SETTU MURUGAN
Hosur
Summary
Firmware Architect with 20+ years in printer firmware, diagnostics, and AI integration. Skilled in designing scalable solutions and leading global teams across product lifecycles. Recognized for innovation, technical leadership, and cross-functional collaboration.
Overview
21
21
years of professional experience
Work History
Firmware Architect – Enterprise and LFP Division
Hewlett-Packard Inc.
03.2006 - Current
- AutoTriage – AI-Powered Firmware Log Triage System Developed an intelligent diagnostic system to identify media handling issues in firmware logs. Combined anomaly detection using Autoencoders with multi-agent LangGraph-based architecture for root cause analysis. Integrated domain-specific tools for enhanced reasoning and reduced troubleshooting effort.
- Elektra Framework – Modular Firmware Architecture Architected Elektra framework to support instantiation of print engine components in LFP products. Designed XML-driven topologies in C++ to define modular subsystems like cartridges, print heads, and paper paths. Deployed across multiple platforms including GreatWall, Troya, Tajmahal, and GoldenGate.
- Developed telemetry system, an automated log collection and analysis system for HP Large Format Printers. Integrated firmware and Info Retriever to capture and upload targeted logs via SFTP. Enabled real-time monitoring, KPI tracking, and proactive maintenance. Productized the POC across LFP segments, reducing downtime and improving firmware quality.
- Tsunami – Supplies Authentication System Designed workflows to detect and block counterfeit supplies in HP DesignJet and Latex printers. Implemented secure validation mechanisms and alerts for unauthorized cartridges and print heads. Enhanced brand protection and customer trust.
- DUNE-Firmware: Developed a unified firmware architecture for paper handling across Home, Pro, and Enterprise printer segments. Enabled intelligent tray/roll selection, output routing, and finishing operations (stapling, punching, folding). Implemented adaptive auto/manual feed algorithms and streamlined configuration workflows for consistent user experience.
- Developed an interactive Paper Handling Knowledge Bot, enabling team members to query use cases, architecture, and workflows, cutting onboarding/training time by 40%.
- Leadership Led global teams of 15–20 engineers across product lines Coordinated architecture reviews and early product definition Acted as product owner and primary contact for several key firmware modules
C++ developer
ProtechSoft Technologies
10.2004 - 03.2006
- Worked as C++ developer
Education
B.E. - Computer Science
01-2004
GPA: 8.2%
- Graduation with Distinction, May- 2004
PG Certification - AI/ML
01-2025
Executive Program
- Completed Coursework: Artificial Intelligence and Machine Learning, [2025]
Skills
Proficient in C, C, Python, Shell, and TCL
Awards
Multiple HP awards for innovation, cost savings, and customer satisfaction, White papers submitted at HP TechCon and Parasparam on topics including Speaking Printer and Simplified Printing, Recognized for leading successful firmware delivery in multi-million dollar product programs
Timeline
Firmware Architect – Enterprise and LFP Division - Hewlett-Packard Inc.
03.2006 - Current
C++ developer - ProtechSoft Technologies
10.2004 - 03.2006
Bharathiar University - B.E., Computer Science
IIIT-Bangalore - PG Certification, AI/ML
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