Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sewag Balmiki

Sewag Balmiki

H.no 1206/8, Near Radha Krishna Mandir, Kapashera, South West Delhi, Delhi

Summary

Customer-focused BPO professional with over 10 months of experience, skilled in communication, problem-solving, and teamwork. Currently pursuing a Bachelor's degree, seeking opportunities to further develop professional skills in customer service and support roles.

Overview

1
1
year of professional experience

Work History

Customer Support Executive

Webhelp India Pvt. Ltd
09.2023 - 04.2024
  • Assisted customers with parcel-related inquiries via chat, managing up to 3 customers simultaneously
  • Provided clear, concise information to resolve customer issues effectively
  • Consistently achieved high satisfaction ratings through efficient problem-solving and communication.

Application Journey Specialist

Kochartech India Pvt. Ltd.
06.2024 - 11.2024
  • Evaluate student documents for accuracy and completeness
  • Submit student applications to Canadian colleges, ensuring compliance with requirements
  • Collaborate with team members to process applications efficiently, meeting deadlines.

Education

Bachelor's Degree - Bachelor's of Computer Applications

Amity University
Noida
07-2027

High School Diploma -

Atal Adarsh Vidayalaya
New Delhi, India
05-2023

Skills

  • Customer Service:
  • Skilled in managing customer inquiries and delivering effective solutions
  • Teamwork:
  • Experienced in collaborative environments, coordinating with team members to meet
  • Objectives
  • Problem Solving: Able to analyze and resolve issues swiftly and effectively

Languages

  • Proficient in English and Hindi with strong written and verbal communication. - English: Fluent
  • Hindi: Fluent

    • Timeline

    Application Journey Specialist

    Kochartech India Pvt. Ltd.
    06.2024 - 11.2024

    Customer Support Executive

    Webhelp India Pvt. Ltd
    09.2023 - 04.2024

    Bachelor's Degree - Bachelor's of Computer Applications

    Amity University

    High School Diploma -

    Atal Adarsh Vidayalaya

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    Sewag Balmiki