S G Anushka
Bangalore
Summary
Logical and organized individual with keen interest in learning new things. Excellent teamwork , interpersonal and communicatiin skills.Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
System Engineer
Cognizant Technology Solutions
Bangalore
12.2022 - Current
Cloud Infrastructure Support - Centrica Cloud Operate
- Worked on incident management, reviewed, and classified support issues via the Incident ServiceNow portal. The issues are resolved as per the SLA set up by the organization.
- Worked with cognizant vendors to create request to support the respective teams.
- Resolved different level alerts by troubleshooting the issue by communicating with customers and working with other teams.
- Worked on Zenoss and SolarWinds health checks, availability reports, Onboarding newly created servers in the tools.
- Configured alerting thresholds for servers through Zenoss ,providing Capacity reports for the servers
Education
Bachelor of Engineering - Computer Science
Dr Ambedkar Institute of Technology
Banglore09-2022
Pre University -
SDM PU College
Ujire, D.K05-2018
High School Diploma -
Nazareth ICSE School
Chickmanglore05-2016
Skills
- Pega System Architect
- Zenoss
- SolarWinds
- Python
- SQL
- Azure
Certification
- Pega System Architect badge by Pega Academy
- AZ 900 Azure Fundamentals Certification by MIcrososft
- Docker for Absolute beginner-Hands on -DevOps by Udemy
- The complete SQL bootcamp from Udemy
- The Ultimate My SQL Bootcamp from Udemy
Languages
Kannada
First Language
English
Proficient (C2)
C2
Turkish
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1
Timeline
System Engineer
Cognizant Technology Solutions
12.2022 - Current
Bachelor of Engineering - Computer Science
Dr Ambedkar Institute of Technology
Pre University -
SDM PU College
High School Diploma -
Nazareth ICSE School