Shabab Ulde
Murud janjira
Summary
Aviation Finance & Ground Operations Leader experienced in driving financial integrity and revenue control across major international airport hubs. Delivered operational efficiency through management of cash and credit reconciliations, Oracle ERP accounting workflows, and multi-airline ticketing operations. Focused on enhancing compliance by leading cross-functional teams, optimizing workforce rosters, and updating Standard Operating Procedures.
Overview
20
20
years of professional experience
Work History
Finance Supervisor
Qatar Aviation Services
Doha
12.2016 - 05.2026
- Direct end-to-end accounting processes in Oracle ERP, including daily revenue deposits, bank reconciliations, invoice/receipt postings, credit memo generation, and monthly GL closings.
- Lead financial control, daily revenue collection, and cashier auditing across all airline operations, encompassing excess baggage ticketing (EMD/EBT) and porterage services.
- Formulated and implemented standardized operating procedures (SOPs) to enhance process controls, minimize discrepancies, and ensure compliance with audit requirements.
- Oversaw administrative operations for excess baggage and porterage teams; designed optimized monthly rosters, managed leave administration, and deployed staff according to operational demand.
- Exercise rigorous inventory management over Qatar Airways EBT stocks and service tickets distributed across all international destinations.
- Administered petty cash funds, processed reimbursements, and supported executive management in strategic operational initiatives.
Finance Associate
Qatar Aviation Services
Doha
12.2015 - 11.2016
- Developed daily and monthly analytical reports on excess baggage revenue, lounge operations, porter services, and ad-hoc flight revenue streams to support strategic decision-making.
- Issued excess baggage documentation and processed complex multi-currency revenue streams, ensuring accurate financial tracking across passenger terminals.
- Managed financial records and transactions for operational departments.
- Analyzed budget reports to ensure compliance with company policies.
- Reconciled accounts and resolved discrepancies efficiently.
Finance Assistant
Qatar Aviation Services
Doha
06.2011 - 11.2015
- Executed financial transactions and issued passenger baggage tickets while ensuring accurate end-of-day revenue reconciliations for multiple partner airlines.
- Assisted in processing invoices and managing financial records.
- Coordinated with departments to ensure accurate budget tracking.
- Supported the preparation of financial reports and statements.
Customer Service Agent
Qatar Aviation Services
Doha
12.2010 - 06.2011
- Resolved customer complaints and ensured satisfaction through effective communication.
- Assisted passengers with inquiries and provided flight information.
- Collaborated with flight crews and airport ground personnel to address passenger inquiries and minimize operational delays.
- Executed passenger check-in procedures and terminal ground activities, ensuring smooth travel workflows.
- Coordinated luggage handling and ensured proper delivery to passengers.
Sales Processing Associate
Kale Consultants
Pune
11.2008 - 11.2010
- Managed sales exchange documentation and verified credit card billing interfaces to ensure accuracy in invoicing schedules for travel accounts.
- Processed incoming documentation for accuracy and compliance with company standards.
- Coordinated data entry tasks to maintain organized records for client accounts.
- Assisted in training new staff on operational procedures and system usage.
Reservation Agent
Khushi Tours & Travels
Pune
09.2006 - 10.2008
- Managed domestic and international ticketing, fare calculations, and corporate flight bookings via Global Distribution Systems (GDS) to ensure accurate and timely travel arrangements.
- Coordinated booking processes for flights, hotels, and transportation services.
- Maintained client databases and advised corporate partners on travel compliance and route optimization to enhance booking efficiency and adherence to policies.
- Managed customer inquiries and provided travel information efficiently.
- Assisted clients with itinerary changes and special requests promptly.
Education
Diploma -
International Airline & Travel Management
IATA / UFTAA Certification -
Trade Wings
PuneAdvanced Diploma -
Basic Computer Systems
Higher Secondary Certification -
HSC
Skills
- Oracle ERP Accounting
- Revenue Control
- Bank Reconciliations
- GL Monthly Closings
- SOP creation
- Audit compliance
- Multi-currency cashiering
- Petty Cash Management
- Workforce Rostering and Allocation
- Team Supervision
- MS Dynamics
- SPX Rostering System
Languages
- English, Fluent
- Hindi, Fluent
- Arabic, Basic
Timeline
Finance Supervisor
Qatar Aviation Services
12.2016 - 05.2026
Finance Associate
Qatar Aviation Services
12.2015 - 11.2016
Finance Assistant
Qatar Aviation Services
06.2011 - 11.2015
Customer Service Agent
Qatar Aviation Services
12.2010 - 06.2011
Sales Processing Associate
Kale Consultants
11.2008 - 11.2010
Reservation Agent
Khushi Tours & Travels
09.2006 - 10.2008
Diploma -
International Airline & Travel Management
IATA / UFTAA Certification -
Trade Wings
Advanced Diploma -
Basic Computer Systems
Higher Secondary Certification -
HSC