Reading Books & Articles, Community Group Involvement, Sports like Karate : Achieved Black Belt
Sezal Sisodiya
Travel Sale - Team Leader
Noida
Summary
Aim to be associated with a progressive Organization gives me the scope to apply my skill and to involve as a part of Team and dynamically work towards the growth of the Organization.
Experienced with creating personalized travel itineraries that meet client preferences and budget constraints. Utilizes strong sales techniques and industry knowledge to close deals and enhance customer satisfaction. Knowledge of various travel destinations and trends, ensuring clients receive best travel experiences.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Team Leader
Tgs Ventures Pvt Ltd
01.2025 - Current
- Managed customer service operations for PPC (U.S.) and Meta (Canada) processes, starting in PPC and later transitioning to the Canada Meta process to support process stabilization and growth.
- Handled end-to-end travel support including new reservations, modifications, and cancellations for flights, hotels, and car rentals.
- Delivered targeted coaching sessions to team members, improving individual performance and overall service quality.
- Increased team productivity by implementing efficient workflows and consistently monitoring performance metrics.
- Played a key role in establishing and streamlining operations within the Canada Meta process.
US Travel Team Leader
Fareopal Travel
02.2024
- Handling inbound calls generating from Campaign
- Generate MCO by selling New reservations, Changes, Cancellation, etc. Pitch for Hotels and Car Rentals also
- Achieved good amount of MCO for the organization Value of paid calls
- Having knowledge of convincing passengers
- Having knowledge of different scenarios in the flight reservations
US Travel Agent
Cheap Flights Fares
05.2023 - 02.2024
US Travel Agent
TGS Venture Pvt Ltd
04.2021 - 05.2023
Travel Sales Agent
Flight Reservations US Travel Sales
Tele sales Executive
Canny Cloud Technologies Pvt Ltd
- Generating IT Leads
- Handling Team and providing them training also
- Generate Sales for the company.
Telecaller and Leading Team in B2B sale
Teleratio Solutions Pvt Ltd
- Here I worked with Rialzo India B2B sales process in this organization I joined as a Sales Executive but within 2 months promoted as a Team Leader because of my Performance
Education
MBA - HR & Marketing
GNIOT
Greater Noida01-2022
Bachelor - B.Com
School of Open Learning, Delhi University
01-2020
Skills
Good ability to work in team
Travel industry experience
Self-motivator
Honesty
Self Confidence
Quick Learner
Crystal clear understanding of the underlying principles of the Microsoft Office
Extra-Curricular
Black Belt in Karate Black Belt in Karate
Certification
Certified Industrial Accountant + from Institute of Computer Accounting
Interests
Disclaimer
Date:
Place : Noida
Timeline
Team Leader
Tgs Ventures Pvt Ltd
01.2025 - Current
US Travel Team Leader
Fareopal Travel
02.2024
US Travel Agent
Cheap Flights Fares
05.2023 - 02.2024
US Travel Agent
TGS Venture Pvt Ltd
04.2021 - 05.2023
Tele sales Executive
Canny Cloud Technologies Pvt Ltd
Telecaller and Leading Team in B2B sale
Teleratio Solutions Pvt Ltd
Bachelor - B.Com
School of Open Learning, Delhi University
Travel Sales Agent
Flight Reservations US Travel Sales
MBA - HR & Marketing
GNIOT