Shaashwat Nim (Shaa)

Provided business coaching and guidance to more than 20 and counting
small business owners, across the United States and multiple industries, within the following key areas:
Marketing and Branding
Financial Analysis
Business Strategy and Planning
Digital Strategy
Technology Strategy
Graphic Designing
Produce graphic assets for consulting clients and projects, including:
Logos
Business Cards, Letterheads, etc.
Social Media Posts

Developed complex dashboard and reporting tools to track business performance metrics

• Practiced search engine optimization to maximize efforts in creating brand awareness.
• Responsible for creative branding and design-related ideas and initiatives
• Studied latest market trends and contributed to finding and documenting data and content sources
• Contributed to handling social media accounts (Instagram, LinkedIn) including platform analytics and SEO
• Created multiple partner pitch decks and other marketing collaterals to present to potential clients, contributors, and collaborators
• Wix – created and handled data sets, linkages, design elements, etc.
• Participated in brainstorming meetings to develop marketing collateral.

Primary developer and technical point of contact after Team Lead for a
leading client in the Communications, Media and Technology industry in an agile environment
Developed and contributed to 100+ programs across SAP modules including Sales & Distribution, HR, Finance, Materials Management
Achieved more than 95% SLAs on development tickets while maintaining a CSAT score above 98%

Interacted with end-users to understand issues and analyze bottlenecks,
guiding them through real-time scenarios and program usage
Mentored Junior Developers and groomed their technical skills
Acted as a shared resource across implementation and support projects

• Resolved system test and validation problems to provide normal program functioning.
• Participated in design and planning exercises for future software rollouts.