Motivated Computer Science student with hands-on experience in customer service roles. Manages customer inquiries and product knowledge, enhancing satisfaction through strong communication and adaptability. Eager to apply technical skills and teamwork in a technology-focused environment.
Overview
2
2
years of professional experience
Work History
Sales Staff Member
Custom Fundraising Solutions
Fort Wayne, IN
01.2025 - Current
Assisted customers in selecting products to maximize satisfaction and drive sales.
Processed customer orders efficiently using point-of-sale systems.
Collaborated with team members to maintain organized inventory.
Resolved customer inquiries promptly, contributing to positive shopping experiences.
Built strong customer relationships through excellent communication skills and product knowledge.
Sales Associate
Goodwill Industries Of Indiana
Evansville, IN
06.2025 - 08.2025
Executed point-of-sale transactions accurately while handling cash and credit payments responsibly.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Goodwill Industries Store & Donation Center
Evansville, IN
01.2024 - 08.2024
Assisted customers in locating items and provided product information to enhance shopping experience.
Processed donations efficiently, ensuring proper categorization and pricing for resale.
Maintained clean and organized sales floor to optimize customer engagement and merchandise visibility.
Collaborated with team members to restock shelves and manage inventory levels effectively.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Prepared merchandise for sales floor by pricing or tagging.