SHABADH EBRAHIM

HOTEL ARAFA INN

BANGALORE, KARANATAKA

06.2015 - Current

Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Assessed financial statements and auditing reports to evaluate performance, develop targeted improvements and implement changes resulting in business.
Maximized efficiency by coaching and mentoring 3 personnel on principles, industry practices, company procedures and system.
Received superior customer service satisfaction scores for 6 consecutive quarters.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Increased monthly staff retention rate by 20% after implementing new training programs.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Maintained organized, safe and clean facility to keep productivity high and maximize customer satisfaction.
Supported regulatory compliance by overseeing all audits to verify protocol adherence.
Trained, coached and mentored staff to support smooth adoption of new program.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.