SHAARANG SHARMA
BANGALORE
Summary
Relationship manager with background reviewing customer financial information and working closely with colleagues to offer top-quality Channel Finance & Personal Finance to clients. Expert at assisting customers in do setting by obtaining credit history, preparing reports and consulting based on findings. Maintained professionalism when explaining financial information.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Jupitice Justice Technologies Pvt. Ltd.
Chandigarh
11.2023 - Current
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- SaaS, PaaS, Enterprise sale
- Networking through sales navigator on LinkedIn
- Creating Pipelines & Deals on HubSpot
- Identifying Govt. RFP's for Legal ODR Platform, Grievance redressal, Litigation ERP
- Identifying Bug and Raising ticket on JIRA
Corporate Sales Manager
TULIPFIN - Pinnacle Fintech Pvt. Ltd.
Bangalore
12.2022 - 11.2023
- Managed customer relationships and identified new sales opportunities.
- Cultivated strong business relationships with key decision makers within target accounts.
- Identifying the market requirement for Channel Financing Like Vendor Financing & Supply Chain Financing.
- Implemented effective strategies to reach targeted goals in a timely manner.
- Connected with potential customers to build new corporate partnerships and solicit B2B sales
Relationship Manager
ICICI Bank Pvt. Ltd.
Bangalore
04.2016 - 11.2022
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
- Digitalizing of Loan process through LOS Loan Origination System technology.
- Resolved escalated customer issues efficiently and effectively within established timelines.
- Provided training sessions for colleagues on best practices related to relationship management.
- Monitored competitor activities and evaluated their strengths and weaknesses against our own business objectives.
- Conducted due diligence and fulfilled compliance requirements, communicating with other departments to complete requests.
- Coordinated approval or rejection of lines of credit or personal loans.
- Developed product roadmaps to help guide the development of new products.
- Collaborated with stakeholders to define product requirements and user stories.
Education
PGDM - Marketing
ITM Business School
Bangalore01-2016
BBA - Hospitality Administration And Management
Kohinoor - IMI
Maharashtra, Khandala01-2011
Skills
- Customer Relationship Building
- Account Management
- Marketing Strategy
- Product Demonstration
- Data Visualization and Presentation
- Data Analysis - Python/R/SQL
- Power BI
- Loan Origination software
- Credit Analysis
- MS office
- HubSpot
Timeline
Business Development Manager
Jupitice Justice Technologies Pvt. Ltd.
11.2023 - Current
Corporate Sales Manager
TULIPFIN - Pinnacle Fintech Pvt. Ltd.
12.2022 - 11.2023
Relationship Manager
ICICI Bank Pvt. Ltd.
04.2016 - 11.2022
PGDM - Marketing
ITM Business School
BBA - Hospitality Administration And Management
Kohinoor - IMI
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