Shabana Ashrafi
Bengaluru
Summary
A results-driven Product & Quality Analyst with 8 years of experience, skilled in blending product ownership, business analysis, and quality engineering. Adept at liaising with product owners, business users, and technology teams to translate requirements into functional and testable solutions. Experienced in automation, data validation, and agile project delivery, with proven success in improving delivery efficiency, quality, and stakeholder collaboration.
Overview
8
8
years of professional experience
Work History
Product & Quality Analyst
JP Morgan Chase & Co
Bengaluru
03.2022 - Current
- Partnered closely with product owners, business users, and developers to interpret complex business processes and translate them into actionable technical and testing requirements.
- Played a key role in template setup and optimization, leveraging platform features to align content with business and functional needs across multiple private banking applications.
- Analyzed and validated intricate JSON and XML structures, ensuring data accuracy and seamless integration between API, UI, and backend layers.
- Applied strong domain understanding of client onboarding, and trading workflows to design test strategies and validate high-impact functionalities.
- Led and managed Agile ceremonies-including sprint planning, stand-ups, retrospectives, and review sessions-fostering transparent collaboration between development, QA, and business stakeholders.
- Used JIRA and Confluence to track user stories, manage backlogs, customize workflows, and report on project progress and metrics.
- Drove continuous improvement initiatives, analyzing quality metrics, identifying gaps, and implementing process refinements that enhanced overall product stability.
- Conducted training and onboarding sessions for new team members, ensuring consistent understanding of frameworks, best practices, and quality standards.
Software Engineer
Shell India Private Ltd
Bengaluru
06.2017 - 03.2022
- Automated mobile and web testing for Shell Fleet applications using Selenium WebDriver, Java, TestNG, Maven, and Appium.
- Developed hybrid automation frameworks in UFT for regression testing across multiple markets.
- Created Settlement File Parser Tool using Python (Pandas, Tkinter) to optimize data validation workflows.
- Automated B2B card configurations and API integrations for payment terminal simulations, improving test coverage and turnaround.
- Collaborated on VISA, MasterCard, and Amex certification testing (L3), ensuring adherence to payment card industry standards.
Education
BTech - Computer Science
Vellore Institute of Technology
Skills
- Programming: Java, Python, VBScript
- Automation Tools: Selenium, Cucumber, TestNG, RestAssured, Maven
- Performance Tools: JMeter, BlazeMeter
- Database: SQL, Cassandra
- Agile & Collaboration: Jira, Confluence, Git, GitHub, Bitbucket, Jenkins
- Methodologies: Agile (Scrum), BDD Framework, Continuous Integration & Delivery
- Soft Skills: Requirement Analysis, Agile Facilitation, Continuous Improvement, Mentoring
Accomplishments
- 2023, Recognised for managing multiple projects (OMRAP: TBA, CV, PROFILE, RDH).
- 2020, Shell Hackathon - Secured 3rd place among 35 teams by developing an innovative business solution.
- 2019, Team Top Performer - Recognized for quality deliverables, team leadership, and implementing continuous improvement.
- 2018, Team Top Performer - Recognized for quality deliverables, team leadership, and implementing continuous improvement.
Timeline
Product & Quality Analyst
JP Morgan Chase & Co
03.2022 - Current
Software Engineer
Shell India Private Ltd
06.2017 - 03.2022
BTech - Computer Science
Vellore Institute of Technology
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