SHABANA BANU

* Formulated and submitted suspicious activity reports to alert management regarding doubtful customers and therisks involved.

* Researched market trends to stay up-to-date with new Products, technology, and best practices.

* Evaluated policies and procedures to determine compliance and recommend improvements to processes.

* Reviewed customer accounts to detect delinquencies and fraudulent characters, providing protective measures for the company. * Formulated questionnaires to gather more details from clients, determining capacity and capability.

* Regularly evaluated and updated fraud strategies to improve operational and financial company benefits.

* Assisted reviewers in the creation of investigation plans and development strategies to reduce fraud across the business.

* Review daily transaction monitoring system reports to identify suspicious transaction cases.

* Knowledge of laws, regulations, and guidance related to Senior Public Figures(PEPs), Global Economic Sanctions Programs, AML, Consumer Fraud Prevention Programs.

* Perform AML screening/CDD/EDD reviews on prospects and new/existing customers inaccordance with the bank's Polices and procedures.

• Conducted quality control checks on processes to ensure compliance with company standards and regulatory requirements
• Analyzed data to identify trends and patterns, and developed reports to communicate findings to management
• Collaborated with cross-functional teams to identify and implement process improvements
• Resolved quality issues by conducting root cause analysis and implementing corrective and preventive actions
• Trained new team members on quality control procedures and best practices
• Developed quality control plans and procedures to improve product quality and reduce defects
• Conducted data analysis to identify trends and patterns, and developed reports to communicate findings to management