: Git, Postman
  • Android Studio, VS Code
  • Other Skills: UI/UX Design, Cloud
  • Integration, Agile Methodologies
  • Flutter Development Intern
  • Python Development Intern
  • BTech in computer Science
  • And Engineering
  • Senior Secondary (XII)
  • St Dominics Convent English Medium School 2015
  • Secondary (X)
  • Linkedingithub
  • Sutherland Global Private Limited Aug 2022 - Present
  • Delivered accurate, policy-compliant solutions, enhancing
  • Customer satisfaction
  • Resolved customer queries efficiently, improving user
  • Experience and boosting retention
  • Strengthened problem-solving skills by diagnosing and
  • Troubleshooting technical issues
  • Enhanced communication and teamwork in a dynamic
  • Customer-centric environment
  • Maintained detailed documentation, optimizing workflow
  • Efficiency and service quality
  • Quickly adapted to new tools and technologies, demonstrating a
  • Strong learning curve
  • Chat Assist Representative

Accomplishments

  • Flutter Internship – Soft Loom Pvt Ltd
  • Ernakulam (Feb 2024 - Present)
  • Certified Python Developer – Unthink AI
  • Version Control & Git – Hands-on experience with GitHub for collaborative development
  • Agile & Scrum Methodologies – Worked in Agile development teams

Certification

Unthink AI (Virtual) | Mar 2022 - Aug 2022

Additional Information

  • PROJECTS Built a hybrid mobile application to streamline hospital operations. Integrated real-time data synchronization for better patient record management. Added role-based authentication for doctors, nurses, and patients. Created an interactive dashboard with analytics for hospital administrators. Ensured HIPAA-compliant data security and encryption. Hospital Management App (Flutter, Dio API, Firebase) Created a cross-platform note-taking app with cloud synchronization. Implemented features like offline storage, real-time updates, and multimedia attachments. Developed a robust search and categorization system for easy note retrieval. Integrated biometric authentication for enhanced security. Designed a minimalistic, user-friendly UI for improved accessibility. Personal Note App (Flutter, Firebase) Built a secure marketplace enabling direct trade between farmers and consumers. Developed a dynamic product listing with filtering and sorting options. Integrated secure payment gateways (UPI, PayPal, Stripe) for seamless transactions. Implemented push notifications for order updates and promotional offers. Designed a chatbot-based customer support system using Firebase Cloud Functions. AGRO-CULTURE E-Commerce Platform (Flutter, Firebase, Payment Integration)

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid
Sethu Madhavan V GCustomer Service Associate